Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
SlackThomson Reuters HighQ
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
SlackHighQ
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
SlackThomson Reuters HighQ
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SlackThomson Reuters HighQ
Project Management
Comparison of Project Management features of Product A and Product B
Slack
7.8
395 Ratings
0% below category average
Thomson Reuters HighQ
8.2
2 Ratings
5% above category average
Task Management7.7249 Ratings8.01 Ratings
Gantt Charts7.061 Ratings00 Ratings
Scheduling7.8207 Ratings8.01 Ratings
Workflow Automation7.8224 Ratings9.01 Ratings
Mobile Access9.2382 Ratings9.32 Ratings
Search8.2380 Ratings9.62 Ratings
Visual planning tools7.2150 Ratings5.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Slack
8.6
405 Ratings
7% above category average
Thomson Reuters HighQ
8.6
2 Ratings
7% above category average
Chat9.6405 Ratings9.01 Ratings
Notifications8.9401 Ratings9.02 Ratings
Discussions9.2392 Ratings9.01 Ratings
Surveys8.2245 Ratings6.01 Ratings
Internal knowledgebase7.7245 Ratings10.01 Ratings
Integrates with GoToMeeting8.5111 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.5184 Ratings00 Ratings
Integrates with Outlook8.3122 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Slack
8.4
379 Ratings
3% above category average
Thomson Reuters HighQ
9.4
2 Ratings
15% above category average
Versioning8.0181 Ratings10.01 Ratings
Video files8.5335 Ratings9.01 Ratings
Audio files8.5330 Ratings9.01 Ratings
Document collaboration8.1266 Ratings9.22 Ratings
Access control8.2245 Ratings9.22 Ratings
Advanced security features8.1210 Ratings10.02 Ratings
Integrates with Google Drive8.8213 Ratings00 Ratings
Device sync9.1269 Ratings00 Ratings
Best Alternatives
SlackThomson Reuters HighQ
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SlackThomson Reuters HighQ
Likelihood to Recommend
9.3
(405 ratings)
9.2
(2 ratings)
Likelihood to Renew
9.4
(20 ratings)
-
(0 ratings)
Usability
9.9
(29 ratings)
-
(0 ratings)
Support Rating
1.0
(65 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
SlackThomson Reuters HighQ
Likelihood to Recommend
Salesforce
I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
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Thomson Reuters
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
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Pros
Salesforce
  • Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
  • Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
  • Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
  • SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
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Thomson Reuters
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Read full review
Cons
Salesforce
  • The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
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Thomson Reuters
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
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Likelihood to Renew
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
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Thomson Reuters
No answers on this topic
Usability
Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
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Thomson Reuters
No answers on this topic
Support Rating
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Thomson Reuters
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Implementation Rating
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Thomson Reuters
No answers on this topic
Alternatives Considered
Salesforce
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated
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Thomson Reuters
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
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Return on Investment
Salesforce
  • We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
  • Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes
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Thomson Reuters
  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
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ScreenShots