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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SendPulse

    Score3.5 out of 10
    N/ASendPulse is an integrated messaging platform providing user communication that includes emails, SMS, web push, SMTP, and user management.. This solution includes 15,000 free emails with up to 2,500 subscribers per month.N/A

    Vero Cloud

    Score8 out of 10
    N/AVero Workflows is an email marketing solution built to make customer engagement simpler with features such as in-app behavior tracking, audience segmentation, and workflow automation.

    $54

    per month

    Pricing
    SendPulseVero Cloud
    Editions & Modules
    No answers on this topic
    Starter
    $54
    per month
    Pro
    $219
    per month
    Growth
    $549
    per month
    Enterprise
    $1,429
    per month
    Offerings
    Pricing Offerings
    SendPulseVero Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPricing starts from $9 a month and depends on the number of messages sent.15% discount applied with an annual subscription, paid upfront.
    More Pricing Information
    Features
    SendPulseVero Cloud
    Email & Online Marketing
    Comparison of Email & Online Marketing features of SendPulse and Vero Cloud
    Feature
    SendPulse
    4.0
    12 Ratings
    67% below category average
    Vero Cloud
    8.1
    2 Ratings
    1% above category average
    WYSIWYG email editor2.012 Ratings6.02 Ratings
    Dynamic content1.012 Ratings9.01 Ratings
    Ability to test dynamic content4.010 Ratings10.02 Ratings
    A/B testing3.09 Ratings00 Ratings
    Mobile optimization2.012 Ratings6.01 Ratings
    Email deliverability reporting7.012 Ratings8.02 Ratings
    List management6.012 Ratings9.02 Ratings
    Triggered drip sequences7.010 Ratings9.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SendPulse and Vero Cloud
    Feature
    SendPulse
    4.7
    12 Ratings
    47% below category average
    Vero Cloud
    6.0
    2 Ratings
    24% below category average
    Dashboards5.011 Ratings9.02 Ratings
    Standard reports7.012 Ratings8.02 Ratings
    Custom reports2.09 Ratings1.01 Ratings
    Best Alternatives
    SendPulseVero Cloud
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SendPulseVero Cloud
    Likelihood to Recommend
    1.0
    (12 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    3.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SendPulseVero Cloud
    Likelihood to Recommend
    SendPulse
    SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
    Read full review
    Vero
    Vero tends to play nice with companies that have their websites as the primary source of truth. This allows them to send as many events as they need and develop more complex workflows that introduce conditionality into Vero emails. However, for those that rely more on Salesforce, it might have more limited applications. The product is fairly easy to use, so it's easy for multiple people on the team to pick it up and do what they need for their respective groups. On the other hand, creating email templates will require some knowledge of HTML/CSS, unless those are copied from another source. That would require another product of course that provides more robust layout editing features and templates.
    Incentivized
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    Pros
    SendPulse
    • One of the best features of this software is its user interface. I found it very intuitive.
    • It has sms feature also which is a great add-on to this software.
    • It has live chat support feature. And I find it very helpful when i find any technical problem.
    Incentivized
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    Vero
    • Email template editor allowed our developers to design emails to looks like beautiful marketing emails or basic personal emails.
    • The Vero API allowed our developers to connect triggers and events from our visitors to kick start campaigns.
    • Campaign flows were fairly easy to create and define.
    Incentivized
    Read full review
    Cons
    SendPulse
    • I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse.
    • They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity.
    • It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates.
    Incentivized
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    Vero
    • While Vero offers some WYSIWYG editing, it's on the limited side, as it mostly allows you to edit copy, but not necessarily the layout.
    • The UI/UX has improved dramatically over the course of the last few years, but it can still lag from time to time and experience sluggishness.
    • While reliability is really good, it does have lapses from time to time that will introduce delays into emails being sent out. Once or twice, the system went completely down for a period of time.
    Incentivized
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    Likelihood to Renew
    SendPulse
    Because I love how easy and intuitive SendPulse is.
    Read full review
    Vero
    No answers on this topic
    Usability
    SendPulse
    I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
    Read full review
    Vero
    No answers on this topic
    Support Rating
    SendPulse
    Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
    Read full review
    Vero
    No answers on this topic
    Implementation Rating
    SendPulse
    When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
    Read full review
    Vero
    No answers on this topic
    Alternatives Considered
    SendPulse
    For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.
    Incentivized
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    Vero
    Vero's price tag is far more attractive but for what you will find to be clear and obvious reasons. Vero has no CRM unlike HubSpot and Infusionsoft. Vero also has limited tracking unlike the seemingly endless possibilities offered from HubSpot which as we all know comes with at a significant cost, often not feasible by a small startup company.
    Incentivized
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    Return on Investment
    SendPulse
    • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
    • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
    • It made brand building very easy among my clients.
    Incentivized
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    Vero
    • The overall costs of using Vero have been much lower than using two comparable products that handle transactional emails and newsletters, respectively. MailChimp has relatively recently integrated their Mandrill product for transactional emails, so that's worth looking at as well.
    • Using a single product for many things lowers the learning curve, as team members only have to learn one product well, rather than several.
    • While infrequent, Vero's outages have impacted our operations at times. If absolute reliability is crucial to your business, then you may have to find a larger provider with a more robust infrastructure. As mentioned, though, it hasn't been a big problem for us.
    Incentivized
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    ScreenShots

    SendPulse Screenshots

    Screenshot of Desktop versionScreenshot of Mobile application for iPadScreenshot of Mobile application for Android

    Vero Cloud Screenshots

    Screenshot of WorkflowsScreenshot of ReportingScreenshot of Customer profilesScreenshot of Workflow toolkit