TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sendible

    Score7.2 out of 10
    N/ASendible is a social media marketing platform that allows users to engage with their audience and track results across multiple social media channels at any time.

    $29

    per month 1 user and 6 profiles

    Talkwalker by Hootsuite

    Score8.1 out of 10
    N/ATalkwalker is a consumer intelligence company that bring sin data from 30+ social networks, 150 million websites, and 100 data partners to give customers a unified view of their consumers. Talkwalker is a Hootsuite solution since the 2024 acquisition.N/A
    Pricing
    SendibleTalkwalker by Hootsuite
    Editions & Modules
    Creator
    $29
    per month 1 user and 6 profiles
    Traction
    $89
    per month 4 users and 24 profiles
    Scale
    $199
    per month 7 users and 49 profiles
    Advanced
    $299
    per month 20 users and 100 profiles
    Enterprise
    $750
    per month 80 users and 400 profiles
    No answers on this topic
    Offerings
    Pricing Offerings
    SendibleTalkwalker by Hootsuite
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details15% discount if paying annually. 15% monthly discount or 25% annual discount offered to non-profits.—
    More Pricing Information
    Community Pulse
    SendibleTalkwalker by Hootsuite
    Considered Both Products
    Sendible
    No answer on this topic
    Hootsuite
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    SendibleTalkwalker by Hootsuite
    Listening/monitoring
    Comparison of Listening/monitoring features of Sendible and Talkwalker by Hootsuite
    Feature
    Sendible
    6.4
    9 Ratings
    18% below category average
    Talkwalker by Hootsuite
    -
    Ratings
    Boolean keyword searches6.06 Ratings00 Ratings
    Filtering out noise/spam6.05 Ratings00 Ratings
    Sentiment analysis6.56 Ratings00 Ratings
    Broad channel coverage7.08 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Sendible and Talkwalker by Hootsuite
    Feature
    Sendible
    8.3
    15 Ratings
    2% above category average
    Talkwalker by Hootsuite
    -
    Ratings
    Content planning and scheduling10.015 Ratings00 Ratings
    Audience targeting7.013 Ratings00 Ratings
    Content optimization7.713 Ratings00 Ratings
    Workflow management8.414 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Sendible and Talkwalker by Hootsuite
    Feature
    Sendible
    7.7
    12 Ratings
    5% below category average
    Talkwalker by Hootsuite
    -
    Ratings
    Automated routing and prioritization7.511 Ratings00 Ratings
    Customer interaction histories5.59 Ratings00 Ratings
    Bulk actions10.011 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Sendible and Talkwalker by Hootsuite
    Feature
    Sendible
    7.0
    9 Ratings
    10% below category average
    Talkwalker by Hootsuite
    -
    Ratings
    Lead generation9.04 Ratings00 Ratings
    Content marketing9.09 Ratings00 Ratings
    Paid media management1.01 Ratings00 Ratings
    Campaigns and promotions9.02 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Sendible and Talkwalker by Hootsuite
    Feature
    Sendible
    9.1
    15 Ratings
    9% above category average
    Talkwalker by Hootsuite
    -
    Ratings
    Twitter10.013 Ratings00 Ratings
    Facebook10.015 Ratings00 Ratings
    LinkedIn10.014 Ratings00 Ratings
    Google+10.08 Ratings00 Ratings
    Instagram10.012 Ratings00 Ratings
    Pinterest5.56 Ratings00 Ratings
    YouTube8.410 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Sendible and Talkwalker by Hootsuite
    Feature
    Sendible
    7.0
    11 Ratings
    10% below category average
    Talkwalker by Hootsuite
    -
    Ratings
    Campaign success analytics7.011 Ratings00 Ratings
    Real-time tracking7.09 Ratings00 Ratings
    Competitor analysis7.05 Ratings00 Ratings
    Account management
    Comparison of Account management features of Sendible and Talkwalker by Hootsuite
    Feature
    Sendible
    5.9
    14 Ratings
    29% below category average
    Talkwalker by Hootsuite
    -
    Ratings
    Role-based user permissions & privileges9.714 Ratings00 Ratings
    Mobile access2.110 Ratings00 Ratings
    Best Alternatives
    SendibleTalkwalker by Hootsuite
    Small Businesses
    Publer
    Score9.5 out of 10
    Followerwonk
    Score6.8 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Crowdbooster (discontinued)
    Score7 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    1-Social
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SendibleTalkwalker by Hootsuite
    Likelihood to Recommend
    9.3
    (19 ratings)
    8.3
    (13 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    9.1
    (1 ratings)
    Usability
    8.7
    (6 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.9
    (3 ratings)
    8.0
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SendibleTalkwalker by Hootsuite
    Likelihood to Recommend
    Sendible
    I have a fairly straightforward use case for Sendible and it meets almost all of my needs. If you are a small company that needs a collaborative solution to social media content creation, and likely has a small team (or no team) to manage social media postings, I think Sendible is likely a great tool to schedule posts and largely automate social media marketing. A larger company or more involved marketing team could still use Sendible to schedule and collaborate on posts. However, there may be additional features they may want or need (like the ability to promote posts) that may not be available with Sendible.
    Incentivized
    Read full review
    Hootsuite
    Talkwalker is well suited for big companies and agencies that are looking for a long-term solution to keep track of the industry and/or their brands and key competitors. While setup requires a bit of dedication (especially in terms of custom filters and tags), once it's done, the tool will give the user a lot of flexibility to analyze the conversations and find the relevant results that answer the business questions. Companies just looking for a tool to track a short time period, or simple things like Twitter hashtags, won't take advantage of the full capabilities of this tool. Therefore, they could feel frustrated when comparing the outcomes/usage versus the costs.
    Incentivized
    Read full review
    Pros
    Sendible
    • Easy to schedule and post to all of your social media platforms.
    • Customer support is very accommodating and always there to help. I have never had an issue with reaching someone whether it was for a quick question or to demo other features.
    • They have an awesome affiliate program (example: I earned over $600 from one company clicking through an signing up from my affiliate link - yay!)
    • Compared to other social media platforms, Sendible has been the most robust with features and ease of use.
    • They are always making advances and upgrades to their service offerings to better meet the needs of their customers.
    Read full review
    Hootsuite
    • Truly global listening platform - monitor a deep range of media types from all over the world. Particularly strong in supporting competitive monitoring and analysis briefs across regions and countries. It monitors content in original language which I believe is a very strong monitoring factor.
    • Easy to use yet powerful dashboard visualisations - the dashboard interface is among the best I have seen. While it can accomplish many things, and under the hood is a very powerful and complex tool, the user interface is very intuitive, slick, quick and packed with all the KPIs you could want.
    • Customisation of the tool is a great feature. You can build your own dashboard and reporting spaces to suit your needs. You can schedule alerts from the system in a variety of outputs to keep you up to date with the latest events.
    • Customer support & technological advancement - the team at Talkwalker are highly proficient, always willing to support our every need, however big or small. Talkwalker aim to release around 4 software updates each year which means the platform is always full of the latest data visualisations and monitoring technologies
    • Having 'traditional' media monitored alongside social as well as owned media assets in one dashboard space is invaluable to help brands understand where their media footprint lies and how they perform in each media set, relative to the others.
    • AI - Talkwalker has introduced greater AI capabilities recently which means the capability of the tool in monitoring is ever-increasing, and the accuracy of targeting content and sentiment analysis is improving. The Visual Insights and image recognition technology is a really strong feature, and a very welcome addition to the monitoring aspect
    Incentivized
    Read full review
    Cons
    Sendible
    • Inbox. The inbox of incoming messages/posts is very clunky. Threads are separated into individual messages, making it difficult to follow conversations.
    • Reporting. The included reporting features are limited and don't allow for enough customization to be worth using.
    • Hashtags. When discussing the 10 most common mistakes (or whatever the title might be), we are unable to say "You won't believe #3" because the system reads this as a hashtag to link rather than just a number. It adds on editing time when approving posts.
    • Default settings. As a Social Media Manager, it is annoying to have myself set as default when looking at the content calendar. I don't write the posts, just approved and schedule them, so manually entering in my writers' names in the filters could be made easier by making this an editable feature.
    • Instagram. You cannot post multiple images in a single Instagram post from Sendible.
    • Service Lists. They are supposed to be helpful in grouping your services (we do this by brand), however, these lists don't pull the information you put on individual services. So if I have a list with Facebook, Instagram, and Pinterest for Brand A, you can't just add the Brand A Service List filter onto the calendar and see all of those posts that are scheduled. They don't seem to have much purpose at all.
    Incentivized
    Read full review
    Hootsuite
    • The system is complicated. With everything that you're able to do, it does come at the cost of simplicity. It definitely requires training and a high level of expertise to properly leverage what it can do.
    • The system can be slow. If you "ask" it to do too many things at once, it can get hung up and do the spin of doom.
    Incentivized
    Read full review
    Likelihood to Renew
    Sendible
    If I am given a larger budget to work with then I'd like a program that tracks and collects my PR hits, as well as sends me important info to respond to. I realy like the way New Brand Analytics tracks my Trip Advisor,etc ratings
    Incentivized
    Read full review
    Hootsuite
    Love it! In most cases, Talkwalker is a no-brainer: I can confidently recommend it to clients.
    Read full review
    Usability
    Sendible
    Sendible is 100% web based so managing social media platforms can be done from anywhere with internet connectivity. During registration, Sendible takes its users on a tour of its main features. The sleek design was engineered by professionals who have great interest in social media marketing. There is ample support in case users get lost and there is no learning curve.
    Incentivized
    Read full review
    Hootsuite
    Despite all the functionalities available on the platform, I never felt overwhelmed or confused
    Read full review
    Performance
    Sendible
    No answers on this topic
    Hootsuite
    Talkwalker gets the job done at a basic level. It performs regular indexing of existing webpages and tracks the instances in which a particular brand or company is mentioned. Especially for being free, this is an awesome resource. However, it should be said that this product does not perform nearly at the level of the paid options.
    Incentivized
    Read full review
    Support Rating
    Sendible
    Sendible has a great resource center which I have used multiple times throughout my year using the platform. There are plenty of troubleshooting articles and guides that make it easy to uncover the root of any small issues I may have.
    Incentivized
    Read full review
    Hootsuite
    They are very helpful, but can sometimes be a little too quick and not explain things in as great a depth as we would like. They have great staff and programs, and we don't really have any other major complaints. Support is very responsive and helpful when need be.
    Incentivized
    Read full review
    Alternatives Considered
    Sendible
    While lacking in some features compared to those big alternatives, Sendible doesn't stop releasing new features every few months and doesn't cost nearly as much monthly as they do for the amount of profiles they allow to manage. Overall I'd say it's a solid competitor if they keep the updates coming and optimize the platform a little
    Incentivized
    Read full review
    Hootsuite
    I have yet to find another tool that would provide me with such a detailed information per query. It's such a find! Plus, I get separate emails per a search query and I'm able to archive those emails to the appropriate folders and always have a way of looking back. It's very useful for building monthly reports.
    Incentivized
    Read full review
    Return on Investment
    Sendible
    • It helps my business, to manage my clients social media.
    • However I was hoping to capture more people who want to use the tool as DIY which has not happened.
    • I do not want to let it go but it is currently more of an expense then bringing in a return.
    Incentivized
    Read full review
    Hootsuite
    • The free tool is a no-brainer. It absolutely helps ferret out mentions on social media that I wasn't aware of before.
    • Now, I can use the tool for clients, too, so for consultants, it can be a great way to help stay on top of what's being said about them online, as well.
    • Using the paid version would help delve into even more insights for your business.
    Incentivized
    Read full review
    ScreenShots

    Sendible Screenshots

    Screenshot of StreamsScreenshot of Monitoring KeywordsScreenshot of ReportingScreenshot of Content SuggestionsScreenshot of Compose BoxScreenshot of Bulk Importer