What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
103 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
113 Ratings

Stripe

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
103 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

WooCommerce

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Top Rated
113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Stripe

Stripe handles essentially all of your payment infrastructure for you – with little additional logic needed by you, and over the past few years they've significantly built out their additional features for things like invoicing, emailed receipts, etc. Stripe's initial selling point for us was their powerful and well-documented APIs, which, when coupled with their great technical support, has kept us happy over the years.I'm less familiar with what it looks like to try to make use of Stripe without integrating with them via API; I get the impression that they similarly support manually entering and processing payments, however I can't speak to what that process is like or how it compares to the competition.
Anonymous | TrustRadius Reviewer

WooCommerce

WooCommerce is a great platform to create an inexpensive if not free online store if you have the time to learn about it and configure it well. It is especially a great online store platform if you already are experienced using Wordpress since it incorporates so well into it. There are also many great plugins to help you integrate parts of your store into your other content pieces on your WordPress website.
Seth Paine | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Stripe
WooCommerce
8.5
Product catalog & listings
Stripe
WooCommerce
8.8
Product management
Stripe
WooCommerce
8.6
Bulk product upload
Stripe
WooCommerce
7.5
Branding
Stripe
WooCommerce
8.6
Mobile storefront
Stripe
WooCommerce
8.5
Product variations
Stripe
WooCommerce
8.7
Website integration
Stripe
WooCommerce
9.3
Visual customization
Stripe
WooCommerce
7.4
CMS
Stripe
WooCommerce
9.0

Online Shopping Cart

Stripe
WooCommerce
8.3
Abandoned cart recovery
Stripe
WooCommerce
8.5
Checkout user experience
Stripe
WooCommerce
8.2

Online Payment System

Stripe
WooCommerce
9.1
eCommerce security
Stripe
WooCommerce
9.1

eCommerce Marketing

Stripe
WooCommerce
8.1
Promotions & discounts
Stripe
WooCommerce
8.8
Personalized recommendations
Stripe
WooCommerce
7.6
SEO
Stripe
WooCommerce
7.8

eCommerce Business Management

Stripe
WooCommerce
8.2
Multi-site management
Stripe
WooCommerce
8.3
Order processing
Stripe
WooCommerce
8.8
Inventory management
Stripe
WooCommerce
8.0
Shipping
Stripe
WooCommerce
7.9
Custom functionality
Stripe
WooCommerce
8.1

Pros

Stripe

  • Stripe integrates perfectly with our cloud-based accounting software, making collecting payments easy.
  • The dashboard and UI are simple enough to log into and process card transactions via the phone.
  • The reporting features are nice and also integrate into a BI platform we use to provide us with in-depth and accurate reporting of all credit card transactions we do.
  • Their fees are reasonable and in line with their competitors.
Jon Porreca | TrustRadius Reviewer

WooCommerce

  • WooCommerce pages are easy to customize and are optimized for mobile.
  • Ability to create global add-ons for specific product categories.
  • Adding additional plugins to optimize the site is generally affordable and can usually be done without a developer.
  • There's no cost to get started.
Brian Halstrom | TrustRadius Reviewer

Cons

Stripe

  • Despite the API documentation and examples from third party sources, it can be hard to get setup. Given the number of commonly desired things to setup, it would be nice to have more pre-coded features to get started with less trial and error.
Brandon Zell | TrustRadius Reviewer

WooCommerce

  • Reliance on meta table for storing and accessing product and order data. (Coming soon)
  • Better reporting interface. (Coming soon)
  • Option to more easily choose between multi-page or single page cart/checkout.
  • Auto refresh the price totals on cart page when quantity changes using AJAX.
  • Show “-” and “+” buttons around the quantity field.
  • Show confirmation before user changes quantity to zero.
Rob Watson | TrustRadius Reviewer

Likelihood to Renew

Stripe

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 10.0
Based on 3 answers
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
Rick Fitzgerald | TrustRadius Reviewer

Usability

Stripe

Stripe 10.0
Based on 1 answer
It's extremely user-friendly and easy to navigate.
Angel Brockbank | TrustRadius Reviewer

WooCommerce

WooCommerce 7.0
Based on 1 answer
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
Katie Miller | TrustRadius Reviewer

Support Rating

Stripe

Stripe 8.6
Based on 16 answers
I have not had to utilize the customer support feature, which is why I gave it a ten! I feel like the better the software is, the less you have to use customer support, which is much easier on the user! Love the user-friendliness of Stripe. I would definitely recommend it!
Emily Williams | TrustRadius Reviewer

WooCommerce

No score
No answers yet
No answers on this topic

Alternatives Considered

Stripe

They are very similar. PayPal charges you monthly to have the ability to set up monthly payments. I had a problem with PayPal earlier this year where it would let me set up a recurring payment but then would not let me charge my customer the following month. It's actually a pain in the ass to have to go into PayPal every month and bill your clients on the billing cycle day. Stripe does it automatically.
Andy Ryan | TrustRadius Reviewer

WooCommerce

WooCommerce stacks up very nicely. While there is a learning curve involved, it more than makes up for the challenge when it comes to cost. You won't find yourself spending money each month to keep your site live or pay for your ecommerce platform like you do with others. Once you have WooCommerce installed (for free) you technically do not need to pay anything unless you plan on scaling up and adding new functionality. We now use WooCommerce for all of our ecommerce sites and we have saved a lot of money over competitors.
Joseph Condon | TrustRadius Reviewer

Return on Investment

Stripe

  • For the small fee I pay for processing services, it's nice to have so many flexible payment options for my clients.
  • The automation of deposits into my account makes it well worth a small fee. I plugged my information into my settings and haven't had to think twice.
Reagan Baird Edwards | TrustRadius Reviewer

WooCommerce

  • I currently have not had a lot of ROI from using WooCommerce
  • While it is easy to set up, it doesn't handle things like marketing, emails, or promotion to build up sales
  • It can easily integrate with most email marketing, making follow-up emails easy to set up.
Megan Bailey | TrustRadius Reviewer

Pricing Details

Stripe

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WooCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Stripe
8.9
WooCommerce
9.2

Likelihood to Renew

Stripe
WooCommerce
10.0

Usability

Stripe
10.0
WooCommerce
7.0

Support Rating

Stripe
8.6
WooCommerce

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