Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The…
$8.75
per month per user
HighQ
Score 6.0 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.
N/A
Pricing
Slack
Thomson Reuters HighQ
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Slack
HighQ
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
*Per active user, per month, when paying once a year.
Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
I always advocate for teams to have some kind of connection place like Slack. It reduces the number of email threads we have going, which is nice because things are constantly getting lost. Searchability for threads makes this even better. There is a certain level of casualness to it that makes email better in some scenarios. Plus, with so many notifications, it can be easy to lose track of a project or conversation if you aren't constantly using it. But I love the ability to use it for quick, less important conversations. Fast feedback, quick questions, and team connection thrive on Slack.
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Great simple interface. The use of emojis is high to express gratitude or confirm receipt of a message, without requiring every person to add additional messages.
You can start a side conversation in a group message to silo some conversation and not have those messages clutter up the main page.
It's reliable and easy to use. simple interface. You can also live chat with someone and share your screen, which is heavily used by our team.
Wish I could organize my "save for later" items into folders. It would be nice to store all of the golden nuggets of information I learn. Even better if we could export it out into a word doc to turn into a real article or resource!
Use AI to help us find themes around topics and prepare a summary every week/end of day/month so that the entire team can absorb all conversations into one clean space
It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
I have given this rating as I have extensively used Slack for more than a year and I have found most of the features useful along with Slack apps, which helps to integrate with many apps which I use in day-to-day life and also It automatically opens a small popup in the chat whenever the links related to that apps are used
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Slack has just been the best communications tool for our team. Slack integrations are the best, the fact that its multi-device functional and has great features like file sharing at a fast speed, screen sharing, quick and easy to use. I do not think we would ever consider and alternative product in the near future.
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
