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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve ShadowProtect

    Score6.7 out of 10
    N/AShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.N/A

    HPE Zerto Software

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    HPE Zerto Software aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications.N/A
    Pricing
    Arcserve ShadowProtectHPE Zerto Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcserve ShadowProtectHPE Zerto Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Arcserve ShadowProtectHPE Zerto Software
    Considered Both Products
    Arcserve
    No answer on this topic
    Hewlett Packard Enterprise (HPE)
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    97%
    Would buy again
    34 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    91%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    100%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    34 Answers
    Features
    Arcserve ShadowProtectHPE Zerto Software
    Data Center Backup
    Comparison of Data Center Backup features of Arcserve ShadowProtect and HPE Zerto Software
    Feature
    Arcserve ShadowProtect
    7.4
    1 Ratings
    8% below category average
    HPE Zerto Software
    8.3
    3 Ratings
    4% above category average
    Universal recovery8.01 Ratings8.52 Ratings
    Instant recovery8.01 Ratings8.33 Ratings
    Recovery verification7.01 Ratings9.33 Ratings
    Business application protection9.01 Ratings8.73 Ratings
    Multiple backup destinations8.01 Ratings8.52 Ratings
    Incremental backup identification8.01 Ratings8.12 Ratings
    Backup to the cloud5.01 Ratings7.43 Ratings
    Deduplication and file compression6.01 Ratings7.73 Ratings
    Snapshots6.01 Ratings8.02 Ratings
    Flexible deployment7.01 Ratings8.73 Ratings
    Management dashboard7.01 Ratings9.13 Ratings
    Platform support8.01 Ratings7.03 Ratings
    Retention options9.01 Ratings9.03 Ratings
    Encryption8.01 Ratings8.02 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Arcserve ShadowProtect and HPE Zerto Software
    Feature
    Arcserve ShadowProtect
    8.0
    1 Ratings
    0% below category average
    HPE Zerto Software
    8.3
    2 Ratings
    3% above category average
    Continuous data protection9.01 Ratings9.52 Ratings
    Replication7.01 Ratings8.52 Ratings
    Operational reporting and analytics00 Ratings7.52 Ratings
    Malware protection00 Ratings7.01 Ratings
    Multi-location capabilities00 Ratings9.52 Ratings
    Ransomware Recovery00 Ratings8.02 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Arcserve ShadowProtect and HPE Zerto Software
    Feature
    Arcserve ShadowProtect
    7.0
    1 Ratings
    8% below category average
    HPE Zerto Software
    8.3
    3 Ratings
    9% above category average
    Disaster Recovery Planning7.01 Ratings8.73 Ratings
    Hot Sites7.01 Ratings8.03 Ratings
    Disaster Recovery Testing7.01 Ratings9.33 Ratings
    Automated Disaster Recovery7.01 Ratings7.02 Ratings
    Best Alternatives
    Arcserve ShadowProtectHPE Zerto Software
    Small Businesses
    Datto SIRIS
    Score9.8 out of 10
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    HPE Zerto Software
    Score9.5 out of 10
    Zerto on IBM Cloud
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcserve ShadowProtectHPE Zerto Software
    Likelihood to Recommend
    5.0
    (7 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (29 ratings)
    Support Rating
    8.0
    (3 ratings)
    4.0
    (34 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.7
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    7.7
    (5 ratings)
    User Testimonials
    Arcserve ShadowProtectHPE Zerto Software
    Likelihood to Recommend
    Arcserve
    In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
    Incentivized
    Read full review
    Pros
    Arcserve
    • You can virtualize your backups using Virtualbox, a free program that works on any PC.
    • Backups are versatile, and you can back up to any location you'd like.
    • Alerting can be set up for failed backups.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
    • A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
    • Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
    • Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
    • Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
    Incentivized
    Read full review
    Cons
    Arcserve
    • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
    • SPX remote management isn't easy out of the box.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Moving a VM from one protection group to another could be simplified.
    • I would like to see an executive-style report of recovery and testing for upper management.
    • The ability to deploy Zerto as a virtual appliance, without the need for a windows server.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcserve
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
    Incentivized
    Read full review
    Usability
    Arcserve
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.
    Incentivized
    Read full review
    Support Rating
    Arcserve
    We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
    Incentivized
    Read full review
    Implementation Rating
    Arcserve
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    Make sure the end goal is in mind before implementing. That way results meet expectations.
    Incentivized
    Read full review
    Alternatives Considered
    Arcserve
    Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Arcserve
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
    Incentivized
    Read full review
    Professional Services
    Arcserve
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
    Incentivized
    Read full review
    Return on Investment
    Arcserve
    • We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
    • The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
    • While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
    • Storagecraft Cloud is fairly expensive compared to competitors.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
    • Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
    Incentivized
    Read full review
    ScreenShots

    HPE Zerto Software Screenshots

    Product screenshotProduct screenshotScreenshot of AnalyticsScreenshot of DashboardScreenshot of Failover TestScreenshot of vSphere