SocialFlow by Piano vs. Zoho Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SocialFlow by Piano
Score 5.6 out of 10
N/A
A solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation. Socialflow was acquired by Piano in 2022, and is now a Piano solution.N/A
Zoho Social
Score 9.1 out of 10
N/A
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule…
$10
per month
Pricing
SocialFlow by PianoZoho Social
Editions & Modules
No answers on this topic
Standard
$10
per month
Professional
$25
per month
Agency
$200
per month
Agency Plus
$300
per month
Offerings
Pricing Offerings
SocialFlow by PianoZoho Social
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month
More Pricing Information
Community Pulse
SocialFlow by PianoZoho Social
Top Pros
Top Cons
Features
SocialFlow by PianoZoho Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
SocialFlow by Piano
5.0
2 Ratings
42% below category average
Zoho Social
8.2
372 Ratings
6% above category average
Boolean keyword searches5.12 Ratings00 Ratings
Filtering out noise/spam4.62 Ratings00 Ratings
Sentiment analysis5.12 Ratings8.0266 Ratings
Broad channel coverage5.12 Ratings8.5366 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
SocialFlow by Piano
5.1
3 Ratings
45% below category average
Zoho Social
8.5
446 Ratings
6% above category average
Content planning and scheduling5.13 Ratings9.3444 Ratings
Audience targeting5.13 Ratings7.9313 Ratings
Content optimization5.13 Ratings8.4366 Ratings
Workflow management5.13 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
SocialFlow by Piano
5.0
3 Ratings
45% below category average
Zoho Social
8.3
361 Ratings
5% above category average
Automated routing and prioritization5.12 Ratings8.1306 Ratings
Customer interaction histories4.62 Ratings8.5340 Ratings
Bulk actions5.13 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
SocialFlow by Piano
5.1
3 Ratings
41% below category average
Zoho Social
8.3
313 Ratings
7% above category average
Lead generation5.13 Ratings8.0233 Ratings
Content marketing5.13 Ratings8.7304 Ratings
Paid media management5.13 Ratings00 Ratings
Campaigns and promotions5.13 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
SocialFlow by Piano
5.7
3 Ratings
38% below category average
Zoho Social
9.2
437 Ratings
9% above category average
Twitter5.13 Ratings9.4389 Ratings
Facebook5.13 Ratings9.0428 Ratings
LinkedIn5.13 Ratings9.2384 Ratings
Google+9.01 Ratings9.1247 Ratings
Instagram5.13 Ratings9.2359 Ratings
Pinterest5.12 Ratings00 Ratings
YouTube5.12 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
SocialFlow by Piano
5.1
3 Ratings
43% below category average
Zoho Social
7.8
358 Ratings
1% below category average
Campaign success analytics5.13 Ratings8.0356 Ratings
Real-time tracking5.13 Ratings00 Ratings
Competitor analysis5.12 Ratings7.7219 Ratings
Account management
Comparison of Account management features of Product A and Product B
SocialFlow by Piano
7.1
3 Ratings
12% below category average
Zoho Social
8.9
391 Ratings
11% above category average
Role-based user permissions & privileges7.13 Ratings8.7298 Ratings
Mobile access7.13 Ratings9.1373 Ratings
Best Alternatives
SocialFlow by PianoZoho Social
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 9.8 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 9.8 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 9.8 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 9.8 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SocialFlow by PianoZoho Social
Likelihood to Recommend
5.6
(5 ratings)
9.2
(452 ratings)
Likelihood to Renew
9.0
(2 ratings)
9.8
(13 ratings)
Usability
5.1
(2 ratings)
9.2
(279 ratings)
Availability
-
(0 ratings)
8.2
(2 ratings)
Performance
-
(0 ratings)
8.2
(3 ratings)
Support Rating
5.6
(2 ratings)
9.4
(220 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
8.4
(5 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
3.6
(2 ratings)
Product Scalability
-
(0 ratings)
8.2
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
SocialFlow by PianoZoho Social
Likelihood to Recommend
Piano Software
SocialFlow is well suited for Platform & keyword research : 1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social mediaplatforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms data extraction​ 2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
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Zoho
We have a few videos to share on our social media accounts: Linked in, facebook, instagram, twitter, youtube, another personal youtube account, and tiktok. First of the videos will be shared now, but the second one should be shared 3 hours later, and the third one 6 hours later. Also, with some text, on each share... You give this job to a personnel and thrust they will be fast enough to login those accounts and share the content almost at the same time, with no mistakes on the texts we use, and you thing you are done, right? It doesn't work that way in real life situations. However, you can share the same text and video to every platform momentarily by clicking a button by Zoho Social. you can also schedule posts to be shared later at a certain time and date. Now, you can concentrate to develop the character and details of your campaign. And, also, now, you have a personnel who can be useful at some other work
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Pros
Piano Software
  • Posts without human input.
  • Monitors algorithms.
  • Easy to use interface.
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Zoho
  • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
  • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
  • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
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Cons
Piano Software
  • I'd like to open up windows for more than one account/platform at time.
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Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
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Likelihood to Renew
Piano Software
  • Clarity of communication
  • Quality of product
  • Its sheer utility
  • How we now rely on it greatly
  • Reasonable price point
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Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
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Usability
Piano Software
I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association.​ What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
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Zoho
The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
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Support Rating
Piano Software
They don’t seem to understand the issues when we explain them.
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Zoho
I have not needed support for Zoho Social. This comment requirement is confusing to me as I must find text to fill the requirement of a minimum of 50 words. There should be a non-applicable button that allows either user to skip a question or then require a shorter explanation like in my first sentence. Geez, now I have to give a rating while never using the feature.
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Alternatives Considered
Piano Software
We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.
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Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
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Return on Investment
Piano Software
  • Increased engagement
  • ROI
  • Efficiency
  • Transparency/data/insight
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Zoho
  • I had a month-long delay in launching my website. Zoho Social allowed me to continue to build an audience and anticipation while the website technical issues were worked out.
  • The free trial meant I could give it a good try before spending any of my precious startup budget.
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ScreenShots

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-Marketing