What users are saying about
11 Ratings
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Top Rated
301 Ratings
11 Ratings
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Score 7.1 out of 100

UKG Ready

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Top Rated
301 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Square Payroll

Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.
Sasha Brito | TrustRadius Reviewer

UKG Ready

This product really has few peers in the SMB market for time and labor. The product was developed by SaasHR in Branchburg, NJ, purchased by Kronos in 2012, and acquired via a merger with Ultimate in 2020. The bones of the original product have stood the test of time and the incredible R&D at UKG just keeps improving it.
Steve Usarzewicz | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Square Payroll
9.0
UKG Ready
8.0
Pay calculation
Square Payroll
9.1
UKG Ready
8.3
Support for external payroll vendors
Square Payroll
8.8
UKG Ready
7.8
Off-cycle/On-Demand payment
Square Payroll
9.0
UKG Ready
8.0
Benefit plan administration
Square Payroll
9.4
UKG Ready
7.8
Direct deposit files
Square Payroll
9.7
UKG Ready
8.7
Salary revision and increment management
Square Payroll
8.8
UKG Ready
7.4
Reimbursement management
Square Payroll
8.4
UKG Ready

Human Resource Management

Square Payroll
UKG Ready
7.4
Employee demographic data
Square Payroll
UKG Ready
8.6
Employment history
Square Payroll
UKG Ready
7.6
Job profiles and administration
Square Payroll
UKG Ready
7.6
Workflow for transfers, promotions, pay raises, etc.
Square Payroll
UKG Ready
7.3
Organizational charting
Square Payroll
UKG Ready
6.7
Organization and location management
Square Payroll
UKG Ready
7.0
Compliance data (COBRA, OSHA, etc.)
Square Payroll
UKG Ready
7.3

Leave and Attendance Management

Square Payroll
UKG Ready
7.5
Approval workflow
Square Payroll
UKG Ready
7.7
Balance details
Square Payroll
UKG Ready
7.5
Annual carry-forward and encashment
Square Payroll
UKG Ready
7.4

Employee Self Service

Square Payroll
UKG Ready
8.0
View and generate pay and benefit information
Square Payroll
UKG Ready
8.3
Update personal information
Square Payroll
UKG Ready
8.4
View company policy documentation
Square Payroll
UKG Ready
7.8
View job history
Square Payroll
UKG Ready
7.5

Asset Management

Square Payroll
UKG Ready
7.2
Tracking of all physical assets
Square Payroll
UKG Ready
7.2

HR Reporting

Square Payroll
UKG Ready
7.6
Report builder
Square Payroll
UKG Ready
7.6
Pre-built reports
Square Payroll
UKG Ready
7.6

Onboarding

Square Payroll
UKG Ready
6.9
New hire portal
Square Payroll
UKG Ready
7.0
Manager tracking tools
Square Payroll
UKG Ready
6.9

Performance and Goals

Square Payroll
UKG Ready
6.6
Individual goal setting
Square Payroll
UKG Ready
6.6
Performance tracking
Square Payroll
UKG Ready
6.5

Performance Management

Square Payroll
UKG Ready
7.1
Performance plans
Square Payroll
UKG Ready
7.0
Performance improvement plans
Square Payroll
UKG Ready
6.9
Review status tracking
Square Payroll
UKG Ready
7.3
Review reminders
Square Payroll
UKG Ready
7.5
Multiple review frequency
Square Payroll
UKG Ready
6.9

Succession Planning

Square Payroll
UKG Ready
5.8
Create succession plans/pools
Square Payroll
UKG Ready
5.8

Recruiting / ATS

Square Payroll
UKG Ready
6.8
Job Requisition Management
Square Payroll
UKG Ready
7.0
Company Website Posting
Square Payroll
UKG Ready
7.0
Publish to Social Media
Square Payroll
UKG Ready
6.1
Job Search Site Posting
Square Payroll
UKG Ready
6.9
Duplicate Candidate Prevention
Square Payroll
UKG Ready
6.6
Applicant Tracking
Square Payroll
UKG Ready
6.8
Notifications and Alerts
Square Payroll
UKG Ready
7.4

Pros

Square Payroll

  • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
  • Direct deposit/debit from your already connected account to the employee.
  • Reporting and management features are simple yet inclusive.
  • Low cost compared to alternative solutions.
JoAnna Cohen | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

Square Payroll

  • It's a bit pricey for larger companies at $5 per person paid per month.
  • Has a bit of a learning curve that seems steeper than necessary
  • reports can be confusing at first
Anonymous | TrustRadius Reviewer

UKG Ready

  • It's pretty complex and if one thing is missing it can quickly throw something off. Something as simple as a new position or a pay code can throw off everything if entered incorrectly. There are so many steps associated with these things it can easily be missed.
  • The HR processes seem to be pretty lengthy.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Square Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.9
Based on 10 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

Square Payroll

Square Payroll 9.0
Based on 1 answer
It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.
JoAnna Cohen | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 26 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Square Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

Square Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.9
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

Square Payroll

Square Payroll 9.0
Based on 2 answers
I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.
Joanna Knight | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 121 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

Square Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.8
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

Square Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.3
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

Square Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.7
Based on 10 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Square Payroll

I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.
Elizabeth Pampalone | TrustRadius Reviewer

UKG Ready

Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products when our organization separated from local government and became a stand-alone entity. The integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
Troy Valenzuela | TrustRadius Reviewer

Scalability

Square Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

Square Payroll

  • Square Payroll has dramatically reduced the time it takes to process payroll.
  • We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.
Alan Bloxham | TrustRadius Reviewer

UKG Ready

  • Positive: We have had better reporting with UKG Ready
  • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the WFR Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
  • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG does.
  • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
  • Negative: Quarterly and year-end closeouts are 3rd business days which is not always possible. Very inflexible in regards to this. Even when it is done timely we get random notices and charges that it was not done even though we can prove it was.
  • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
Jennifer O'Brien | TrustRadius Reviewer

Screenshots

Pricing Details

Square Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Square Payroll
6.4
UKG Ready
7.9

Likelihood to Renew

Square Payroll
UKG Ready
8.9

Usability

Square Payroll
9.0
UKG Ready
7.9

Reliability and Availability

Square Payroll
UKG Ready
9.3

Performance

Square Payroll
UKG Ready
8.9

Support Rating

Square Payroll
9.0
UKG Ready
7.9

In-Person Training

Square Payroll
UKG Ready
6.8

Online Training

Square Payroll
UKG Ready
8.3

Implementation Rating

Square Payroll
UKG Ready
6.7

Scalability

Square Payroll
UKG Ready
9.3

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