SentiOne vs. Social Mention
SentiOne vs. Social Mention
Product | Rating | Most Used By | Product Summary | Starting Price |
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SentiOne | N/A | SentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.… | $299 per account | |
Social Mention | N/A | Social Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $299 per account | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SentiOne | Social Mention | |
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Top Pros | ||
Top Cons |
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SentiOne | Social Mention | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Mention Score 9.4 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Social Suite by Reputation.com Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SentiOne | Social Mention | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.0 (8 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (5 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
SentiOne | Social Mention | |
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Likelihood to Recommend | SentiOne | Social Mention |
Pros | SentiOne | Social Mention |
Cons | SentiOne | Social Mention |
Likelihood to Renew | SentiOne No answers on this topic | Social Mention |
Usability | SentiOne | Social Mention No answers on this topic |
Support Rating | SentiOne | Social Mention No answers on this topic |
Implementation Rating | SentiOne No answers on this topic | Social Mention |
Alternatives Considered | SentiOne | Social Mention |
Return on Investment | SentiOne | Social Mention |
ScreenShots | SentiOne Screenshots |