Sourceday vs. Tipalti

As a buyer in a manufacturing environment, it is possible to have a large amount of POs out to vendors all over the world. Using SourceDay the buyer is not following up on late POs or worrying about reviewing every confirmation email, SourceDay has all that managed for me. This software puts all the buyer's follow up actions in one folder and it takes minutes to complete the review. SourceDay isn't the best suited for an organization that writes one to two POs a month unless the organization plans to use all the modules. PO to Payment.

Incentivized

The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our ERP each day.

• SourceDay takes user suggestions and if they meet the greater good it will be implemented into the system. There was specific data a buyer needed to seem in the dashboard and SourceDay was able to create it.
• SourceDay provides superior customer service. The outboarding team are able to bring Suppliers and Buyers into the system within a day. This team will go the extra mile to set up one on one training if requested.

Incentivized

• Invoice coding, routing, and approval
• Complete visibility of all invoices floating around your organization
• Payment of invoices via numerous methods and multiple currency with just a click of the mouse
• Captures W9 & W8-BENE information
• posts all information including a pdf of invoice into your GL/accounting system

Incentivized

• The PO exceptions are a feature that my team isn't able to use currently because it isn't pulling back all the necessary information. Our team hasn't submitted a formal request to update to add this information as of yet.
• Our organization has multiple manufacturing locations that purchase from suppliers that have store locations adjacent to the plants. At this time, SourceDay isn't able to distinguish which location the PO is going to. It is in their build plan and hopefully we will see the role out in 2021.

Incentivized

• The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.

Tipalti developed a workflow us that has improved our efficiency in onboarding vendors and processing payments. They also ensure that we have all the required tax forms from the vendor before a payment goes out.

The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.

Incentivized

Tipalti has always been responsive to our questions and concerns.

No issues here. Generally has been pretty fast.

Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time

Incentivized

Tipalti provides great How to online guide

Implementation went smooth as we used and tested everything in the sandbox first

Previously, our Company housed all invoices and approvals in NetSuite. This was a very clunky process which often resulted in duplicated work. Approvals were obtained through email and attached as a file to invoice records in NetSuite. Whereas, in Tipalti, you can view the entire audit history by simply clicking into an invoice.

Incentivized

I did not make the decision to purchase this product.

We were given the option of only one integration.

• SourceDay has been able to provide buyers with more time to focus on strategic planning.
• SourceDay has given the buyers a tool that makes it easy hold suppliers accountable with their orders.

Incentivized

• Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
• Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
• AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.

Incentivized