ServiceNow App Engine vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow App Engine
Score 8.2 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
SmartSuite
Score 6.3 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
ServiceNow App EngineSmartSuite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ServiceNow App EngineSmartSuite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ServiceNow App EngineSmartSuite
Top Pros
Top Cons
Features
ServiceNow App EngineSmartSuite
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
ServiceNow App Engine
8.7
3 Ratings
0% above category average
SmartSuite
-
Ratings
Visual Modeling8.73 Ratings00 Ratings
Drag-and-drop Interfaces9.33 Ratings00 Ratings
Platform Security8.73 Ratings00 Ratings
Platform User Management8.33 Ratings00 Ratings
Reusability8.33 Ratings00 Ratings
Platform Scalability8.73 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
ServiceNow App Engine
-
Ratings
SmartSuite
5.0
19 Ratings
41% below category average
Task Management00 Ratings5.619 Ratings
Resource Management00 Ratings5.418 Ratings
Gantt Charts00 Ratings5.015 Ratings
Scheduling00 Ratings5.217 Ratings
Workflow Automation00 Ratings5.418 Ratings
Team Collaboration00 Ratings5.619 Ratings
Support for Agile Methodology00 Ratings5.519 Ratings
Support for Waterfall Methodology00 Ratings1.01 Ratings
Document Management00 Ratings5.418 Ratings
Email integration00 Ratings5.418 Ratings
Mobile Access00 Ratings5.318 Ratings
Timesheet Tracking00 Ratings5.015 Ratings
Change request and Case Management00 Ratings5.217 Ratings
Budget and Expense Management00 Ratings5.116 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ServiceNow App Engine
-
Ratings
SmartSuite
3.8
16 Ratings
65% below category average
Quotes/estimates00 Ratings5.015 Ratings
Invoicing00 Ratings1.01 Ratings
Project & financial reporting00 Ratings5.015 Ratings
Integration with accounting software00 Ratings4.210 Ratings
Best Alternatives
ServiceNow App EngineSmartSuite
Small Businesses
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Score 8.3 out of 10
Medium-sized Companies
Quixy
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Score 9.8 out of 10
SAP Ruum
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Score 9.0 out of 10
Enterprises
Quickbase
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Score 9.2 out of 10
Quickbase
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Score 9.2 out of 10
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User Ratings
ServiceNow App EngineSmartSuite
Likelihood to Recommend
8.7
(4 ratings)
5.5
(19 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
1.5
(2 ratings)
Support Rating
-
(0 ratings)
1.5
(2 ratings)
Implementation Rating
-
(0 ratings)
1.5
(2 ratings)
User Testimonials
ServiceNow App EngineSmartSuite
Likelihood to Recommend
ServiceNow
The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.
Read full review
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
Read full review
Pros
ServiceNow
  • Raising request to the client side .
  • Maintaining record of work flows.
  • Connecting with other groups in a project.
Read full review
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Cons
ServiceNow
  • Sometimes attachments do not get linked with the tickets
  • Sometimes updating ticket state causes an issue
  • Requires stable internet connection to work smoothly
Read full review
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Likelihood to Renew
ServiceNow
No answers on this topic
SmartSuite
I have a great expereance
Read full review
Usability
ServiceNow
No answers on this topic
SmartSuite
This is beta software without support. Nobody works at this company.
Read full review
Support Rating
ServiceNow
No answers on this topic
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Implementation Rating
ServiceNow
No answers on this topic
SmartSuite
That's easy. Just try
Read full review
Alternatives Considered
ServiceNow
ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.
Read full review
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Return on Investment
ServiceNow
  • It has a positive impact on our business.
  • Clients security concerns are solved using service now
  • It maintains record of large infrastructure.
Read full review
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
ScreenShots

SmartSuite Screenshots

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