What users are saying about
11 Ratings
Top Rated
324 Ratings
11 Ratings
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Score 6.1 out of 100
Top Rated
324 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Square Payroll ranks higher in 1 feature set: Payroll Management

Payroll Management

8.3

Square Payroll

83%
7.7

UKG Ready

77%
Square Payroll ranks higher in 5/7 features

Pay calculation

8.9
89%
6 Ratings
8.2
82%
137 Ratings

Support for external payroll vendors

8.6
86%
5 Ratings
7.6
76%
85 Ratings

Off-cycle/On-Demand payment

6.4
64%
4 Ratings
7.7
77%
47 Ratings

Benefit plan administration

9.2
92%
5 Ratings
7.5
75%
106 Ratings

Direct deposit files

8.2
82%
6 Ratings
8.3
83%
108 Ratings

Salary revision and increment management

8.8
88%
4 Ratings
7.1
71%
101 Ratings

Reimbursement management

8.1
81%
5 Ratings
N/A
0 Ratings

Human Resource Management

Square Payroll

Feature Set Not Supported
N/A
7.4

UKG Ready

74%
UKG Ready ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.5
85%
132 Ratings

Employment history

N/A
0 Ratings
7.7
77%
129 Ratings

Job profiles and administration

N/A
0 Ratings
7.7
77%
127 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.1
71%
119 Ratings

Organizational charting

N/A
0 Ratings
6.5
65%
94 Ratings

Organization and location management

N/A
0 Ratings
7.2
72%
114 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.2
72%
94 Ratings

Leave and Attendance Management

Square Payroll

Feature Set Not Supported
N/A
7.4

UKG Ready

74%
UKG Ready ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
7.5
75%
122 Ratings

Balance details

N/A
0 Ratings
7.4
74%
129 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.1
71%
111 Ratings

Employee Self Service

Square Payroll

Feature Set Not Supported
N/A
7.8

UKG Ready

78%
UKG Ready ranks higher in 4/4 features

View and generate pay and benefit information

N/A
0 Ratings
8.0
80%
124 Ratings

Update personal information

N/A
0 Ratings
8.1
81%
129 Ratings

View company policy documentation

N/A
0 Ratings
7.6
76%
104 Ratings

View job history

N/A
0 Ratings
7.3
73%
108 Ratings

Asset Management

Square Payroll

Feature Set Not Supported
N/A
7.3

UKG Ready

73%
UKG Ready ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.3
73%
52 Ratings

HR Reporting

Square Payroll

Feature Set Not Supported
N/A
7.4

UKG Ready

74%
UKG Ready ranks higher in 2/2 features

Report builder

N/A
0 Ratings
7.5
75%
139 Ratings

Pre-built reports

N/A
0 Ratings
7.3
73%
139 Ratings

Onboarding

Square Payroll

Feature Set Not Supported
N/A
6.3

UKG Ready

63%
UKG Ready ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
6.5
65%
90 Ratings

Manager tracking tools

N/A
0 Ratings
6.1
61%
72 Ratings

Performance and Goals

Square Payroll

Feature Set Not Supported
N/A
6.4

UKG Ready

64%
UKG Ready ranks higher in 2/2 features

Individual goal setting

N/A
0 Ratings
6.4
64%
46 Ratings

Performance tracking

N/A
0 Ratings
6.5
65%
52 Ratings

Performance Management

Square Payroll

Feature Set Not Supported
N/A
7.3

UKG Ready

73%
UKG Ready ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.1
71%
61 Ratings

Performance improvement plans

N/A
0 Ratings
7.1
71%
56 Ratings

Review status tracking

N/A
0 Ratings
7.4
74%
61 Ratings

Review reminders

N/A
0 Ratings
7.9
79%
63 Ratings

Multiple review frequency

N/A
0 Ratings
6.9
69%
49 Ratings

Succession Planning

Square Payroll

Feature Set Not Supported
N/A
5.4

UKG Ready

54%
UKG Ready ranks higher in 1/1 features

Create succession plans/pools

N/A
0 Ratings
5.4
54%
19 Ratings

Recruiting / ATS

Square Payroll

Feature Set Not Supported
N/A
7.0

UKG Ready

70%
UKG Ready ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.3
73%
60 Ratings

Company Website Posting

N/A
0 Ratings
7.3
73%
60 Ratings

Publish to Social Media

N/A
0 Ratings
6.5
65%
44 Ratings

Job Search Site Posting

N/A
0 Ratings
7.0
70%
43 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
6.7
67%
47 Ratings

Applicant Tracking

N/A
0 Ratings
6.6
66%
63 Ratings

Notifications and Alerts

N/A
0 Ratings
7.6
76%
67 Ratings

Attribute Ratings

  • Square Payroll is rated higher in 2 areas: Usability, Support Rating
  • UKG Ready is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

5.4

Square Payroll

54%
8 Ratings
7.8

UKG Ready

78%
172 Ratings

Likelihood to Renew

Square Payroll

N/A
0 Ratings
9.3

UKG Ready

93%
13 Ratings

Usability

9.0

Square Payroll

90%
1 Rating
7.6

UKG Ready

76%
51 Ratings

Availability

Square Payroll

N/A
0 Ratings
9.5

UKG Ready

95%
4 Ratings

Performance

Square Payroll

N/A
0 Ratings
9.3

UKG Ready

93%
14 Ratings

Support Rating

9.0

Square Payroll

90%
2 Ratings
7.5

UKG Ready

75%
125 Ratings

In-Person Training

Square Payroll

N/A
0 Ratings
7.8

UKG Ready

78%
2 Ratings

Online Training

Square Payroll

N/A
0 Ratings
8.0

UKG Ready

80%
3 Ratings

Implementation Rating

Square Payroll

N/A
0 Ratings
7.2

UKG Ready

72%
12 Ratings

Configurability

Square Payroll

N/A
0 Ratings
2.4

UKG Ready

24%
3 Ratings

Ease of integration

Square Payroll

N/A
0 Ratings
6.9

UKG Ready

69%
32 Ratings

Product Scalability

Square Payroll

N/A
0 Ratings
9.5

UKG Ready

95%
2 Ratings

Vendor post-sale

Square Payroll

N/A
0 Ratings
8.0

UKG Ready

80%
2 Ratings

Vendor pre-sale

Square Payroll

N/A
0 Ratings
9.0

UKG Ready

90%
2 Ratings

Likelihood to Recommend

Square

Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.
Read full review

UKG

UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
Read full review

Pros

Square

  • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
  • Direct deposit/debit from your already connected account to the employee.
  • Reporting and management features are simple yet inclusive.
  • Low cost compared to alternative solutions.
Read full review

UKG

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Read full review

Cons

Square

  • It's a bit pricey for larger companies at $5 per person paid per month.
  • Has a bit of a learning curve that seems steeper than necessary
  • reports can be confusing at first
Read full review

UKG

  • Recruitment module is clunky for hiring managers, people who are not administrators.
  • Some of the setups don't make sense when administering - for example managing multiple pay rates.
  • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
Read full review

Pricing Details

Square Payroll

Starting Price

Editions & Modules

Square Payroll editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    UKG Ready

    Starting Price

    Editions & Modules

    UKG Ready editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Pricing Info

      Likelihood to Renew

      Square

      No answers on this topic

      UKG

      We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
      Read full review

      Usability

      Square

      It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.
      Read full review

      UKG

      The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
      Read full review

      Reliability and Availability

      Square

      No answers on this topic

      UKG

      The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
      Read full review

      Performance

      Square

      No answers on this topic

      UKG

      We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
      Read full review

      Support Rating

      Square

      I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.
      Read full review

      UKG

      If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
      Read full review

      In-Person Training

      Square

      No answers on this topic

      UKG

      Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
      Read full review

      Online Training

      Square

      No answers on this topic

      UKG

      Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
      Read full review

      Implementation Rating

      Square

      No answers on this topic

      UKG

      Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
      Read full review

      Alternatives Considered

      Square

      I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.
      Read full review

      UKG

      Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
      Read full review

      Scalability

      Square

      No answers on this topic

      UKG

      Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
      Read full review

      Return on Investment

      Square

      • Square Payroll has dramatically reduced the time it takes to process payroll.
      • We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.
      Read full review

      UKG

      • Positive: We have had better reporting with UKG Ready.
      • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
      • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
      • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
      • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
      • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
      Read full review

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