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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Tandem Surveys

    Score10 out of 10
    N/ATandem Surveys offers survey technology solutions, committed to making data collection and analysis hassle-free for businesses of any scale. The platform provides survey instruments and reporting capabilities, used to facilitate streamlined survey development, data collection, and progress monitoring. The surveys features: One click reporting. Remote scheduling and monitoring of survey…N/A
    Pricing
    SurveyMonkeyTandem Surveys
    Editions & Modules
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    SurveyMonkeyTandem Surveys
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SurveyMonkeyTandem Surveys
    Considered Both Products
    SurveyMonkey, Inc
    No answer on this topic
    Tandem Surveys
    Chose Tandem Surveys
    As compared to Google Forms, Tandem Survey is very customizable and professional-looking. When it comes to SurveyMonkey, it is more affordable and does the job well. Tandem Surveys basically has everything you can ask for an online survey that other platforms don't have. It is …
    Incentivized
    Key User Insights
    Would buy again
    79%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    81%
    Delivers good value for the price
    30 Answers
    No answers on this topic
    Happy with the feature set
    84%
    Happy with the feature set
    36 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    28 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    31 Answers
    No answers on this topic
    Features
    SurveyMonkeyTandem Surveys
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SurveyMonkey and Tandem Surveys
    Feature
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    Tandem Surveys
    10.0
    1 Ratings
    22% above category average
    Survey templates8.075 Ratings10.01 Ratings
    Themes7.367 Ratings10.01 Ratings
    Custom logo/branding6.367 Ratings10.01 Ratings
    Survey Content
    Comparison of Survey Content features of SurveyMonkey and Tandem Surveys
    Feature
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    Tandem Surveys
    10.0
    1 Ratings
    16% above category average
    Changes to live survey7.062 Ratings10.01 Ratings
    Question design help6.872 Ratings10.01 Ratings
    Multiple question types9.078 Ratings10.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of SurveyMonkey and Tandem Surveys
    Feature
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    Tandem Surveys
    7.0
    1 Ratings
    18% below category average
    Survey logic flexibility7.372 Ratings7.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SurveyMonkey and Tandem Surveys
    Feature
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    Tandem Surveys
    10.0
    1 Ratings
    21% above category average
    Response tracking7.577 Ratings10.01 Ratings
    Data export6.374 Ratings10.01 Ratings
    Standard reports8.077 Ratings10.01 Ratings
    Custom reports6.864 Ratings10.01 Ratings
    Analytics7.065 Ratings10.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SurveyMonkey and Tandem Surveys
    Feature
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    Tandem Surveys
    10.0
    1 Ratings
    15% above category average
    Access controls8.067 Ratings10.01 Ratings
    Compliance8.558 Ratings10.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SurveyMonkey and Tandem Surveys
    Feature
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    Tandem Surveys
    -
    Ratings
    Vendor-offered crowdsourcing7.332 Ratings00 Ratings
    Respondent restrictions7.846 Ratings00 Ratings
    Best Alternatives
    SurveyMonkeyTandem Surveys
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SurveyMonkeyTandem Surveys
    Likelihood to Recommend
    8.7
    (111 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (26 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (41 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (35 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SurveyMonkeyTandem Surveys
    Likelihood to Recommend
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
    Read full review
    Tandem Surveys
    We conduct a monthly employee engagement survey and we use Tandem Surveys for this. It helps us in creating surveys instantly and in generating real time reports that we use in our monthly meetings to discuss and plan for actionable strategies. We also use it for market research when we are launching new products and services
    Read full review
    Pros
    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    Tandem Surveys
    • Creating survey is very easy with its drag and drop function
    • Uploading respondents is very easy and seamless
    • Reporting is amazing! We even use the exact reporting dashboard in our presentation
    • Delivery method options are great, it helps us increase our response rate
    • It has scheduling function, so we can schedule surveys every month without worrying about it
    Read full review
    Cons
    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
    Read full review
    Tandem Surveys
    • It is limited when it comes to integration, you can't integrate it with other apps
    Read full review
    Likelihood to Renew
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    Tandem Surveys
    No answers on this topic
    Usability
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
    Read full review
    Tandem Surveys
    No answers on this topic
    Performance
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    Tandem Surveys
    No answers on this topic
    Support Rating
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
    Read full review
    Tandem Surveys
    No answers on this topic
    Implementation Rating
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    Tandem Surveys
    No answers on this topic
    Alternatives Considered
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
    Read full review
    Tandem Surveys
    As compared to Google Forms, Tandem Survey is very customizable and professional-looking. When it comes to SurveyMonkey, it is more affordable and does the job well. Tandem Surveys basically has everything you can ask for an online survey that other platforms don't have. It is really good platform and we highly recommend it with other businesses
    Read full review
    Return on Investment
    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
    Read full review
    Tandem Surveys
    • Using Tandem Surveys, it helped us to better understand our employees which increases our retention rate and reduces turn over which saves us a lot when it comes to recruitment and training new employees.
    Read full review
    ScreenShots