Slack vs HighQ

• Flexibility around notifications. Being part of a 1200+ employee company & a member of multiple channels & groups in Slack, it's fantastic being able to control that notifications I WANT to receive (and which I'd like to "mute," another helpful function).
• The ability to create separate "channels" & groups. This has been key in making sure communication is organized & categorized in a way that makes sense. For example, we have separate channels for announcements, tech-related troubleshooting, different departments, etc.
• Ease of use & just plain fun. With emojis, "reactions," and gifs built in, communicating can be quite fun :)

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• Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
• Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
• Reliability. The product is cloud-based and rarely, if ever, unavailable.

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• While their focus on continuous product improvement is admirable, the pace of change sometimes introduces bugs to existing features.
• Some workspace administrative options require logging in to the workspace website -- it would be great to be able to manage all configuration directly from the desktop app.
• Allow me to be petty for a moment: Why can't we have bigger emojis?

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• It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.

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• I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
• Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
• We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.

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• Permits fairly simple administration by a single person for hundreds of Extranets
• One shop stopping for reliable, secure document sharing and signing with external parties
• Simple enough to use that internal and external users do not need training to take advantage of the product.

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