TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlertSite

    Score8 out of 10
    N/AAlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A

    BitBar

    Score6.3 out of 10
    N/ABitBar allows users to test applications across the latest and most popular real browsers and devices. Users can scale testing by increasing test coverage and decreasing test execution time by running automated tests in parallel across browsers and devices. BitBar integrates with the user's current tech stack or CI/CD pipeline. Key Features: * BitBar offers one cloud for all testing platforms whether it be web, native, or hybrid applications. * Test an application across real…

    $39

    per month

    Pricing
    AlertSiteBitBar
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlertSiteBitBar
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Enterprise packages are available for larger teams and customers.
    More Pricing Information
    Community Pulse
    AlertSiteBitBar
    Considered Both Products
    SmartBear
    No answer on this topic
    SmartBear
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    AlertSiteBitBar
    Small Businesses
    SolarWinds Pingdom
    Score8 out of 10
    TestMu AI (Formerly LambdaTest)
    Score8.9 out of 10
    Medium-sized Companies
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    TestMu AI (Formerly LambdaTest)
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    TestMu AI (Formerly LambdaTest)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlertSiteBitBar
    Likelihood to Recommend
    8.0
    (4 ratings)
    8.2
    (6 ratings)
    Likelihood to Renew
    3.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AlertSiteBitBar
    Likelihood to Recommend
    SmartBear
    AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
    Incentivized
    Read full review
    SmartBear
    CrossBrowserTesting is a great tool to use when you have a new page or new content that you want to test on an array of devices/browsers. In the diverse online world nowadays, it is nearly impossible to ensure optimization for every case. CBT allows you to get closer to that goal.
    Incentivized
    Read full review
    Pros
    SmartBear
    • The Deja-Click Recorder is an excellent tool.
    • Good UI that translates to large NOC screens well.
    • Easy Alerting and Reporting.
    Incentivized
    Read full review
    SmartBear
    • Allows me to test on our development server with ease which is behind a firewall.
    • Using automation for my tests.
    • Screenshots of the problems on each page.
    • Ability to jump between screen sizes quickly.
    Incentivized
    Read full review
    Cons
    SmartBear
    • Tool is complicated for Alert creation
    • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
    • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
    Incentivized
    Read full review
    SmartBear
    • Test case support is somewhat limited in customization ability.
    • Not a unique problem to them (or their 'fault'), but content behind VPN or intranet cannot be scanned.
    • Pricing with tier level and features can sometimes be confusing (ie. what is and what is not included).
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    Reviewing other cost saving options
    Incentivized
    Read full review
    SmartBear
    No answers on this topic
    Usability
    SmartBear
    Pretty good product only issue was cost
    Incentivized
    Read full review
    SmartBear
    No answers on this topic
    Support Rating
    SmartBear
    I've been unable to contact support after several attempts.
    Incentivized
    Read full review
    SmartBear
    No answers on this topic
    Alternatives Considered
    SmartBear
    We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
    Incentivized
    Read full review
    SmartBear
    Selenium: 1. Selenium is Open source tool 2. Needs proper framework development and integration with multiple 3rd party tools 3. Not much secure 4. Needs scripting knowledge for people working on it 5. takes time and effort CrossBrowser Testing: 1. Licensed , so secure 2. Less time , less effort 3. Quick results 4. No scripting language knowledge needed 5. More coverage 6. Without any framework creation also we can test on multiple devices/browsers
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
    • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
    Incentivized
    Read full review
    SmartBear
    • By using CrossBrowserTesting we are saving many hours a week in manual work hours.
    • Our automated Selenium tests run in a fraction of the time it takes to manually test our components, so we can spend more time building great user experiences and less time triaging bugs.
    Read full review
    ScreenShots