Sophos XG Firewall vs. Zscaler Internet Access

This is the best product for small-size organizations with a low budget that want advanced and deep-level security features. Sandboxing and advanced malware protection are the most valuable features available on Sophos devices. Other features like applications and web content make your organization more secure, and you can put more restrictions on users.

Incentivized

Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.

Incentivized

• You can scan every packet deeply through sandboxing.
• Control the user traffic through content filtering.
• Put the restrictions on user web traffic through web filtering.
• Control any type of malware through anti virus.

• Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
• Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
• Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.

Incentivized

• If using Endpoint security and the Firewall it would be nice to have an easier back and forth between the portals rather than have two separate tabs open. Especially if using more than one in multiple locations.
• If dealing with different revisions options are moved around and sometimes in places that doesn't normally seem like they should be there.

Incentivized

• Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
• Pricing is not transparent and quote based.
• Access to websites is a little too slow with Zscaler monitoring on.

Incentivized

It is a good and pleasant experience to use Sophos XG firewall and it offers more then what we expect and the price is ok in the current market level

Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.

Incentivized

Honestly we didn't get the premium support from them, but our partner has been supportive. Online forums are also a good place to learn things from.

Incentivized

I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.

Incentivized

We have been a Sophos customer for the most part but i have seen some other offerings from SonicWall, Barracuda, and Cisco. While they all offer nice products, we've always been content with our Sophos XG firewalls, especially as they release more and more features/etc.

Incentivized

Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).

• Easy to integrate with Active Directory & LDAP
• We don't need to purchase any additional 2FA & VPN Tools so the cost is saved for us
• High Availability

Incentivized

• ROI is there and it is safeguarding the data and user access to net.
• Being a cloud based can be scaled up when required.
• Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.

Incentivized