TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SnapSurveys

    Score7.8 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    zeroheight

    Score8 out of 10
    N/Azeroheight helps teams create, manage and maintain their design systems. Using zeroheight, designers, engineers, and product teams can collaborate and build design systems that can be easily shared across teams.

    $49

    month

    Pricing
    SnapSurveyszeroheight
    Editions & Modules
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    Starter
    $49
    month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    SnapSurveyszeroheight
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    SnapSurveyszeroheight
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SnapSurveys and zeroheight
    Feature
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    zeroheight
    -
    Ratings
    Survey templates8.02 Ratings00 Ratings
    Themes8.02 Ratings00 Ratings
    Custom logo/branding8.02 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of SnapSurveys and zeroheight
    Feature
    SnapSurveys
    8.0
    2 Ratings
    6% below category average
    zeroheight
    -
    Ratings
    Changes to live survey8.02 Ratings00 Ratings
    Question design help8.02 Ratings00 Ratings
    Multiple question types8.02 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of SnapSurveys and zeroheight
    Feature
    SnapSurveys
    8.0
    2 Ratings
    4% below category average
    zeroheight
    -
    Ratings
    Survey logic flexibility8.02 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SnapSurveys and zeroheight
    Feature
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    zeroheight
    -
    Ratings
    Response tracking8.02 Ratings00 Ratings
    Data export8.02 Ratings00 Ratings
    Standard reports8.02 Ratings00 Ratings
    Custom reports8.02 Ratings00 Ratings
    Analytics8.02 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SnapSurveys and zeroheight
    Feature
    SnapSurveys
    8.0
    2 Ratings
    8% below category average
    zeroheight
    -
    Ratings
    Access controls8.02 Ratings00 Ratings
    Compliance8.02 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SnapSurveys and zeroheight
    Feature
    SnapSurveys
    8.0
    1 Ratings
    1% below category average
    zeroheight
    -
    Ratings
    Vendor-offered crowdsourcing8.01 Ratings00 Ratings
    Respondent restrictions8.01 Ratings00 Ratings
    Best Alternatives
    SnapSurveyszeroheight
    Small Businesses
    Jotform
    Score8.5 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SnapSurveyszeroheight
    Likelihood to Recommend
    8.0
    (8 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.3
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SnapSurveyszeroheight
    Likelihood to Recommend
    Snap Surveys
    I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
    Read full review
    zeroheight
    For creating and maintaining a component library, it is a fantastic tool that creates an interface between Developers, UX Engineers and Designers. It is easy to get both general information about a component, but also incredibly detailed information when looking at the component on a pixel-level, where information on paddings, margins, colors, fonts etc. can be easily accessed.
    Incentivized
    Read full review
    Pros
    Snap Surveys
    • The training helped me to customize surveys for the different departments that the office of IR served.
    • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
    • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
    • Snaps customer service reps were always willing to help.
    Incentivized
    Read full review
    zeroheight
    • showcasing components and other topics
    • ease of seeing detailed information on components (colors, paddings, sizes etc.)
    • ease of finding information
    • possibility of going to previous versions of the design guideline
    Incentivized
    Read full review
    Cons
    Snap Surveys
    • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
    Read full review
    zeroheight
    • when opening a component image (which opens a new page where the detailed information like paddings and colors are shown), the zoom can only be done by buttons, I'd prefer to be able to use my mouse scroll and for vertical / horizontal scrolling to do ctrl+scroll or ctrl+shift+scroll or something like that
    Incentivized
    Read full review
    Likelihood to Renew
    Snap Surveys
    The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
    Read full review
    zeroheight
    No answers on this topic
    Usability
    Snap Surveys
    I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
    Incentivized
    Read full review
    zeroheight
    No answers on this topic
    Alternatives Considered
    Snap Surveys
    It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
    Incentivized
    Read full review
    zeroheight
    I have used and still use Sketch and Zeplin too, but they serve other purposes for us. Sketch is used to design the components themselves and they are then exported to Zeroheight where they are showcased and enriched with textual information. Zeplin is used to design application pages, and again the components are exported to Zeplin from Sketch. But Zeroheight is mainly used for the development of the components themselves as well as a documentation for our design guideline in general. It is also used by us for design tokens and patterns, as well as other information on the design guideline, so if someone wants to understand the "why" of a design decision, the explanation can be usually found in Zeroheight too.
    Incentivized
    Read full review
    Return on Investment
    Snap Surveys
    • Using a professional survey package enhances my reputation as a research professional.
    • I have been able to use the software's functionality to exceed my clients expectations.
    Read full review
    zeroheight
    • increased quality, as less misunderstandings or communication problems occur
    • increased speed of development, as it is a single source of truth for us. The developer can rely on the information in Zeroheight being correct so that he doesn't have to iterate his code again and again.
    Incentivized
    Read full review
    ScreenShots