Slack vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Zoho Mail
Score 9.4 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
SlackZoho Mail
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
SlackZoho Mail
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
SlackZoho Mail
Considered Both Products
Slack
Chose Slack
Slack has a much easier, simple interface and is easy to access, log into (using SSO) on multiple devices enabling work from anywhere. Simple and Secure!
Zoho Mail
Chose Zoho Mail
Zoho Mail is more professional. Good control features. Works smoothly. Great value. Highly recommended.
Features
SlackZoho Mail
Project Management
Comparison of Project Management features of Product A and Product B
Slack
8.0
625 Ratings
3% above category average
Zoho Mail
-
Ratings
Task Management7.8428 Ratings00 Ratings
Gantt Charts6.961 Ratings00 Ratings
Scheduling7.8361 Ratings00 Ratings
Workflow Automation8.1394 Ratings00 Ratings
Mobile Access9.4598 Ratings00 Ratings
Search8.3605 Ratings00 Ratings
Visual planning tools7.4273 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Slack
8.8
633 Ratings
10% above category average
Zoho Mail
-
Ratings
Chat9.6632 Ratings00 Ratings
Notifications8.9629 Ratings00 Ratings
Discussions9.3617 Ratings00 Ratings
Surveys8.2410 Ratings00 Ratings
Internal knowledgebase7.8409 Ratings00 Ratings
Integrates with GoToMeeting8.9110 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
Integrates with Outlook8.9120 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Slack
8.5
600 Ratings
6% above category average
Zoho Mail
-
Ratings
Versioning8.2324 Ratings00 Ratings
Video files8.3538 Ratings00 Ratings
Audio files8.5525 Ratings00 Ratings
Document collaboration8.0426 Ratings00 Ratings
Access control8.3409 Ratings00 Ratings
Advanced security features8.3360 Ratings00 Ratings
Integrates with Google Drive9.0211 Ratings00 Ratings
Device sync9.0452 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Slack
-
Ratings
Zoho Mail
8.1
6 Ratings
3% below category average
Anti-malware00 Ratings9.06 Ratings
Customizability00 Ratings8.06 Ratings
Data Loss Protection00 Ratings9.05 Ratings
Threat Detection00 Ratings7.05 Ratings
Sandboxing00 Ratings6.53 Ratings
End-to-End Encryption00 Ratings8.35 Ratings
Management Tools00 Ratings9.06 Ratings
Best Alternatives
SlackZoho Mail
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Avanan
Avanan
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SlackZoho Mail
Likelihood to Recommend
9.2
(631 ratings)
9.0
(6 ratings)
Likelihood to Renew
10.0
(25 ratings)
-
(0 ratings)
Usability
9.0
(248 ratings)
10.0
(1 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.9
(68 ratings)
9.0
(1 ratings)
Implementation Rating
8.8
(5 ratings)
-
(0 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.9
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
SlackZoho Mail
Likelihood to Recommend
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Zoho
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Read full review
Pros
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Zoho
  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
Read full review
Cons
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Zoho
  • It does allow for notifications for various things, but I am not sure where to turn them all off
  • It only counts to 9 the unread email alert, then says 9+
  • Overall I don't think there is much they need to work on.
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Likelihood to Renew
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
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Zoho
No answers on this topic
Usability
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
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Zoho
It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
Read full review
Reliability and Availability
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Zoho
No answers on this topic
Performance
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Zoho
No answers on this topic
Support Rating
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Implementation Rating
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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Zoho
No answers on this topic
Alternatives Considered
Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
Read full review
Zoho
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
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Zoho
  • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
  • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
  • Allows you to manage and store internal and external communications
Read full review
ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat