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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Synoptix

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Synoptic provides ERP financial reporting tools and analysis. This solution is designed to deliver real-time data. The vendor’s value proposition is that their solution empowers users to create financial and operational reports with spreadsheet ease of use.N/A
    Pricing
    SmartsheetSynoptix
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartsheetSynoptix
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    SmartsheetSynoptix
    Considered Both Products
    Smartsheet
    No answer on this topic
    Synoptix
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    SmartsheetSynoptix
    Project Management
    Comparison of Project Management features of Smartsheet and Synoptix
    Feature
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Synoptix
    -
    Ratings
    Task Management9.8126 Ratings00 Ratings
    Resource Management10.0108 Ratings00 Ratings
    Gantt Charts9.0109 Ratings00 Ratings
    Scheduling9.8111 Ratings00 Ratings
    Workflow Automation9.2100 Ratings00 Ratings
    Team Collaboration10.0122 Ratings00 Ratings
    Support for Agile Methodology8.981 Ratings00 Ratings
    Support for Waterfall Methodology9.079 Ratings00 Ratings
    Document Management9.2101 Ratings00 Ratings
    Email integration9.0100 Ratings00 Ratings
    Mobile Access8.096 Ratings00 Ratings
    Timesheet Tracking9.762 Ratings00 Ratings
    Change request and Case Management8.169 Ratings00 Ratings
    Budget and Expense Management8.075 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet and Synoptix
    Feature
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Synoptix
    -
    Ratings
    Quotes/estimates8.144 Ratings00 Ratings
    Invoicing7.537 Ratings00 Ratings
    Project & financial reporting8.760 Ratings00 Ratings
    Integration with accounting software7.332 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    6.0
    5 Ratings
    23% below category average
    Pixel Perfect reports00 Ratings5.73 Ratings
    Customizable dashboards00 Ratings5.85 Ratings
    Report Formatting Templates00 Ratings6.44 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    7.4
    7 Ratings
    5% below category average
    Drill-down analysis00 Ratings7.37 Ratings
    Formatting capabilities00 Ratings7.07 Ratings
    Integration with R or other statistical packages00 Ratings7.03 Ratings
    Report sharing and collaboration00 Ratings8.24 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    7.7
    5 Ratings
    3% below category average
    Publish to Web00 Ratings7.64 Ratings
    Publish to PDF00 Ratings8.45 Ratings
    Report Versioning00 Ratings7.63 Ratings
    Report Delivery Scheduling00 Ratings7.34 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    6.9
    3 Ratings
    6% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.33 Ratings
    Location Analytics / Geographic Visualization00 Ratings6.82 Ratings
    Predictive Analytics00 Ratings6.82 Ratings
    Pattern Recognition and Data Mining00 Ratings6.82 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    7.6
    6 Ratings
    10% below category average
    Multi-User Support (named login)00 Ratings7.36 Ratings
    Role-Based Security Model00 Ratings8.05 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.85 Ratings
    Report-Level Access Control00 Ratings7.35 Ratings
    Single Sign-On (SSO)00 Ratings7.86 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    6.7
    4 Ratings
    9% below category average
    Responsive Design for Web Access00 Ratings6.74 Ratings
    Mobile Application00 Ratings6.82 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.73 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    6.6
    8 Ratings
    20% below category average
    Long-term financial planning00 Ratings6.06 Ratings
    Financial budgeting00 Ratings6.57 Ratings
    Forecasting00 Ratings6.64 Ratings
    Scenario modeling00 Ratings5.94 Ratings
    Management reporting00 Ratings7.88 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    7.6
    7 Ratings
    2% below category average
    Financial data consolidation00 Ratings8.26 Ratings
    Journal entries and reports00 Ratings7.03 Ratings
    Multi-currency management00 Ratings7.14 Ratings
    Intercompany Eliminations00 Ratings6.82 Ratings
    Minority Ownership00 Ratings9.12 Ratings
    Local and consolidated reporting00 Ratings7.55 Ratings
    Detailed Audit Trails00 Ratings7.46 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    7.2
    8 Ratings
    12% below category average
    Financial Statement Reporting00 Ratings7.28 Ratings
    Management Reporting00 Ratings7.78 Ratings
    Excel-based Reporting00 Ratings8.07 Ratings
    Automated board and financial reporting00 Ratings7.37 Ratings
    XBRL support for regulatory filing00 Ratings5.73 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    6.5
    6 Ratings
    15% below category average
    Personalized dashboards00 Ratings6.46 Ratings
    Color-coded scorecards00 Ratings5.94 Ratings
    KPIs00 Ratings6.73 Ratings
    Cost and profitability analysis00 Ratings6.73 Ratings
    Key Performance Indicator setting00 Ratings6.73 Ratings
    Benchmarking with external data00 Ratings6.73 Ratings
    Integration
    Comparison of Integration features of Smartsheet and Synoptix
    Feature
    Smartsheet
    -
    Ratings
    Synoptix
    7.4
    6 Ratings
    9% below category average
    Flat file integration00 Ratings7.33 Ratings
    Excel data integration00 Ratings8.05 Ratings
    Direct links to 3rd-party data sources00 Ratings6.96 Ratings
    Best Alternatives
    SmartsheetSynoptix
    Small Businesses
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    IBM Planning Analytics
    Score8.5 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartsheetSynoptix
    Likelihood to Recommend
    9.3
    (146 ratings)
    7.5
    (18 ratings)
    Likelihood to Renew
    9.0
    (24 ratings)
    9.1
    (2 ratings)
    Usability
    9.2
    (17 ratings)
    7.2
    (7 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (45 ratings)
    9.1
    (2 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    9.1
    (1 ratings)
    User Testimonials
    SmartsheetSynoptix
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    Synoptix
    Synoptix has been great for us to allow end users access to the data and information they need to make informed decisions without letting them have full access to all ERP functions. It has also been very easy to create custom reports that meet our needs. It is also nimble enough to create quick reports that are needed with a small turnaround
    Incentivized
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    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    Synoptix
    • Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
    • The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
    • Easily maintained and monitored with simple upgrade installations and end point installation.
    • Great knowledge base for review and trouble-shooting.
    • Highly knowledgeable and easy to work with staff.
    Incentivized
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    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    Synoptix
    • It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install.
    • The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates.
    • The interface is a bit archaic. It looks more like a program from 20 years ago than one used today.
    Incentivized
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    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    Synoptix
    There is no question that we will continue to use this product for as long as it's available
    Incentivized
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    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    Synoptix
    It didn't take long to learn how it works and has always been easy to navigate and accomplish all that we have needed. Whenever there have been any issues Synopotix has been great to address them in a timely manner and have always been able to resolve the issues we have had
    Incentivized
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    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Synoptix
    Support does not know much about software solutions. As an example, I have struggled for weeks just to set up LDAP that should be fairly simple.
    Incentivized
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    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Synoptix
    Good guidance of what steps will halppen.
    Read full review
    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Synoptix
    Synoptix is more oriented to users as their own developers. You do not need to understand any sort of coding or languages. If you are working in financials you just need to know your trial balance. The menus and programing are so user friendly the programming is "kinda obvious"
    Incentivized
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    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
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    Synoptix
    • As a reporting tool it has allowed us to make fact based decisions. We have a significant annual cost with relation to our legacy system and Synoptix provides us with the best tool to mine the data that resides in our legacy system.
    Incentivized
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