What users are saying about
Top Rated
500 Ratings
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Top Rated
249 Ratings
Top Rated
500 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Stripe

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Top Rated
249 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Online Storefront

    8.2

    Shopify

    82%

    Stripe

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 9/9 features

    Product catalog & listings

    8.4
    84%
    130 Ratings
    N/A
    0 Ratings

    Product management

    8.6
    86%
    128 Ratings
    N/A
    0 Ratings

    Bulk product upload

    7.8
    78%
    111 Ratings
    N/A
    0 Ratings

    Branding

    8.2
    82%
    129 Ratings
    N/A
    0 Ratings

    Mobile storefront

    8.6
    86%
    126 Ratings
    N/A
    0 Ratings

    Product variations

    8.0
    80%
    122 Ratings
    N/A
    0 Ratings

    Website integration

    8.4
    84%
    123 Ratings
    N/A
    0 Ratings

    Visual customization

    7.5
    75%
    128 Ratings
    N/A
    0 Ratings

    CMS

    7.9
    79%
    105 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    8.3

    Shopify

    83%

    Stripe

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 2/2 features

    Abandoned cart recovery

    8.0
    80%
    115 Ratings
    N/A
    0 Ratings

    Checkout user experience

    8.6
    86%
    122 Ratings
    N/A
    0 Ratings

    Online Payment System

    8.9

    Shopify

    89%

    Stripe

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 1/1 features

    eCommerce security

    8.9
    89%
    126 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    8.1

    Shopify

    81%

    Stripe

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 3/3 features

    Promotions & discounts

    8.1
    81%
    124 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    8.4
    84%
    32 Ratings
    N/A
    0 Ratings

    SEO

    7.9
    79%
    120 Ratings
    N/A
    0 Ratings

    eCommerce Business Management

    7.7

    Shopify

    77%

    Stripe

    Feature Set Not Supported
    N/A
    Shopify ranks higher in 5/5 features

    Multi-site management

    6.7
    67%
    19 Ratings
    N/A
    0 Ratings

    Order processing

    8.3
    83%
    127 Ratings
    N/A
    0 Ratings

    Inventory management

    8.4
    84%
    126 Ratings
    N/A
    0 Ratings

    Shipping

    8.1
    81%
    119 Ratings
    N/A
    0 Ratings

    Custom functionality

    7.2
    72%
    119 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Shopify is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Stripe is rated higher in 1 area: Likelihood to Renew
    • Shopify and Stripe are tied in 2 areas: Usability, Implementation Rating

    Likelihood to Recommend

    8.8

    Shopify

    88%
    143 Ratings
    8.4

    Stripe

    84%
    84 Ratings

    Likelihood to Renew

    9.2

    Shopify

    92%
    15 Ratings
    10.0

    Stripe

    100%
    2 Ratings

    Usability

    10.0

    Shopify

    100%
    3 Ratings
    10.0

    Stripe

    100%
    2 Ratings

    Availability

    10.0

    Shopify

    100%
    2 Ratings

    Stripe

    N/A
    0 Ratings

    Support Rating

    10.0

    Shopify

    100%
    4 Ratings
    9.6

    Stripe

    96%
    30 Ratings

    Implementation Rating

    10.0

    Shopify

    100%
    2 Ratings
    10.0

    Stripe

    100%
    1 Rating

    Likelihood to Recommend

    Shopify

    Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.
    Muhammad Waleed | TrustRadius Reviewer

    Stripe

    Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
    Mark Wong | TrustRadius Reviewer

    Pros

    Shopify

    • It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
    • Low code platform. You can. make customizations without code.
    • The integrations are diverse and increase functionality.
    Anonymous | TrustRadius Reviewer

    Stripe

    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Meredith Brough | TrustRadius Reviewer

    Cons

    Shopify

    • The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
    • Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
    Bart Kogan | TrustRadius Reviewer

    Stripe

    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Bobby Greenawalt | TrustRadius Reviewer

    Pricing Details

    Shopify

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $29 per month

    Shopify Editions & Modules

    Edition
    Shopify Lite$91
    Basic Shopify$291
    Shopify$791
    Advanced Shopify$2991
    Shopify Plus$2,0001
    1. per month
    Additional Pricing Details

    Stripe

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 per successful charge

    Stripe Editions & Modules

    Edition
    Integrated2.9% + 0.301
    CustomizedContact sales team
    Radar0.053
    Terminal2.7% + 0.054
    Sigma0.025
    Atlass$5006
    Issuing0.107
    Premium Support$1,8008
    1. per successful charge
    2. none
    3. per screened transaction
    4. per successful charge
    5. per charge
    6. one-time fee
    7. per virtual card
    8. per month
    Additional Pricing Details

    Likelihood to Renew

    Shopify

    Shopify 9.2
    Based on 15 answers
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Anonymous | TrustRadius Reviewer

    Stripe

    Stripe 10.0
    Based on 2 answers
    Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
    Bobby Greenawalt | TrustRadius Reviewer

    Usability

    Shopify

    Shopify 10.0
    Based on 3 answers
    I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
    Anonymous | TrustRadius Reviewer

    Stripe

    Stripe 10.0
    Based on 2 answers
    Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
    Bobby Greenawalt | TrustRadius Reviewer

    Support Rating

    Shopify

    Shopify 10.0
    Based on 4 answers
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Paul Francis Jones | TrustRadius Reviewer

    Stripe

    Stripe 9.6
    Based on 30 answers
    Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them.In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Shopify

    Shopify 10.0
    Based on 2 answers
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Anonymous | TrustRadius Reviewer

    Stripe

    Stripe 10.0
    Based on 1 answer
    It took less than an hour to have everything setup and running
    Bobby Greenawalt | TrustRadius Reviewer

    Alternatives Considered

    Shopify

    The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
    Rejoy Varghese | TrustRadius Reviewer

    Stripe

    We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Shopify

    • Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
    • For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
    • Used power algorithm for Abandoned cart and catalog search.
    Anonymous | TrustRadius Reviewer

    Stripe

    • It makes getting money from your clients really easy
    • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
    • It is very easy to integrate with online assets of the company
    • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
    • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
    Angel RIBO - The CEO Confidant | TrustRadius Reviewer

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