SmartSuite vs. Zoho Creator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 10.0 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Zoho Creator
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.
$12
per month per user
Pricing
SmartSuiteZoho Creator
Editions & Modules
No answers on this topic
Standard
$12
per month per user
Professional
$30
per month per user
Enterprise
$37
per month per user
Offerings
Pricing Offerings
SmartSuiteZoho Creator
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAdd-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license fees
More Pricing Information
Community Pulse
SmartSuiteZoho Creator
Features
SmartSuiteZoho Creator
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
9.1
18 Ratings
16% above category average
Zoho Creator
-
Ratings
Task Management9.218 Ratings00 Ratings
Resource Management9.117 Ratings00 Ratings
Gantt Charts9.114 Ratings00 Ratings
Scheduling9.016 Ratings00 Ratings
Workflow Automation9.117 Ratings00 Ratings
Team Collaboration9.218 Ratings00 Ratings
Support for Agile Methodology9.118 Ratings00 Ratings
Document Management9.117 Ratings00 Ratings
Email integration9.117 Ratings00 Ratings
Mobile Access9.017 Ratings00 Ratings
Timesheet Tracking9.214 Ratings00 Ratings
Change request and Case Management9.016 Ratings00 Ratings
Budget and Expense Management9.215 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
9.2
15 Ratings
18% above category average
Zoho Creator
-
Ratings
Quotes/estimates9.214 Ratings00 Ratings
Project & financial reporting9.114 Ratings00 Ratings
Integration with accounting software9.29 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
SmartSuite
-
Ratings
Zoho Creator
7.9
18 Ratings
6% below category average
Visual Modeling00 Ratings7.717 Ratings
Drag-and-drop Interfaces00 Ratings8.917 Ratings
Platform Security00 Ratings8.018 Ratings
Platform User Management00 Ratings7.918 Ratings
Reusability00 Ratings7.018 Ratings
Platform Scalability00 Ratings7.918 Ratings
Best Alternatives
SmartSuiteZoho Creator
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Medium-sized Companies
InEight
InEight
Score 8.5 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
InEight
InEight
Score 8.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSuiteZoho Creator
Likelihood to Recommend
9.2
(18 ratings)
8.9
(24 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(2 ratings)
Usability
9.1
(1 ratings)
8.0
(18 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.1
(1 ratings)
9.8
(4 ratings)
Implementation Rating
9.1
(1 ratings)
8.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
SmartSuiteZoho Creator
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Zoho
If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
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Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
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Zoho
  • Accountability for each employee work which is very vital for any organization
  • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
  • Data tracking in live was made possible
  • Using proper Manpower for the work they are apt.
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Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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Zoho
  • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
  • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
  • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
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Likelihood to Renew
SmartSuite
I have a great expereance
Read full review
Zoho
Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
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Usability
SmartSuite
The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
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Zoho
Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
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Reliability and Availability
SmartSuite
No answers on this topic
Zoho
In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
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Performance
SmartSuite
No answers on this topic
Zoho
We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
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Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
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Zoho
I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
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Implementation Rating
SmartSuite
That's easy. Just try
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Zoho
Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
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Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Zoho
Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.
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Scalability
SmartSuite
No answers on this topic
Zoho
Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
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Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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Zoho
  • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
  • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
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ScreenShots

SmartSuite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zoho Creator Screenshots

Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview