Software AG Universal Messaging vs. Workato

Software AG Universal Messaging is best used in conjunction with Software AG webMethods integration platform, as it works seamlessly with other components of that platform such as webMethods Integration Server and webMethods Trading Networks. It can be used with any messaging client developed in Java or .NET and supports JMS clients, however, it is best suited to being used as one component in an organization that is going to implement the entire webMethods platform to implement their Enterprise Service Bus integration solution.

Incentivized

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Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.

• Low latency high performance messaging and event handling
• High availability
• Horizontal scalability
• Seamless integration with Software AG webMethods integration platform

Incentivized

Independently Invited by TrustRadius

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• The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
• Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
• Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.

• Logging
• Administration
• Observability

Incentivized

Independently Invited by TrustRadius

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• Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
• Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.

Incentivized

Independently Invited by TrustRadius

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We need to develop Enterprise Application Integrations and Workato was not designed for this

The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.

They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.

Software AG Universal Messaging has excellent performance characteristics, a good high availability story, and works great when you are using the other products in the Software AG webMethods integration platform, as our organization is. It has relatively high licensing costs, which is a large negative when compared with open-source solutions such as Apache Kafka. However, Software AG provides good support services, and is a market leader in the integration space, giving some surety for risk-averse organizations that if something goes wrong we have a vendor we can rely on to help fix it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.

• Enables disparate software systems to be integrated, reducing manual data entry
• Enables high performance event handling for data lakes and analytics
• Has relatively high licensing costs

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
• For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.