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Sophos Mobile vs. TeamViewer vs. Trend Micro Mobile Security for Enterprises

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sophos Mobile

    Score8.4 out of 10
    N/ASophos Mobile is a unified endpoint management option providing mobile data protection and security against mobile malware.N/A

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Trend Micro Mobile Security for Enterprises

    Score6.2 out of 10
    N/ATrend Micro Mobile Security for Enterprises os a mobile device management (MDM) application, available standalone or part of the Trend Micro Smart Protection Suite.N/A
    Pricing
    Sophos MobileTeamViewerTrend Micro Mobile Security for Enterprises
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    No answers on this topic
    Offerings
    Pricing Offerings
    Sophos MobileTeamViewerTrend Micro Mobile Security for Enterprises
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Sophos MobileTeamViewerTrend Micro Mobile Security for Enterprises
    Considered Multiple Products
    Sophos
    No answer on this topic
    TeamViewer
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    383 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    354 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    417 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    288 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    356 Answers
    No answers on this topic
    Features
    Sophos MobileTeamViewerTrend Micro Mobile Security for Enterprises
    Security
    Comparison of Security features of Sophos Mobile and TeamViewer and Trend Micro Mobile Security for Enterprises
    Feature
    Sophos Mobile
    -
    Ratings
    TeamViewer
    8.8
    69 Ratings
    0% above category average
    Trend Micro Mobile Security for Enterprises
    -
    Ratings
    Role-based user permissions00 Ratings8.870 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Sophos Mobile and TeamViewer and Trend Micro Mobile Security for Enterprises
    Feature
    Sophos Mobile
    -
    Ratings
    TeamViewer
    8.9
    554 Ratings
    4% above category average
    Trend Micro Mobile Security for Enterprises
    -
    Ratings
    File transfer00 Ratings8.9522 Ratings00 Ratings
    Instant message00 Ratings8.8482 Ratings00 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5367 Ratings00 Ratings
    Session record00 Ratings8.4377 Ratings00 Ratings
    Annotations00 Ratings8.2144 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Sophos Mobile and TeamViewer and Trend Micro Mobile Security for Enterprises
    Feature
    Sophos Mobile
    -
    Ratings
    TeamViewer
    8.0
    49 Ratings
    1% below category average
    Trend Micro Mobile Security for Enterprises
    -
    Ratings
    Third-party software integrations00 Ratings8.049 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Sophos Mobile and TeamViewer and Trend Micro Mobile Security for Enterprises
    Feature
    Sophos Mobile
    -
    Ratings
    TeamViewer
    8.6
    82 Ratings
    5% above category average
    Trend Micro Mobile Security for Enterprises
    -
    Ratings
    Attended device access00 Ratings9.181 Ratings00 Ratings
    Unattended device access00 Ratings8.778 Ratings00 Ratings
    Mobile device access00 Ratings8.072 Ratings00 Ratings
    Virtual device access00 Ratings8.668 Ratings00 Ratings
    Multiple-display support00 Ratings8.669 Ratings00 Ratings
    Multiple concurrent sessions00 Ratings8.471 Ratings00 Ratings
    Best Alternatives
    Sophos MobileTeamViewerTrend Micro Mobile Security for Enterprises
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Apple Business Essentials
    Score8.2 out of 10
    Medium-sized Companies
    Action1
    Score9.6 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Cisco Meraki SM
    Score9.6 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Jamf Pro
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Sophos MobileTeamViewerTrend Micro Mobile Security for Enterprises
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.8
    (612 ratings)
    9.7
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (68 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (59 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (51 ratings)
    9.0
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (167 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    Sophos MobileTeamViewerTrend Micro Mobile Security for Enterprises
    Likelihood to Recommend
    Sophos
    Our Mobile Endpoints were a big challenge for us, and after Sophos Mobile implementation, we have received all our official hand-held devices in a managed environment with a very effective manners, and now we are able to manage all the devices with defined Company Policy along with our rules and regulations.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Trend Micro
    Mobile Security can be applied to any business and is relevant to all business today. The importance of controlling the endpoint cannot be emphasised enough especially with the rapid growth of PII laws across the globe. Looking at the applications, Mobile Security not the only reason for the rating but rather the total ecosystem you get with Trend. It must be noted that I was a fiercely opposed to Trend but once I seen this Ecosystem in place and working, with the people backing it, I am happy to say that I was wrong. Buzzwords / bragging rights aside I would rather have Trend defending my infrastructure than any other brand.
    Incentivized
    Read full review
    Pros
    Sophos
    • Great protection software against cyber threats on mobile devices.
    • Allows you to keep your devices always up to date and without security breaches.
    • Update scheduling.
    • Application lock.
    • Reports.
    • Theft protection.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Trend Micro
    • It is good at blocking calls and text messages.
    • The interface is easy to navigate and the features it offers are quite visible.
    • It provides backup storage which is very useful for us.
    • Its features are its basic strength like message blocking, battery measurement as well as network protection.
    Incentivized
    Read full review
    Cons
    Sophos
    • The platform was developed many years ago, a fresher look (even for the cloud-based console) would be appreciated.
    • The ability to control mail platforms other than MS Exchange.
    • The ability to control more features on iOS (knowing how the iOS Platform is at the moment).
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Trend Micro
    • The interface may take some time to get used to.
    • Scanning sometimes is really quick, which appears to be too fast to actually check everything.
    Incentivized
    Read full review
    Likelihood to Renew
    Sophos
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Usability
    Sophos
    The overall usability of the Sophos Mobile is fantastic, and we were able to deploy entire solutions within the stipulated timeline. The management perspective is also up to the mark, and the completely user-friendly GUI to understand and manage what we need. Adding different types of Endpoints into the Central Console was also very useful, with deep insights into the Policy and endpoint protection.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Reliability and Availability
    Sophos
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Performance
    Sophos
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Support Rating
    Sophos
    No answers on this topic
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Trend Micro
    I have not run into any issues when contacting support. My issues were resolved with ease.
    Incentivized
    Read full review
    In-Person Training
    Sophos
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Online Training
    Sophos
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Trend Micro
    No answers on this topic
    Implementation Rating
    Sophos
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Alternatives Considered
    Sophos
    Personally, haven't seen any other MDM on the market, but I feel since Sophos is greatly known to have easy to use products, that the others may not be as easy to use as Sophos Mobile Control. One of the key factors for organizations to choose Sophos Mobile Control and Security is because the Android OS (most attacked OS on the planet) is protected with award-winning antivirus and anti malware from Sophos. We have seen as advisors, how unprotected customers, get huge telecom bills because of the lack of security, since they think that an Android OS is healthy enough... big mistake. One simple thing I always tell friends, family and customers, protect your Android device with Sophos Security (it's free for home users).
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Trend Micro
    Its not on the individual points where Trend stands out but the holistic security you get. In general other vendors buy solutions, sell then integrate into their product portfolio. This approach which leads to installation and interoperability issues as well as adding more screens to watch for the real life view on the endpoint. Trend, in my experience, do not launch immature applications to market and when it comes out it works well with the other Trend applications in the estate, it plays nice with others also.
    Incentivized
    Read full review
    Scalability
    Sophos
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Return on Investment
    Sophos
    • Ease of obtaining data with management and greater control of all the company's equipment.
    • Strong protection and easy to administer.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Trend Micro
    • Our mobiles phones and data are secure with this tool.
    • This tool seems to work so well and provides good protection.
    • It ensures message protection and network protection too.
    Incentivized
    Read full review
    ScreenShots

    Sophos Mobile Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.