What users are saying about
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Top Rated
268 Ratings
Top Rated
237 Ratings

Stripe

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Top Rated
268 Ratings
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Score 8.5 out of 100
Top Rated
237 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Payment Gateways

    2.6

    Stripe

    26%

    WooCommerce

    Feature Set Not Supported
    N/A
    Stripe ranks higher in 6/6 features

    Fraud Detection

    1.0
    10%
    3 Ratings
    N/A
    0 Ratings

    API or SDK

    2.7
    27%
    3 Ratings
    N/A
    0 Ratings

    Recurring Payment Support

    3.7
    37%
    3 Ratings
    N/A
    0 Ratings

    Billing and Invoicing Support

    4.3
    43%
    3 Ratings
    N/A
    0 Ratings

    Global Support

    2.7
    27%
    3 Ratings
    N/A
    0 Ratings

    Payment Form Acceptance

    1.0
    10%
    3 Ratings
    N/A
    0 Ratings

    Online Storefront

    Stripe

    Feature Set Not Supported
    N/A
    7.6

    WooCommerce

    76%
    WooCommerce ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    7.7
    77%
    83 Ratings

    Product management

    N/A
    0 Ratings
    7.8
    78%
    84 Ratings

    Bulk product upload

    N/A
    0 Ratings
    7.5
    75%
    68 Ratings

    Branding

    N/A
    0 Ratings
    7.6
    76%
    73 Ratings

    Mobile storefront

    N/A
    0 Ratings
    7.4
    74%
    77 Ratings

    Product variations

    N/A
    0 Ratings
    7.3
    73%
    77 Ratings

    Website integration

    N/A
    0 Ratings
    8.5
    85%
    84 Ratings

    Visual customization

    N/A
    0 Ratings
    7.0
    70%
    81 Ratings

    CMS

    N/A
    0 Ratings
    7.3
    73%
    63 Ratings

    Online Shopping Cart

    Stripe

    Feature Set Not Supported
    N/A
    6.8

    WooCommerce

    68%
    WooCommerce ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    6.3
    63%
    52 Ratings

    Checkout user experience

    N/A
    0 Ratings
    7.3
    73%
    80 Ratings

    Online Payment System

    Stripe

    Feature Set Not Supported
    N/A
    7.6

    WooCommerce

    76%
    WooCommerce ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    7.6
    76%
    75 Ratings

    eCommerce Marketing

    Stripe

    Feature Set Not Supported
    N/A
    7.3

    WooCommerce

    73%
    WooCommerce ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    7.4
    74%
    80 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    7.0
    70%
    66 Ratings

    SEO

    N/A
    0 Ratings
    7.4
    74%
    72 Ratings

    eCommerce Business Management

    Stripe

    Feature Set Not Supported
    N/A
    7.6

    WooCommerce

    76%
    WooCommerce ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    7.1
    71%
    41 Ratings

    Order processing

    N/A
    0 Ratings
    7.9
    79%
    79 Ratings

    Inventory management

    N/A
    0 Ratings
    7.6
    76%
    78 Ratings

    Shipping

    N/A
    0 Ratings
    7.4
    74%
    74 Ratings

    Custom functionality

    N/A
    0 Ratings
    7.9
    79%
    75 Ratings

    Attribute Ratings

    • Stripe is rated higher in 2 areas: Usability, Support Rating
    • WooCommerce is rated higher in 1 area: Likelihood to Recommend
    • Stripe and WooCommerce are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    7.8

    Stripe

    78%
    87 Ratings
    8.3

    WooCommerce

    83%
    84 Ratings

    Likelihood to Renew

    10.0

    Stripe

    100%
    2 Ratings
    10.0

    WooCommerce

    100%
    3 Ratings

    Usability

    10.0

    Stripe

    100%
    2 Ratings
    7.2

    WooCommerce

    72%
    3 Ratings

    Support Rating

    9.8

    Stripe

    98%
    30 Ratings
    5.0

    WooCommerce

    50%
    1 Rating

    Implementation Rating

    10.0

    Stripe

    100%
    1 Rating

    WooCommerce

    N/A
    0 Ratings

    Likelihood to Recommend

    Stripe

    Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
    Read full review

    Automattic

    [WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
    Read full review

    Pros

    Stripe

    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Read full review

    Automattic

    • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
    • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
    • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
    Read full review

    Cons

    Stripe

    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Read full review

    Automattic

    • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
    • More out-of-the-box options would be nice within the base software.
    • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
    Read full review

    Pricing Details

    Stripe

    Starting Price

    $0 per successful charge

    Editions & Modules

    Stripe editions and modules pricing
    EditionModules
    Integrated2.9% + 0.301
    CustomizedContact sales team2
    Radar0.053
    Terminal2.7% + 0.054
    Sigma0.025
    Atlass5006
    Issuing0.107
    Premium Support1,8008

    Footnotes

    1. per successful charge
    2. none
    3. per screened transaction
    4. per successful charge
    5. per charge
    6. one-time fee
    7. per virtual card
    8. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    WooCommerce

    Starting Price

    Editions & Modules

    WooCommerce editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Contact sales team for pricing

      Likelihood to Renew

      Stripe

      Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
      Read full review

      Automattic

      Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
      Read full review

      Usability

      Stripe

      Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
      Read full review

      Automattic

      I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
      Read full review

      Support Rating

      Stripe

      Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
      Read full review

      Automattic

      not muh support
      Read full review

      Implementation Rating

      Stripe

      It took less than an hour to have everything setup and running
      Read full review

      Automattic

      No answers on this topic

      Alternatives Considered

      Stripe

      We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
      Read full review

      Automattic

      We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
      Read full review

      Return on Investment

      Stripe

      • It makes getting money from your clients really easy
      • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
      • It is very easy to integrate with online assets of the company
      • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
      • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
      Read full review

      Automattic

      • Positive: low cost to start up, and allowed us to start selling right away.
      • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
      • Positive: easily integrates with PayPal and Stripe.
      Read full review

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