Smartsheet vs. Zenhub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Zenhub
Score 7.5 out of 10
N/A
ZenHub is a project management solution that runs native within GitHub with collaboration boards, file sharing, and pipeline selection.
$8.33
per month per user
Pricing
SmartsheetZenhub
Editions & Modules
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Free
$0
Growth
$8.33
per month per user
Growth
$8.33
per month per user
Enterprise
Contact us
Enterprise
Contact us
Offerings
Pricing Offerings
SmartsheetZenhub
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.The listed prices are per user, per month when billed annually.
More Pricing Information
Community Pulse
SmartsheetZenhub
Considered Both Products
Smartsheet
Chose Smartsheet
Price and ease of collaboration was the deciding factor and since we made this decision quite awhile ago, Microsoft Project's collaboration features were not there yet, making Smartsheet the clear winner. Many of our Project Manager were comfortable working with Microsoft …
Zenhub

No answer on this topic

Features
SmartsheetZenhub
Project Management
Comparison of Project Management features of Product A and Product B
Smartsheet
9.1
129 Ratings
16% above category average
Zenhub
7.1
10 Ratings
9% below category average
Task Management9.8126 Ratings8.010 Ratings
Resource Management9.9108 Ratings7.34 Ratings
Gantt Charts9.0109 Ratings5.34 Ratings
Scheduling9.8111 Ratings9.13 Ratings
Workflow Automation9.1100 Ratings5.37 Ratings
Team Collaboration10.0122 Ratings7.010 Ratings
Support for Agile Methodology8.781 Ratings8.010 Ratings
Support for Waterfall Methodology9.079 Ratings1.01 Ratings
Document Management9.2101 Ratings5.43 Ratings
Email integration9.1100 Ratings8.33 Ratings
Mobile Access8.096 Ratings7.93 Ratings
Timesheet Tracking9.762 Ratings10.01 Ratings
Change request and Case Management8.169 Ratings9.72 Ratings
Budget and Expense Management8.175 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Smartsheet
8.1
66 Ratings
5% above category average
Zenhub
9.0
1 Ratings
15% above category average
Quotes/estimates8.144 Ratings10.01 Ratings
Invoicing7.737 Ratings00 Ratings
Project & financial reporting8.760 Ratings8.01 Ratings
Integration with accounting software7.732 Ratings00 Ratings
Best Alternatives
SmartsheetZenhub
Small Businesses
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Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.5 out of 10
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Score 8.5 out of 10
Enterprises
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Score 8.5 out of 10
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Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartsheetZenhub
Likelihood to Recommend
9.4
(146 ratings)
7.5
(10 ratings)
Likelihood to Renew
9.0
(24 ratings)
-
(0 ratings)
Usability
9.2
(17 ratings)
7.0
(4 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(45 ratings)
8.3
(2 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
-
(0 ratings)
User Testimonials
SmartsheetZenhub
Likelihood to Recommend
Smartsheet
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
Read full review
Zenhub
If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
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Pros
Smartsheet
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
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Zenhub
  • ZenHub has a lot of basic functionality, so that limits the complexity of the application
  • The ability to provide user defined labels and customize pipelines provides flexibility
  • The integration with GitHub provides a seamless process
Read full review
Cons
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Zenhub
  • Additional communication/collaboration inside the platform would be helpful
  • Integration with additional systems like Slack would be a plus
  • sometimes web pages load slowly, but for the most part things are alright
Read full review
Likelihood to Renew
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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Zenhub
No answers on this topic
Usability
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Zenhub
Once it's up and running it's easy to use. It needs a little consideration to get set up perfectly for your own needs, but that is the same for any feature-rich software.
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Support Rating
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Zenhub
Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.
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Implementation Rating
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Zenhub
No answers on this topic
Alternatives Considered
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Zenhub
I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.
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Return on Investment
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
Read full review
Zenhub
  • No official review done.
  • Saves developer time knowing what needs to be done next.
  • Saves leadership time to easily plan sprints and review work done.
Read full review
ScreenShots

Zenhub Screenshots

Screenshot of Zenhub boards are similar to Kanban boards but more powerful as it's powered by data and objects from GitHub. You can also add multiple repos and automate issues across multiple boards.Screenshot of Get real-time updates on a teams performance with Zenhub reportsScreenshot of See and share work in flight with Zenhub roadmapsScreenshot of Automate hand offs between teams with workflow automationScreenshot of Get a snapshot of a team's productivity from Zenhub boardScreenshot of Request, provide and review story point estimates right on the issue. Reduce time spent in meetings by allowing team members to estimate on their own time right in Zenhub