What users are saying about
33 Ratings
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Based on 33 reviews and ratings
WatchGuard Network Security
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Top Rated
175 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 175 reviews and ratings
Likelihood to Recommend
Symantec Advanced Threat Protection
It is well suited in most corporate environments that want an easy to maintain anti-virus program. The only major drawback we experienced was not having the ability to easily interact with the UI. Some other AV programs have more straightforward graphics and management panels. However, overall it did a great job at protecting the company.

Verified User
Analyst in Information Technology
Telecommunications Company, 1001-5000 employeesWatchGuard Network Security
For the size of businesses that I am involved with, the WatchGuard products are an excellent fit in terms of pricing, capacity, performance and reliability. The products are scaled for both main office or branch offices or warehouses. I have yet to not be able to come up with the correct solution for businesses. The pre-sales staff has excellent product knowledge and has always made the right recommendations.

Verified User
Consultant in Information Technology
Automotive Company, 51-200 employeesFeature Rating Comparison
Firewall
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.0
Identification Technologies
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.3
Visualization Tools
Symantec Advanced Threat Protection
—
WatchGuard Network Security
6.6
Content Inspection
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.3
Policy-based Controls
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.5
Active Directory and LDAP
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.0
Firewall Management Console
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.5
Reporting and Logging
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.1
VPN
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.4
High Availability
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.1
Stateful Inspection
Symantec Advanced Threat Protection
—
WatchGuard Network Security
8.3
Proxy Server
Symantec Advanced Threat Protection
—
WatchGuard Network Security
7.5
Pros
Symantec Advanced Threat Protection
- It seems to be very good at protecting us from threats. We don't have users who are doing stupid things or anything, but we have never had a severe compromise.
- The management is pretty easy (we are using the on-prem version), it's full of the ability to see what's going on and customize things.
- The client runs without much issue, and without users' knowledge or involvement.
Network System Administrator
LANprofessionalsInformation Technology and Services, 1-10 employees
WatchGuard Network Security
- URL Filtering: Extremely effective for blocking of questionable content and protecting from phishing sites.
- Antivirus: Our clients have seen far fewer active threats when a WatchGuard Network Security Device is in place.
- Data Loss Prevention: A valuable tool for our clients who require more security when it comes to metadata and personal data leaving the network.
Senior Support Specialist / Project Manager
Tech HelpInformation Technology and Services, 1-10 employees
Cons
Symantec Advanced Threat Protection
- Improve the protection of the system in all areas.
- The employees are now safer and relaxed about security.
- The company now has more protection in the data and information.
Accounting analyst
AlcoaMining & Metals, 10,001+ employees
WatchGuard Network Security
- Partner communications on technical issues. For example the undocumented feature of SDWAN hidden route. There is still no documentation on that.
- Too infrequent communications about high incidence technical support issues. We do not want to have to be encountering known issues and then having outages or problems that we then have to put in tickets about.
- Pay attention to your most highly technical partners, not just those that sell a lot of equipment. The highly technical partners can and do provide very usable feedback that can make the products better.
- WG wants partners to build relationships with people inside WG so we can drive solutions to problems, but too frequently, we get no response to emails sent to the proper internal resources about legitimate issues.
President
Quality Plus ConsultingInformation Technology and Services, 1-10 employees
Likelihood to Renew
Symantec Advanced Threat Protection
Symantec Advanced Threat Protection 8.0
Based on 1 answer
Simplicity and scale of product

Verified User
Director in Information Technology
Hospital & Health Care Company, 11-50 employeesWatchGuard Network Security
WatchGuard Network Security 9.1
Based on 3 answers
To be replaced, we would need to see a clear set of reasons that acutely address the points I have made in favor of this solution, and they would need to be Cheaper, easier to use, give more clarity into the networking, and create easier dashboards and reports for managemnt of users networking and threat actors attempts to compromise the network.
IT Director
Wayne Transports, Inc.Transportation/Trucking/Railroad, 501-1000 employees
Usability
Symantec Advanced Threat Protection
Symantec Advanced Threat Protection 8.0
Based on 1 answer
Easy to use once you have done the research and self education

Verified User
Director in Information Technology
Hospital & Health Care Company, 11-50 employeesWatchGuard Network Security
WatchGuard Network Security 8.8
Based on 98 answers
I first started using WatchGuard firewalls about 20 years ago and found them easy to pick up and learn. Since then I have had experience with many other types--Sonicwalls, Palo Altos, and Cisco Meraki, just to name a few--and I still find the that WatchGuard is the easiest to deploy and work with. I still use the management software (vs. the newer web interface) and it's just very easy to find what I need and to make changes.
IT Director
LSLCPAsFinancial Services, 51-200 employees
Support Rating
Symantec Advanced Threat Protection
Symantec Advanced Threat Protection 8.0
Based on 3 answers
Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.

Verified User
Analyst in Information Technology
Telecommunications Company, 1001-5000 employeesWatchGuard Network Security
WatchGuard Network Security 7.8
Based on 7 answers
I give this rating as a result of almost 20 years of interfacing with WatchGuard technical support. Of all my vendors that I have to deal with WatchGuard is one of the best I have ever dealt with bar none. I have seldom finished a call to them without a solution. If they by chance don't have the solution, they will figure it out and get back to you ASAP as well as update the casefile online. Technical support is available via phone and web portal. It takes a few minutes to create a case online, assign a priority and submit. They get back to you depending on the critical nature of the issue, but you can expect urgent attention for critical and catastrophic issues.
Director Of Information Technology
Fort Walton Machining, Inc.Aviation & Aerospace, 51-200 employees
In-Person Training
Symantec Advanced Threat Protection
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 9.1
Based on 1 answer
In person training is very good for the interaction with qualified trainers
President
Quality Plus ConsultingInformation Technology and Services, 1-10 employees
Online Training
Symantec Advanced Threat Protection
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 6.4
Based on 1 answer
Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
President
Quality Plus ConsultingInformation Technology and Services, 1-10 employees
Implementation Rating
Symantec Advanced Threat Protection
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 8.7
Based on 100 answers
Implementation of a device, with knowledge of the WatchGuard system, can be fairly straightforward for a typical school/branch office. Anywhere with a few servers will have the policy list grow exponentially and end up with a big mess of policies. We have 30 servers, along with providing local Internet. We have over 100 policies and growing.

Verified User
Project Manager in Information Technology
Primary/Secondary Education Company, 201-500 employeesAlternatives Considered
Symantec Advanced Threat Protection
Cisco FireAMP was a terrible competitor to Symantec. Outdated UI, often flagged itself as a threat, and difficult to manage/trust.Avast was much better than Symantec, however, its deployment was more difficult. But detection was great and we could trust its results much more. Malwarebytes was the best out of all. We could trust the results, and it was easy to use and deploy. There were no issues with this application compared to Symantec.
IT Consultant
Great Lakes Health ConnectHigher Education, 11-50 employees
WatchGuard Network Security
I find Watchguard much easier to deploy and maintain than Sonicwall devices. I find they offer a comparable range of products and features, however, I liked the deployment process of Watchguards much more. The Cisco ASA is a great firewall as well, however, can require more in-depth knowledge to deploy. Watchguard dual WAN functionality is better than the ASA as well which requires routers outside of the ASA to maintain a true dual WAN setup.
Senior Network Engineer
DiamondITInformation Technology and Services, 11-50 employees
Return on Investment
Symantec Advanced Threat Protection
- Good reliability record. High level of detections. Blacks threats well.
- Updates and deployment are easy and reliable.
- Has protected our systems and business users well.

Verified User
Manager in Information Technology
Food Production Company, 10,001+ employeesWatchGuard Network Security
- Blocking bad websites has saved many of our clients from any infection which saves time and money from a business being down and needing files restored perspective.
- Automatic end user training has saved time not having to go onsite to do it ourselves.
- Traffic and Security Reports that we use with clients to show them employee usage, blocked security threats, and growth projections.
Project Engineer
Echopath, LLCComputer & Network Security, 11-50 employees
Screenshots
Symantec Advanced Threat Protection
—WatchGuard Network Security
See All (4) WatchGuard Network Security ScreenshotsPricing Details
Symantec Advanced Threat Protection
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
WatchGuard Network Security
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No