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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A

    UiPath Automation Platform

    Score8.5 out of 10
    N/AUiPath's agentic platform combines the company's Robotic Process Automation (RPA) solution for automating repetitive tasks with agentic automation. By unifying agentic AI, automation, BPM, and process intelligence, the platform gives organizations control to design, run, and optimize new agentic processes.

    $25

    per month (for 1 user with basic tier features)

    Pricing
    ServiceNow App EngineUiPath Automation Platform
    Editions & Modules
    No answers on this topic
    Automation Cloud Basic
    $25
    per month 1 user, 1 basic platform tier
    Automation Cloud Enterprise
    Contact Sales
    Enterprise Medium Business
    Contact Sales
    Automation Cloud Standard
    Contact Sales
    Automation Cloud Basic
    starting at $25
    per month 1 user, 1 basic platform tier
    Automation Suite
    Contact Sales
    Offerings
    Pricing Offerings
    ServiceNow App EngineUiPath Automation Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ServiceNow App EngineUiPath Automation Platform
    Considered Both Products
    ServiceNow
    No answer on this topic
    UiPath
    Chose UiPath Automation Platform
    The only one reason why I chose you automation on top of other automation tools because of its seamless support with.net, which actually makes it very development friendly from the point of the developer who is coming with the .net background.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    100%
    Would buy again
    99 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    99%
    Delivers good value for the price
    91 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    98%
    Happy with the feature set
    97 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    95%
    Lived up to sales and marketing promises
    78 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    99%
    Implementation went as expected
    95 Answers
    Features
    ServiceNow App EngineUiPath Automation Platform
    Low-Code Development
    Comparison of Low-Code Development features of ServiceNow App Engine and UiPath Automation Platform
    Feature
    ServiceNow App Engine
    8.1
    12 Ratings
    4% below category average
    UiPath Automation Platform
    -
    Ratings
    Visual Modeling7.312 Ratings00 Ratings
    Drag-and-drop Interfaces8.411 Ratings00 Ratings
    Platform Security8.412 Ratings00 Ratings
    Platform User Management8.012 Ratings00 Ratings
    Reusability8.411 Ratings00 Ratings
    Platform Scalability8.312 Ratings00 Ratings
    Best Alternatives
    ServiceNow App EngineUiPath Automation Platform
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    No answers on this topic
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    IBM Robotic Process Automation
    Score8.4 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Automation Anywhere
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ServiceNow App EngineUiPath Automation Platform
    Likelihood to Recommend
    8.5
    (13 ratings)
    8.8
    (195 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (8 ratings)
    Usability
    8.2
    (9 ratings)
    8.0
    (7 ratings)
    Availability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (82 ratings)
    Online Training
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ServiceNow App EngineUiPath Automation Platform
    Likelihood to Recommend
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    UiPath
    UiPath Automation Platform is well-suited for automating repetitive and time-consuming tasks such as invoice processing, data entry, and report generation. By using UiPath Automation Platform, employees can focus on more strategic tasks, which leads to increased efficiency. Additionally, UiPath Automation Platform is highly effective at automating rule-based processes, such as financial processes like bank statement reconciliation, account payable, and account receivable processes that follow a set of predetermined rules.
    Read full review
    Pros
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    UiPath
    • UiPath is very simple to learn.
    • Any type of application can be automated (Desktop Application, Web Application and also applications reachable only via remote technologies such as Citrix, Remote Desktop and so on).
    • The writing of a process code takes place entirely through the use of objects. In the event that there were no objects capable of solving a particular problem, it is possible to use some languages of the .net platform such as: VB.net, C#.
    • It is easy to scale the solution by adding more robots to run a process in case the solution requires more performance in the future.
    • It can also be used by functional analysts to design the flow to be automated.
    • An academy is available online where basic and advanced courses can be taken. It is also possible to take a completely free basic certification.
    Incentivized
    Read full review
    Cons
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    UiPath
    • As I mentioned, Excel automation is not very effective, there are a number of packages to add, but there is nothing as smooth as a good macro.
    • Working with selectors is certainly challenging and UiPath does a good job with that, but there is room for improvement since the interface could be smarter in selecting the right attributes and warn the user if something is not properly setup.
    Incentivized
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    Likelihood to Renew
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    UiPath
    This platform has so much potential and have been garnering a lot of attention by proving benefits in terms of saving operational and manpower costs. I am sure with minute efforts we were able to achieve our ROI and the same is the case with many of our customers whom we have been working around Digital Automation initiatives.
    Incentivized
    Read full review
    Usability
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    UiPath
    There are two main reasons with this rating 1. UiPath Automation Platform requires the old school type of Change Weather management, Which actually eats a lot of time to manage and roll out the recent changes. There is not something kind of CI/CD when you are developing the things With UiPath Automation Platform. 2. Very high development and maintenance cost, which actually decrease its usability.
    Incentivized
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    Reliability and Availability
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    UiPath
    Its a cloud based platform which is easily available and used
    Incentivized
    Read full review
    Performance
    ServiceNow
    No answers on this topic
    UiPath
    It has proved and provided good performance across platforms and technologies.
    Incentivized
    Read full review
    Support Rating
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    UiPath
    UiPath RPA has an exceptional studio interface. It has been a year and so since I am using UiPath RPA. Whether it is some my personal task to scrape information & links from the Journal or find a specific character string from multiple PDF collection using OCR, UiPath RPA has made its roots to our technological ecosystem
    Incentivized
    Read full review
    Online Training
    ServiceNow
    No answers on this topic
    UiPath
    Video material supported by text. The training has evolved a lot in the past 3 years to become more attractive. Specific training tracks exist for the different roles in RPA development, where everyone is expected to learn basic development.
    Incentivized
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    Implementation Rating
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
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    UiPath
    The implementation was quick and practical
    Incentivized
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    Alternatives Considered
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    UiPath
    As compared to other products, we require programming knowledge and concepts to work but UiPath is for everyone. It provides us extensive event logging at various stages and effective exception handling for applications and business. It increases our agility and enhances the overall productivity further by using the source control SVC. The solution that we implemented is also very scalable in terms of incorporating new requirements.
    The open source tools require lots of IT effort in order to set up and maintain over time. UiPath is like a complete package and customer service is also active in terms of solving issues arising while automating procession on a day to day basis.
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    Scalability
    ServiceNow
    It is scalable but not reliable
    Incentivized
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    UiPath
    It can be widely used across various departments regardless of platform the product,processes, use cases are build on.
    Incentivized
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    Return on Investment
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
    UiPath
    • We are well on our way to automating our expenses, saving so many hours for project managers and engagement managers.
    • Proofs-of-concept excite our clients, though we are yet to make a sale on a project.
    • UiPath specifically has incited interest with our apprentices and has led them to join the RPA team.
    Incentivized
    Read full review
    ScreenShots