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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Simpro

    Score8.4 out of 10
    N/ASimpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A

    SmartSuite

    Score10 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Pricing
    SimproSmartSuite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SimproSmartSuite
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSimpro uses quote-based pricing tailored to each business and its requirements. A personalized demo and consultation are available. Simpro does not offer a self-service free trial or free version. Pricing varies based on the selected platform capabilities, add-ons, onboarding, training, and professional services.—
    More Pricing Information
    Community Pulse
    SimproSmartSuite
    Considered Both Products
    Simpro Software
    No answer on this topic
    SmartSuite
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    18 Answers
    Features
    SimproSmartSuite
    Project Management
    Comparison of Project Management features of Simpro and SmartSuite
    Feature
    Simpro
    -
    Ratings
    SmartSuite
    9.1
    18 Ratings
    17% above category average
    Task Management00 Ratings9.218 Ratings
    Resource Management00 Ratings9.117 Ratings
    Gantt Charts00 Ratings9.114 Ratings
    Scheduling00 Ratings9.016 Ratings
    Workflow Automation00 Ratings9.117 Ratings
    Team Collaboration00 Ratings9.218 Ratings
    Support for Agile Methodology00 Ratings9.118 Ratings
    Document Management00 Ratings9.117 Ratings
    Email integration00 Ratings9.117 Ratings
    Mobile Access00 Ratings9.017 Ratings
    Timesheet Tracking00 Ratings9.214 Ratings
    Change request and Case Management00 Ratings9.016 Ratings
    Budget and Expense Management00 Ratings9.215 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Simpro and SmartSuite
    Feature
    Simpro
    -
    Ratings
    SmartSuite
    9.2
    15 Ratings
    18% above category average
    Quotes/estimates00 Ratings9.214 Ratings
    Project & financial reporting00 Ratings9.114 Ratings
    Integration with accounting software00 Ratings9.29 Ratings
    Best Alternatives
    SimproSmartSuite
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    No answers on this topic
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SimproSmartSuite
    Likelihood to Recommend
    8.0
    (7 ratings)
    9.2
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    SimproSmartSuite
    Likelihood to Recommend
    Simpro Software
    Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
    Incentivized
    Read full review
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Pros
    Simpro Software
    • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
    • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
    Incentivized
    Read full review
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Cons
    Simpro Software
    • Ability to create leave forms for the employees (to my best knowledge, this doesn't exist).
    • Ability to color code jobs, quotes by criticality.
    • Assign status to equipment (e.g. "ordered"; "arrived").
    Incentivized
    Read full review
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Likelihood to Renew
    Simpro Software
    No answers on this topic
    SmartSuite
    I have a great expereance
    Read full review
    Usability
    Simpro Software
    As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
    Incentivized
    Read full review
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Support Rating
    Simpro Software
    It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
    Incentivized
    Read full review
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    Implementation Rating
    Simpro Software
    No answers on this topic
    SmartSuite
    That's easy. Just try
    Read full review
    Alternatives Considered
    Simpro Software
    monday.com was easier to set up and you can create boards with loads of subtasks which helps manage a project. Also, the ability to integrate with google was much better as we could link it to the calendar and also store documents that the engineers could see easier onsite. Overall we could make monday.com work better for our business based on how we are set up but simPRO will be great for other businesses with more specific needs.
    Incentivized
    Read full review
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Return on Investment
    Simpro Software
    • Increased team collaboration.
    • Increased inventory awareness.
    • Decreased down time between jobs.
    Incentivized
    Read full review
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    ScreenShots

    Simpro Screenshots

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    SmartSuite Screenshots

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