SimpleTexting vs. Sinch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SimpleTexting
Score 7.6 out of 10
N/A
SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.
$29
per month
Sinch
Score 9.2 out of 10
N/A
Sinch empowers businesses to connect with customers anywhere, on any channel, through a globally scalable communications platform designed to deliver reliability, reach, and omnichannel engagement.N/A
Pricing
SimpleTextingSinch
Editions & Modules
500 credits
$29
per month
1,000 credits
$49
per month
2,000 credits
$79
per month
3,000 credits
$109
per month
7,500 credits
$229
per month
15,000 credits
$399
per month
25,000 credits
$549
per month
50,000 credits
$899
per month
No answers on this topic
Offerings
Pricing Offerings
SimpleTextingSinch
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSinch offers a flexible, usage-based pricing model based on message volume, API calls, or voice minutes. Tiered plans scale with your needs, and enterprise customers can access custom pricing and advanced add-ons like AI, analytics, and deliverability tools.
More Pricing Information
Community Pulse
SimpleTextingSinch
Best Alternatives
SimpleTextingSinch
Small Businesses
OneSignal
OneSignal
Score 8.0 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Flurry Analytics (discontinued)
Flurry Analytics (discontinued)
Score 9.0 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Flurry Analytics (discontinued)
Flurry Analytics (discontinued)
Score 9.0 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SimpleTextingSinch
Likelihood to Recommend
7.6
(23 ratings)
6.0
(5 ratings)
Support Rating
10.0
(7 ratings)
-
(0 ratings)
User Testimonials
SimpleTextingSinch
Likelihood to Recommend
SimpleTexting
SimpleTexting has been wonderful for the purposes for which we signed up. We wanted an easy-to-use platform that allowed 2-way texting, assigned a phone number, had the ability to collect phone numbers/contact easily (whether through an import or a user sign-up, spoiler SimpleTexting has both), etc. It has provided all of that and more easily, without a contract. And the platform is so easy to use for our team. One of the only issues we're having is wanting to expand our use of SimpleTexting, and using multiple options for texting (i.e., shortcode, toll-free, landline/business enabling) has been difficult on one account.
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Sinch
Sinch is well suited if you believe communication is the solution to 99% of problems in this world. Lack of communication builds issues that can easily be avoided with clear and transparent communication. Emails/ in-app notifications, the not immediate and always causes a delay since it depends on the user's internet connection. On the other hand, SMS is a service, which reaches every individual immediately and without fail. Therefore, Sinch shall be utilised by every company to make sure immediate communication is enabled.
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Pros
SimpleTexting
  • SimpleTexting provides excellent value based on their messaging packages but also by allowing its customers to utilize multiple keywords. This is helpful for our organization because we utilize this software across many different departments.
  • SimpleTexting analytics and reporting is a key strength of the software. The numbers they report weigh heavily on what we determine as a success of un-successful communication campaign.
  • SImpleTexting has excellent customer service available at the click of a button. Their team has always been available and offered solutions when we have had questions or run into a problem.
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Sinch
  • Performance
  • Support
  • SMS
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Cons
SimpleTexting
  • A lot of glitches and bugs, with promised fixes that keep dragging on for some time.
  • Mobile notifications are very buggy. You have to keep force-closing the app and re-opening it multiple times to get the notifications to refresh.
  • Constant toggling of 'Unread' and 'All' on mobile or desktop to get the notifications to clear and show up as opened, otherwise it will imply it's not read.
  • Also, sometimes new notifications don't show up.
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Sinch
  • Improved UI for easier navigation to the owned short codes and status of their certification.
  • List of carrier requirements for certification (i.e. keywords).
  • Language and character do's and don't's for specific routes.
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Support Rating
SimpleTexting
With SimpleTexting updating little things here and there almost daily. We reach out to their support team constantly. They have one of the best response rates I have ever experienced! Normally it takes less than a minute to speak to a real person, but even if they are busy they have an answer bot send you articles to see if you can solve the issue yourself first! One of the best support teams ever
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Sinch
No answers on this topic
Alternatives Considered
SimpleTexting
SimpleTexting is just simple. From the pricing to the interface, it stacks up against the competition by just being as powerful and simple as possible. No extra distractions or confusion. For our company, we wanted texting software that we could easily upsell and integrate into our overall marketing campaigns and SimpleTexting did just that.
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Sinch
mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and no worse than their competitors.
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Return on Investment
SimpleTexting
  • Because we are able to reach more people through subscribing, our number of donations has increased and the number of volunteers has increased. We have gone from an average of 5 volunteers an even to 25-30. Our donations increased by 25%.
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Sinch
  • Positive return on investment
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ScreenShots

SimpleTexting Screenshots

Screenshot of Send messages to groupsScreenshot of Have 1-on-1 conversationsScreenshot of Text-to-join keywordsScreenshot of Useful, built-in apps

Sinch Screenshots

Screenshot of the Sinch Build DashboardScreenshot of Voice API AnalyticsScreenshot of Voice APIScreenshot of Email Send ReportingScreenshot of Call Logs