Social Data Intelligence SM2 vs. Sprout Social
Social Data Intelligence SM2 vs. Sprout Social
Product | Rating | Most Used By | Product Summary | Starting Price |
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Social Data Intelligence SM2 | N/A | Social Data Intelligence is based on technology acquired with SM2, following its acquisition of Alterian in 2011. Alterian, in turn, had acquired the product from Techrigy in 2009. After SDL acquired Alterian, they divested Social Data Intelligence and SM2 in 2017. Social Data Intelligence (formerly SM2) was a listening platform that competed directly with Radian6 and Sysomos. It is used by both enterprises and PR/marketing agencies. | $400 per month | |
Sprout Social | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Social Data Intelligence SM2 | Sprout Social | |
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Social Data Intelligence SM2 | Sprout Social | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Publer Score 9.7 out of 10 |
Medium-sized Companies | Mention Score 9.4 out of 10 | Social Suite by Reputation.com Score 9.3 out of 10 |
Enterprises | Social Suite by Reputation.com Score 9.3 out of 10 | Social Suite by Reputation.com Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Social Data Intelligence SM2 | Sprout Social | |
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Likelihood to Recommend | - (0 ratings) | 7.6 (115 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (62 ratings) |
Usability | - (0 ratings) | 7.1 (42 ratings) |
Availability | - (0 ratings) | 7.7 (8 ratings) |
Performance | - (0 ratings) | 8.0 (7 ratings) |
Support Rating | - (0 ratings) | 5.2 (37 ratings) |
Online Training | - (0 ratings) | 7.3 (3 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (11 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
Social Data Intelligence SM2 | Sprout Social | |
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Likelihood to Recommend | Social Data Intelligence No answers on this topic | Sprout Social |
Pros | Social Data Intelligence No answers on this topic | Sprout Social |
Cons | Social Data Intelligence No answers on this topic | Sprout Social |
Likelihood to Renew | Social Data Intelligence No answers on this topic | Sprout Social |
Usability | Social Data Intelligence No answers on this topic | Sprout Social |
Reliability and Availability | Social Data Intelligence No answers on this topic | Sprout Social |
Performance | Social Data Intelligence No answers on this topic | Sprout Social |
Support Rating | Social Data Intelligence No answers on this topic | Sprout Social |
Online Training | Social Data Intelligence No answers on this topic | Sprout Social |
Implementation Rating | Social Data Intelligence No answers on this topic | Sprout Social |
Alternatives Considered | Social Data Intelligence No answers on this topic | Sprout Social |
Return on Investment | Social Data Intelligence No answers on this topic | Sprout Social |
ScreenShots | Sprout Social Screenshots |