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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    SumTotal (legacy)

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    The SumTotal Talent Expansion Suite included SumTotal (LMS), and was supported by Skillsoft since the October 2014 acquisition. Acquired by Cornerstone OnDemand in 2022, it is a legacy product, and Cornerstone recommends upgrading to their modern platform.N/A
    Pricing
    SlackSumTotal (legacy)
    Editions & Modules
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    SlackSumTotal (legacy)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.—
    More Pricing Information
    Community Pulse
    SlackSumTotal (legacy)
    Considered Both Products
    Salesforce
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    503 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    426 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    510 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    295 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    330 Answers
    No answers on this topic
    Features
    SlackSumTotal (legacy)
    Project Management
    Comparison of Project Management features of Slack and SumTotal (legacy)
    Feature
    Slack
    7.9
    628 Ratings
    2% above category average
    SumTotal (legacy)
    -
    Ratings
    Task Management7.6430 Ratings00 Ratings
    Gantt Charts6.961 Ratings00 Ratings
    Scheduling7.8363 Ratings00 Ratings
    Workflow Automation8.0396 Ratings00 Ratings
    Mobile Access9.4601 Ratings00 Ratings
    Search8.2608 Ratings00 Ratings
    Visual planning tools7.3275 Ratings00 Ratings
    Communication
    Comparison of Communication features of Slack and SumTotal (legacy)
    Feature
    Slack
    8.7
    636 Ratings
    9% above category average
    SumTotal (legacy)
    -
    Ratings
    Chat9.6635 Ratings00 Ratings
    Notifications8.7632 Ratings00 Ratings
    Discussions9.2620 Ratings00 Ratings
    Surveys8.1413 Ratings00 Ratings
    Internal knowledgebase7.8412 Ratings00 Ratings
    Integrates with GoToMeeting8.9110 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
    Integrates with Outlook8.9120 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Slack and SumTotal (legacy)
    Feature
    Slack
    8.4
    603 Ratings
    4% above category average
    SumTotal (legacy)
    -
    Ratings
    Versioning8.2326 Ratings00 Ratings
    Video files8.2541 Ratings00 Ratings
    Audio files8.4527 Ratings00 Ratings
    Document collaboration7.9429 Ratings00 Ratings
    Access control8.3411 Ratings00 Ratings
    Advanced security features8.3362 Ratings00 Ratings
    Integrates with Google Drive9.0211 Ratings00 Ratings
    Device sync9.0455 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Slack and SumTotal (legacy)
    Feature
    Slack
    -
    Ratings
    SumTotal (legacy)
    8.2
    2 Ratings
    12% above category average
    New hire portal00 Ratings8.02 Ratings
    Manager tracking tools00 Ratings8.52 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Slack and SumTotal (legacy)
    Feature
    Slack
    -
    Ratings
    SumTotal (legacy)
    8.8
    1 Ratings
    18% above category average
    Corporate goal setting00 Ratings9.01 Ratings
    Individual goal setting00 Ratings8.01 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings
    Performance tracking00 Ratings9.01 Ratings
    Performance Management
    Comparison of Performance Management features of Slack and SumTotal (legacy)
    Feature
    Slack
    -
    Ratings
    SumTotal (legacy)
    8.2
    2 Ratings
    18% above category average
    Performance plans00 Ratings8.02 Ratings
    Performance improvement plans00 Ratings7.52 Ratings
    Review status tracking00 Ratings7.92 Ratings
    Review reminders00 Ratings8.52 Ratings
    Multiple review frequency00 Ratings9.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of Slack and SumTotal (legacy)
    Feature
    Slack
    -
    Ratings
    SumTotal (legacy)
    7.0
    1 Ratings
    3% above category average
    Create succession plans/pools00 Ratings8.01 Ratings
    Candidate search00 Ratings7.01 Ratings
    Candidate development00 Ratings6.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Slack and SumTotal (legacy)
    Feature
    Slack
    -
    Ratings
    SumTotal (legacy)
    7.8
    2 Ratings
    9% above category average
    Job Requisition Management00 Ratings8.02 Ratings
    Company Website Posting00 Ratings7.52 Ratings
    Publish to Social Media00 Ratings7.92 Ratings
    Job Search Site Posting00 Ratings8.52 Ratings
    Duplicate Candidate Prevention00 Ratings6.52 Ratings
    Applicant Tracking00 Ratings8.02 Ratings
    Notifications and Alerts00 Ratings8.52 Ratings
    Learning Management
    Comparison of Learning Management features of Slack and SumTotal (legacy)
    Feature
    Slack
    -
    Ratings
    SumTotal (legacy)
    6.5
    1 Ratings
    8% below category average
    Course authoring00 Ratings9.01 Ratings
    Course catalog or library00 Ratings4.01 Ratings
    Player/Portal00 Ratings10.01 Ratings
    Progress tracking & certifications00 Ratings6.01 Ratings
    Assignments00 Ratings6.01 Ratings
    Compliance management00 Ratings8.01 Ratings
    Learning administration00 Ratings4.01 Ratings
    Learning reporting & analytics00 Ratings5.01 Ratings
    Best Alternatives
    SlackSumTotal (legacy)
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    ClearCo
    Score7.9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cornerstone Galaxy
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SlackSumTotal (legacy)
    Likelihood to Recommend
    9.1
    (639 ratings)
    7.5
    (9 ratings)
    Likelihood to Renew
    10.0
    (25 ratings)
    6.0
    (5 ratings)
    Usability
    9.0
    (255 ratings)
    2.0
    (2 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (68 ratings)
    3.0
    (2 ratings)
    Implementation Rating
    8.9
    (5 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.7
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SlackSumTotal (legacy)
    Likelihood to Recommend
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Discontinued Products
    Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Discontinued Products
    • Assign complete learning plans to users so they don't have to spend time searching for courses.
    • Export learner's transcripts so managers can easily see their employee's progress.
    • Embed Social Media feeds that are relevant to their business.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Discontinued Products
    • Reporting
    • Mass importing of manual checks to be issued in California
    • Ability to fund pay cards immediately
    • Perform gross-up calculations within the payroll system automatically
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Discontinued Products
    I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
    Incentivized
    Read full review
    Usability
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Discontinued Products
    I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Discontinued Products
    We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Discontinued Products
    When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    Discontinued Products
    • Clean front-end user interface for easier course catalog management.
    • Reporting has been more difficult than previous LMS.
    • Audience building has more variables making it more difficult to manage.
    • Slower overall client turnaround due to admin side interface.
    Incentivized
    Read full review
    ScreenShots

    SumTotal (legacy) Screenshots

    Screenshot of SumTotal Learning Management: Deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of workScreenshot of SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees.Screenshot of SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. Align the goals and performance of your entire workforce with those of the broader organization for better business outcomes.Screenshot of SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to better understand your workforce now and better plan for your future with our intuitive succession planning tools.Screenshot of SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility.Screenshot of SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance culture that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace.