What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
247 Ratings
9 Ratings

Shopify

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
247 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Shopify

Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Dan Hanna | TrustRadius Reviewer

TouchBistro

It works great for a small business where all the data entry and reporting and changes can be done in-house. Payroll is a piece of cake for a smaller business with Touch Bistro. It might not work as well for a larger business or a business that needs things done faster.
Robin Lilly | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Shopify
8.6
TouchBistro
Product catalog & listings
Shopify
9.0
TouchBistro
Product management
Shopify
8.7
TouchBistro
Bulk product upload
Shopify
8.1
TouchBistro
Branding
Shopify
8.8
TouchBistro
Mobile storefront
Shopify
9.1
TouchBistro
Product variations
Shopify
8.4
TouchBistro
Website integration
Shopify
8.8
TouchBistro
Visual customization
Shopify
8.5
TouchBistro
CMS
Shopify
8.4
TouchBistro

Online Shopping Cart

Shopify
8.7
TouchBistro
Abandoned cart recovery
Shopify
8.7
TouchBistro
Checkout user experience
Shopify
8.8
TouchBistro

Online Payment System

Shopify
9.5
TouchBistro
eCommerce security
Shopify
9.5
TouchBistro

eCommerce Marketing

Shopify
8.3
TouchBistro
Promotions & discounts
Shopify
8.7
TouchBistro
Personalized recommendations
Shopify
8.4
TouchBistro
SEO
Shopify
7.8
TouchBistro

eCommerce Business Management

Shopify
8.3
TouchBistro
Multi-site management
Shopify
6.7
TouchBistro
Order processing
Shopify
9.1
TouchBistro
Inventory management
Shopify
8.8
TouchBistro
Shipping
Shopify
8.7
TouchBistro
Custom functionality
Shopify
8.1
TouchBistro

Pros

Shopify

  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Jeff Moriarty | TrustRadius Reviewer

TouchBistro

  • Easy to learn being iOS-based
  • Being cloud-based, your product mix, as well as your detailed modifier list, is available immediately
  • Able to access reports, sales, hours, etc. from mobile app
Jayelynn Willman | TrustRadius Reviewer

Cons

Shopify

  • Shopping cart is hard to customize and it's hosted by Shopify separately
  • Transaction fees can get high if you have a lot of transactions
  • To do any special customizations, you will need a developer and the platform is somewhat rigid with capabilities.
Scott Markman | TrustRadius Reviewer

TouchBistro

  • There needs to be a way to stop TouchBistro from printing a customer copy every credit card transaction. Nobody wants this copy and I’m using double the amount of thermal paper
David Ayers | TrustRadius Reviewer

Likelihood to Renew

Shopify

Shopify 9.5
Based on 15 answers
Shopify continues to earn me money and attract new customers without becoming a burden to my business, so it only makes sense to stick with Shopify. After beginning with setting up stores for my other clients I became so happy with the platform I progressed to setting up a store for myself.
David Green | TrustRadius Reviewer

TouchBistro

No score
No answers yet
No answers on this topic

Usability

Shopify

Shopify 10.0
Based on 3 answers
All the functionality needed for a basic store is extremely easy to manage. Though some deeper customization requires coding it doesn't hide the code from you and provides an abundance of developer resources.
David Green | TrustRadius Reviewer

TouchBistro

No score
No answers yet
No answers on this topic

Support Rating

Shopify

Shopify 10.0
Based on 2 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

TouchBistro

TouchBistro 9.1
Based on 1 answer
First of all, I hardly ever need support for Touch Bistro, that’s how well it works. In the very instances over the years where I did need to call, customer support was easily accessible and fast and accurate with their responses
Robin Lilly | TrustRadius Reviewer

Alternatives Considered

Shopify

Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Gary Gray | TrustRadius Reviewer

TouchBistro

We have not used other products, but when researching other products, the TouchBistro interface seemed much more user-friendly and that is why we selected TouchBistro.
Anonymous | TrustRadius Reviewer

Return on Investment

Shopify

  • Shopify has allowed me to add more products than I could have ordered on my own with investment upfront. Their dropshipping apps and tools make it the perfect add on to any clothing businesses to get started with less investment up front.
  • Within Shopify's app store I was able to use an affiliate app to help track influencers and sales that originated from those influencers to drive more sales. This paid app returns 100x its original cost each month and serves as a significant revenue generator to our store's sales.
Nichole Pelaez | TrustRadius Reviewer

TouchBistro

  • Planning from previous dates.
  • On the go reporting in order to cut staff when slow.
  • Negative to rely on internet connection.
  • Negative to have to rely on updates from Apple.
Anonymous | TrustRadius Reviewer

Pricing Details

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TouchBistro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Shopify
9.0
TouchBistro
7.9

Likelihood to Renew

Shopify
9.5
TouchBistro

Usability

Shopify
10.0
TouchBistro

Reliability and Availability

Shopify
10.0
TouchBistro

Support Rating

Shopify
10.0
TouchBistro
9.1

Implementation Rating

Shopify
10.0
TouchBistro

Add comparison