TrustRadius

Squarespace vs. Zoho Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Squarespace
Score 8.4 out of 10
N/A
Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.
$25
per month
Zoho Commerce
Score 8.9 out of 10
N/A
Zoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge.
$22
per month Billed Annually
Pricing
SquarespaceZoho Commerce
Editions & Modules
Basic
$25
per month
Core
$36
per month
Plus
$56
per month
Advanced
$139
per month
Commerce Starter
$22
per month Billed Annually
Professional
$60
per month Paid Annually
Advanced
$140
per month Paid Annually
Offerings
Pricing Offerings
SquarespaceZoho Commerce
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details28% to 36% discount available for annual pricing.Zoho Commerce offers a free trial for 30 days, after which the software is available across 3 pricing tiers with competitive plans fitting every need, budget & scale-up requirements of budding entrepreneurs, ecommerce startups, small, and mid-sized businesses. Pricing details are outlined below: - Commerce Starter: $22/month (billed annually), $27/month (billed monthly), for 2,000 customer accounts & 2,000 products. - Commerce Pro: $60/month (billed annually), $75/month (billed monthly), for unmetered customer accounts & 10,000 products. - Commerce Advanced: $140/month (billed annually), $175/month (billed monthly), for unmetered customer accounts & 50,000 products.
More Pricing Information
Community Pulse
SquarespaceZoho Commerce
Considered Both Products
Squarespace
BM
Brittany Mathiowetz
Creative Consultant
Chose Squarespace
Each website platform has a place. Squarespace is great for simple informative websites, especially small or local businesses that are not ecommerce. Shopify is the leader for ecommerce website. Wordpress is my favorite for website that need more features and flexability. My …
AC
Ashley Clagett
Director of IT
Chose Squarespace
We used Squarespace simply because it had the domains available that other providers said were already taken.
Verified User
Anonymous
Chose Squarespace
Squarespace is more user-friendly and sleek. I'd recommend it over Freenom for beginners and those who are more interested in running a website (instead of caring about their DNS).
Caitlin Sloan | TrustRadius Reviewer
Caitlin Sloan
Founder & CEO
Chose Squarespace
I like Squarespace better if you are starting from scratch. I was able to use Wordpress when it was an existing site and I just had to make updates, but would have a difficult time starting from the beginning and building a Wordpress site.
Verified User
Anonymous
Chose Squarespace
Blackbaud DonorCentral, Donorbox, Alaya by Benevity, Intuit Mailchimp, monday CRM and monday.com
TN
Tyler Newman
Marketing Director
Chose Squarespace
In my opinion, Squarespace beats Wix all day. We have used both for microsite development. We use Wordpress for our main site as the featureset is open source and is considered the industry best practice. You can do a lot more specific features with WordPress that are sometimes …
Verified User
Anonymous
Chose Squarespace
Squarespace if much less work than WordPress, plus hosting and security are not an issue. GoDaddy and Wix are okay, but nowhere near the flexibility or advanced feature set that you can get with Squarespace. Compared to the other products that I have used, Squarespace …
Verified User
Anonymous
Chose Squarespace
We picked Squarespace for a specific use case because it was easy to spin up the promotional content we needed.
Maria Halse Duloquin | TrustRadius Reviewer
Maria Halse Duloquin
Innovation Consultant
Chose Squarespace
Squarespace is easy to use, webflow can feel clunky (though I haven’t tried it recently), and Wix is very similar, but I preferred the Squarespace aesthetic. Also, Squarespace has clear, transparent pricing - you know what you get, and I like the design styles. I’m not in a …
BG
Bryan Grant
Head of Product & Portfolio Management
Chose Squarespace
Squarespace was the quickest to get up and running for a basic website, and with the GoDaddy integration it simplified rapid setup. A plugin for basic language translation allowed us to be compliant from day one.
Chose Squarespace
Squarespace was quicker to set up and more accessible to manipulate the theme, pictures, and content. The page layouts are more versatile and fluid. With Wordpress, more time-consuming efforts go into making a template work the way you want it to (because of the lack of the …
PL
Phoebe Little
Promotions and Programs Associate
Chose Squarespace
Submittable and Squarespace serve different functions but Squarespace is by far the easier and more user friendly platform.
Verified User
Anonymous
Chose Squarespace
Wordpress is for more advanced users and allows more functionality to be built into the website. However, Squarespace is easy to use and you will be able to get a functioning website up and running on your own. That is their main point and purpose for their mission. However, …
Andy Ryan | TrustRadius Reviewer
Andy Ryan
Launch Engineer
Chose Squarespace
I would choose Squarespace over all the competition unless I wanted a website builder/host that had an online course portal. Squarespace has the easiest website builder. It's relatively cheap. It automatically updates. It is easy to integrate with third-party services such as …
Lisa Cooley | TrustRadius Reviewer
Lisa Cooley
Art Advisor
Chose Squarespace
Both of my fields are visual, so design is as important as functionality. Unbounce looks great, but it's not set up for the same full functionality. I've also been quite familiar with Squarespace and felt comfortable with them.
Chose Squarespace
Not even comparable. I was hacked within 2 years with WordPress in a brute force attack. Since going to Squarespace, I have had zero security issues. I feel the two platforms, though similar, are incomparable.
Verified User
Anonymous
Chose Squarespace
I found it easier for me to use square space myself rather than have a middle person between me and my website. It was a lot easier for me to access and change something and when I wanted to change something on my site. It gave me flexibility and more options to utilize my …
Verified User
Anonymous
Chose Squarespace
Squarespace's most attractive feature in comparison to WordPress and Wix is its library of themes available to use. WordPress has a neverending supply of options but that's WordPress, the industry-standard however the limited options for Squarespace is nice so you aren't …
Darcy Knapp, MBA | TrustRadius Reviewer
Darcy Knapp, MBA
Owner/President
Chose Squarespace
Squarespace offers better SEO options and ease of use than Wix/Weebly site builders. Squarespace is easy to manage and easy to track inventory and sales. For companies with lower skill sets in-house, it is also very easy to train staff to manage the platform.
MG
Meadow Griffin
Author/Illustrator
Chose Squarespace
I liked the usability of Squarespace better than Network Solutions for the type of website we were looking for. I found it was easier to create and customize and I liked the overall look of the website in Squarespace better than what the end result of the Network Solutions site …
Verified User
Anonymous
Chose Squarespace
Myself and my team have used more robust web development platforms for bigger organization presence on the web. However that has always required more time, effort and talent by using web developers to setup and add content to the sites. With squarespace, a site can be setup in …
Verified User
Anonymous
Chose Squarespace
Squarespace is the best option relative to other web hosting and design platforms we initially reviewed. It was a bit more expensive than some of the free models we looked at but those sites often came with hidden fees if we wanted to customize anything and Squarespace has …
Zoho Commerce
RK
Roushan Kumar
Sr supplychain manager
Chose Zoho Commerce
Zoho Commerce was chosen over Increff, Odoo & Unicommerce due to zero transaction fees saving 1-2% per sale, critical for thin-margin retail like 5x growth case. Good CS & IT services and product itself is detailed. Easy to download reports and easy to forecast. Since they are …
Roushan Kumar Garwhal | TrustRadius Reviewer
Roushan Kumar Garwhal
Sr supply chain manager
Chose Zoho Commerce
Lower cost than these platform with similar features. Also easy to understand not really tough like Oracle and SAP support system is better than these company
Features
SquarespaceZoho Commerce
Security
Comparison of Security features of Product A and Product B
Squarespace
8.3
Ratings
1% above category average
Zoho Commerce
-
Ratings
Role-based user permissions8.30 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Squarespace
6.6
Ratings
16% below category average
Zoho Commerce
-
Ratings
API7.10 Ratings00 Ratings
Internationalization / multi-language6.10 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Squarespace
7.6
Ratings
3% below category average
Zoho Commerce
-
Ratings
WYSIWYG editor9.20 Ratings00 Ratings
Code quality / cleanliness6.90 Ratings00 Ratings
Admin section7.40 Ratings00 Ratings
Page templates7.20 Ratings00 Ratings
Library of website themes7.30 Ratings00 Ratings
Mobile optimization / responsive design8.10 Ratings00 Ratings
Publishing workflow8.30 Ratings00 Ratings
Form generator6.60 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Squarespace
6.1
Ratings
21% below category average
Zoho Commerce
-
Ratings
Content taxonomy7.30 Ratings00 Ratings
SEO support6.40 Ratings00 Ratings
Bulk management5.80 Ratings00 Ratings
Availability / breadth of extensions5.50 Ratings00 Ratings
Community / comment management5.70 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Squarespace
-
Ratings
Zoho Commerce
9.3
Ratings
17% above category average
Product catalog & listings00 Ratings9.50 Ratings
Product management00 Ratings8.50 Ratings
Bulk product upload00 Ratings10.00 Ratings
Branding00 Ratings9.00 Ratings
Product variations00 Ratings9.00 Ratings
Website integration00 Ratings10.00 Ratings
Visual customization00 Ratings8.50 Ratings
CMS00 Ratings9.50 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Squarespace
-
Ratings
Zoho Commerce
10.0
Ratings
26% above category average
Abandoned cart recovery00 Ratings10.00 Ratings
Checkout user experience00 Ratings10.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Squarespace
-
Ratings
Zoho Commerce
10.0
Ratings
18% above category average
eCommerce security00 Ratings10.00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Squarespace
-
Ratings
Zoho Commerce
8.8
Ratings
13% above category average
Promotions & discounts00 Ratings9.00 Ratings
Personalized recommendations00 Ratings10.00 Ratings
SEO00 Ratings7.50 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Squarespace
-
Ratings
Zoho Commerce
10.0
Ratings
22% above category average
Order processing00 Ratings10.00 Ratings
Inventory management00 Ratings10.00 Ratings
Shipping00 Ratings10.00 Ratings
Custom functionality00 Ratings10.00 Ratings
Best Alternatives
SquarespaceZoho Commerce
Small Businesses
ManageWP
ManageWP
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SquarespaceZoho Commerce
Likelihood to Recommend
8.6
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
9.0
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
SquarespaceZoho Commerce
Likelihood to Recommend
We've found Squarespace perfect for quick, well-designed websites that you can literally design and launch in a day. However, if you want to get more complex with your website, including custom backend integrations or code, Squarespace presents a bit more of a challenge when it comes to what they will allow you to modify on their platform (especially using third-party integration apps).
JM
Read full review
Zoho Commerce is not a viable platform for and online store for smaller companies who do not have a large amount of products to sell - the amount of effort that was required for initial set up would be quite vast and possibly not quite worth the effort. It is however GREAT for larger companies that have a large amount of products to sell and desire a low maintenance method of selling products online, even if the products are made to order.
Verified User
Anonymous
Read full review
Pros
  • Squarespace is very easy to use, this is a super helpful thing as small business owners we have to wear many hats and being a full blown website developer doesn't need to be one of them.
  • Squarespace has quick and simple plugins.
  • Squarespace allows you to easily expand as you need to.
MM
Read full review
  • Real-time inventory tracking
  • Multi-Channel Selling
  • Marketing Automation
RK
Roushan Kumar
Sr supplychain manager
Read full review
Cons
  • Customizing the sites can be highly UN intuitive
  • Navigation for editing the sites can be difficult and frustrating
  • Squarespace has different versions and it's hard to know which version you're on. You can't switch after you start making a site with one version.
Lisa Cooley | TrustRadius Reviewer
Lisa Cooley
Art Advisor
Read full review
  • Loading time of apps is more after having good internet
  • Lower customisation and highly costly customisation on inventory dashboard
  • Support response is inconsistent
  • Complex setup of Zoho in company ecosystems without consultants it will be very hard to setup
Roushan Kumar Garwhal | TrustRadius Reviewer
Roushan Kumar Garwhal
Sr supply chain manager
Read full review
Likelihood to Renew
It's a great CMS tool. Easy to use and maintain. It looks great and the support is excellent.
Sharon Reaves | TrustRadius Reviewer
Sharon Reaves
Owner/Founder/Design Guru
Read full review
No answers on this topic
Usability
It's dead simple to use. There are no over complicated controls or tons of menus to screw things up. People with bad taste couldn't make an ugly website. While it may be frustrating for the pro designer to get exactly what they want, it prevents the uninitiated from making something ugly
Verified User
Anonymous
Read full review
I am using this platform and getting positive benefits in-terms of Inventory/marketing/finance. All the way going positive so would love to rate this platform and it's indian brand who has emerged in biggest market of software which giving solutions with at very low cost. Also there it service 24*7 which helps us to tackle any glitches if it comes.
RK
Roushan Kumar
Sr supplychain manager
Read full review
Support Rating
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Angela Skees | TrustRadius Reviewer
Angela Skees
Director of Graphics and Marketing
Read full review
No answers on this topic
Alternatives Considered
Squarespace if much less work than WordPress, plus hosting and security are not an issue. GoDaddy and Wix are okay, but nowhere near the flexibility or advanced feature set that you can get with Squarespace. Compared to the other products that I have used, Squarespace definitely offers more options, customization, advanced features and design options than others, for a great price.
Verified User
Anonymous
Read full review
Zoho Commerce was chosen over Increff, Odoo & Unicommerce due to zero transaction fees saving 1-2% per sale, critical for thin-margin retail like 5x growth case. Good CS & IT services and product itself is detailed. Easy to download reports and easy to forecast. Since they are modifying yearly into their system as per customer needs.
RK
Roushan Kumar
Sr supplychain manager
Read full review
Return on Investment
  • I can see how squarespace can improve efficiency since it's so quick to build a site on there.
  • For those who don't want to hook up a bunch of different stuff to their website and make it work...they most likely have whatever plug in you need and you can add it. Worst case scenario, they have developers you can hire who can make what you need.
  • As your business grows you can add an online storefront to your site and make more money that way! Easy peasy!
  • They have an easy system for adding special SEO words/phrases so you don't have to learn SEO at all!
IS
Read full review
  • After using Zoho Commerce sales growth has been improved 15 to 20 % because of clear inventory visibility
  • Consumer support has been improved which has increased retention of customer from 25% to 40 % compared when we were using different platform.
  • Subscription cost is lower than other platforms related to features
Roushan Kumar Garwhal | TrustRadius Reviewer
Roushan Kumar Garwhal
Sr supply chain manager
Read full review
ScreenShots

Zoho Commerce Screenshots

Screenshot of