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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Pricing
    Skype (discontinued)
    Editions & Modules
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    Offerings
    Pricing Offerings
    Skype (discontinued)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Skype (discontinued)
    Considered Both Products
    Discontinued Products
    Chose Skype (discontinued)
    Selected Skype because it was the only platform that was available for such purposes for video conferencing or audio conferencing. Since Microsoft, the tech giant, backed it, it was assured that it would work great in terms of productivity, with utmost security measures for all …
    Incentivized
    Chose Skype (discontinued)
    All of these other products have kept up with advancements in VoIP and communication technology and have expanded their portfolio of grouped services with their applications while Skype has been pretty stagnant
    Incentivized
    Chose Skype (discontinued)
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype.

    Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, …
    Incentivized
    Chose Skype (discontinued)
    Teams is more professional, Calendar integration with Outlook is possible so that is plus point as compared to Skype. Many people use Teams and are comfortable on it so it is good for us. But yes, Skype is the only business communication tool which enables calling on mobile …
    Incentivized
    Chose Skype (discontinued)
    Skype is great for one on one calls and easy catch ups. However, when it comes to talking in a more professional setting and in a group setting, we have gone with other communication services. Skype is great for video conferencing with one other person though and I would …
    Incentivized
    Chose Skype (discontinued)
    As a whole business, we did not go with Skype. But for selected use cases we did. These scenarios were based upon what technology the other parties had access to. They were comfortable using Skype so we adapted to using it. We have used it to connect classes on site and off …
    Incentivized
    Chose Skype (discontinued)
    Skype is a great app for various purposes, such as texting, calling, video chatting, and even holding virtual meetings. Regardless of connection speed, it provides the best quality and user experience. Skype's user base, reliability, and ease of use are unrivaled, and because …
    Incentivized
    Chose Skype (discontinued)
    As WhatsApp Business is not useful as skype because there are certain features which were not as useful as those available on skype. Whatsapp has a file size limit while transferring data, it doesn't have screen sharing which is a big drawback, and cannot be used as a …
    Incentivized
    Chose Skype (discontinued)
    Skype is more user-friendly and has a better-suited option for us, plus its acceptability is unique and very much welcomed all over. Professionals are already adhered to interphase and using for their personal use and no such training costs were involved as in this region its a …
    Incentivized
    Chose Skype (discontinued)
    It’s extremely user-friendly. Truthfully I use multiple different applications that serve similar purposes depending on what our partners are familiar working with. Skype has had pretty dependable connectivity compared to others I’ve used. Also very simple to set up and share …
    Incentivized
    Chose Skype (discontinued)
    They are close but TEAMs had a wider adoption in the general community which led to us leaning on TEAMs a bit more.
    Incentivized
    Chose Skype (discontinued)
    As a business messaging solution, Skype for Business has been replaced by Microsoft Teams which has been a significant upgrade. But the normal Skype hasn't really changed or developed much over the years leading to a steady decline in its customer base as well. A few years back …
    Incentivized
    Chose Skype (discontinued)
    Skype is inexpensive and easy to use, and all of us may access it through the internet. Because of concerns about privacy and security, I value Skype's longevity much. With this system, we can deal with people in distant locations since it is more dependable regularly. The …
    Incentivized
    Chose Skype (discontinued)
    For security and privacy reasons, Skype's existence for the past 15 years is incredibly important to me
    Incentivized
    Chose Skype (discontinued)
    Microsoft Teams is more suitable for teams who share information in Channels. It also allows simple management of tasks and projects through the integrated Kanban Board. Zoom and Webex Meetings are more suitable for holding Webinars. Zoom is easy to use for holding meetings …
    Incentivized
    Chose Skype (discontinued)
    Skype was used literally only cause it was included in the Microsoft Suite and we did not need to pay for another service. However, after using it for some time and constantly running into audio/video issues (especially during client presentations when sharing powerpoint, …
    Incentivized
    Chose Skype (discontinued)
    Skype overall is easier to use than a lot of comparable collaboration tools on the market. It really doesn't require formal training to use, and most users get used to all the features of the platform pretty quick overall. Some other collaboration tools may offer more …
    Incentivized
    Chose Skype (discontinued)
    Lee's functionality than Zoom, more glitches and log in complications than Google, but affordable and familiar for most of our clients and staff, which makes it an easy tool for a nonprofit. In general, we use Zoom and Google more but Skype is still a useful tool.
    Incentivized
    Chose Skype (discontinued)
    Skype works better than Google Hangouts simply because everyone in the organization has a skype address that comes from being an employee here. Not everyone has a google account, so it's hard to meet or use Google tools.
    The university has also worked with Zoom so that we can …
    Incentivized
    Chose Skype (discontinued)
    Skype is more user-friendly than these other products. Skype has a simple, easy-to-understand user interface that even newcomers to audio/video conferencing can understand intuitively. While Skype and Zoom offer similar features, they are loaded down with extras: more buttons …
    Incentivized
    Chose Skype (discontinued)
    Team meetings are easy with Skype. Demo presentations are another thing where it stands out from the rest of its competitors. Reminders are another thing done here. Video conferencing and screen sharing is very much improved through Skype and Skype for Business desktop and …
    Incentivized
    Chose Skype (discontinued)
    When trying to video chat using other apps, and the call is breaking, after switching to Skype, usually the call/video quality is better.
    In comparison to UnerConference, uberconference has web client (no need to install software). Also has conference rooms, where you can log …
    Incentivized
    Chose Skype (discontinued)
    No suggestion
    Incentivized
    Chose Skype (discontinued)
    We have Cisco Jabber, Zoom and Rocket. Chat rolled out across organizations but they all lack the flexibility and attractiveness of Skype when it's coming to day-to-day work and solving business needs, even though they possess some important features and characteristics that …
    Incentivized
    Chose Skype (discontinued)
    I'm not a fan of Zoom. It tries to steer you towards downloading an app even though you can simply log into a meeting via your browser (though it hides the latter functionality as hard as it can). I was an invitee to a reoccurring Zoom meeting and lost the invite link after a …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    85 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    70 Answers
    Features
    Skype (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype (discontinued)
    Feature
    Skype (discontinued)
    6.2
    138 Ratings
    24% below category average
    High quality audio6.5135 Ratings
    High quality video7.2133 Ratings
    Low bandwidth requirements5.5130 Ratings
    Mobile support5.5118 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype (discontinued)
    Feature
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Desktop sharing5.5118 Ratings
    Whiteboards6.860 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype (discontinued)
    Feature
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Calendar integration6.185 Ratings
    Meeting initiation6.3106 Ratings
    Integrates with social media4.465 Ratings
    Record meetings / events7.077 Ratings
    Slideshows6.268 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype (discontinued)
    Feature
    Skype (discontinued)
    5.3
    111 Ratings
    41% below category average
    Live chat5.5110 Ratings
    Audience polling5.364 Ratings
    Q&A5.362 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype (discontinued)
    Feature
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    User authentication8.988 Ratings
    Participant roles & permissions7.183 Ratings
    Confidential attendee list6.260 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype (discontinued)
    Feature
    Skype (discontinued)
    6.5
    4 Ratings
    12% below category average
    Video conferencing5.74 Ratings
    Audio conferencing6.54 Ratings
    Video screen sharing6.14 Ratings
    Instant messaging7.94 Ratings
    Best Alternatives
    Skype (discontinued)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    Skype (discontinued)
    Likelihood to Recommend
    9.3
    (140 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    Usability
    6.0
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    Support Rating
    10.0
    (42 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    Configurability
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    User Testimonials
    Skype (discontinued)
    Likelihood to Recommend
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Usability
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Return on Investment
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    ScreenShots