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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify Plus

    Score8.9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    Zoho Inventory

    Score9 out of 10
    N/AZoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho Inventory offers additional capabilities such as built-in shipment estimating, and tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create…

    $39

    per organization / month billed annually ($49.00 billed monthly)

    Pricing
    Shopify PlusZoho Inventory
    Editions & Modules
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    BASIC
    $39.00
    per organization / month billed annually ($49.00 billed monthly)
    STANDARD
    $79.00
    per organization / month billed annually ($99.00 billed monthly)
    STANDARD
    $199.00
    per organization / month billed annually ($249.00 billed monthly)
    Offerings
    Pricing Offerings
    Shopify PlusZoho Inventory
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Shopify PlusZoho Inventory
    Considered Both Products
    Shopify
    No answer on this topic
    Zoho
    Chose Zoho Inventory
    Shopify manages our storefront and Zoho Inventory manages the stock we allocate to it. It is by no means seamless and there are occasionally issues with how the two integrate but we have been able to manage these.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    25 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    25 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    22 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    No answers on this topic
    Features
    Shopify PlusZoho Inventory
    Online Storefront
    Comparison of Online Storefront features of Shopify Plus and Zoho Inventory
    Feature
    Shopify Plus
    8.4
    45 Ratings
    7% above category average
    Zoho Inventory
    -
    Ratings
    Product catalog & listings8.743 Ratings00 Ratings
    Product management8.644 Ratings00 Ratings
    Bulk product upload8.540 Ratings00 Ratings
    Branding8.442 Ratings00 Ratings
    Mobile storefront8.643 Ratings00 Ratings
    Product variations7.443 Ratings00 Ratings
    Website integration8.339 Ratings00 Ratings
    Visual customization8.343 Ratings00 Ratings
    CMS8.940 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shopify Plus and Zoho Inventory
    Feature
    Shopify Plus
    8.8
    44 Ratings
    14% above category average
    Zoho Inventory
    -
    Ratings
    Abandoned cart recovery8.842 Ratings00 Ratings
    Checkout user experience8.743 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shopify Plus and Zoho Inventory
    Feature
    Shopify Plus
    8.6
    42 Ratings
    3% above category average
    Zoho Inventory
    -
    Ratings
    eCommerce security8.642 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shopify Plus and Zoho Inventory
    Feature
    Shopify Plus
    8.6
    44 Ratings
    11% above category average
    Zoho Inventory
    -
    Ratings
    Promotions & discounts8.743 Ratings00 Ratings
    Personalized recommendations8.638 Ratings00 Ratings
    SEO8.643 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shopify Plus and Zoho Inventory
    Feature
    Shopify Plus
    8.2
    43 Ratings
    2% above category average
    Zoho Inventory
    -
    Ratings
    Order processing8.743 Ratings00 Ratings
    Inventory management8.242 Ratings00 Ratings
    Shipping8.042 Ratings00 Ratings
    Custom functionality8.142 Ratings00 Ratings
    Best Alternatives
    Shopify PlusZoho Inventory
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Shopify PlusZoho Inventory
    Likelihood to Recommend
    8.8
    (45 ratings)
    5.6
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    8.8
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Shopify PlusZoho Inventory
    Likelihood to Recommend
    Shopify
    Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
    Incentivized
    Read full review
    Zoho
    It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome
    Incentivized
    Read full review
    Pros
    Shopify
    • Syncs directly with ShipBob WMS.
    • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
    • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
    • Scalable for high volume, handles spikes in traffic without downtime.
    Incentivized
    Read full review
    Zoho
    • It is simple to use.
    • Does all the basics well.
    • Is able to integrate with our CRM.
    Incentivized
    Read full review
    Cons
    Shopify
    • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
    • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
    • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
    Incentivized
    Read full review
    Zoho
    • Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
    • When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
    • The reports within Inventory are extremely basic and many of them are useless
    • The packing slip module is useless as it does not print out bin locations
    • It's an inventory management system but it does not have bin locations
    • The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
    • You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
    • Integration with Amazon or other 3rd party e-commerce providers is troublesome.
    Incentivized
    Read full review
    Likelihood to Renew
    Shopify
    No answers on this topic
    Zoho
    It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.
    Incentivized
    Read full review
    Usability
    Shopify
    It is extremely easy for merchants to get to know how Shopify Plus works. Comparitive to other platforms such as Magento and WooCommerce it is extremely lean and easy to operate, meaning clients who migrate over to it find it very intuitive to use. There is also a lot of guides and up to date information online
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Shopify
    Always are quick to answer our questions and help us find a solution
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Shopify
    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Incentivized
    Read full review
    Zoho
    The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
    Incentivized
    Read full review
    Return on Investment
    Shopify
    • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
    • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
    • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
    Incentivized
    Read full review
    Zoho
    • We stopped using it as it was difficult to set up.
    • Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.
    Incentivized
    Read full review
    ScreenShots

    Shopify Plus Screenshots

    Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.

    Zoho Inventory Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot