Likelihood to Recommend I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it
Read full review Workable is great at creating job posts and posting them to multiple job boards with a single click and also running paid campaigns on social media platforms to reach passive candidates as well. Workable has a friendly UI and has a very gentle learning curve. It is more appropriate for larger organizations where you need to hire thousands of people a year and need to always have a pipeline of great talent.
Read full review Pros Ability to track candidates engagements with requisitions Personalized email campaigns Ability to post requisitions in different job sites Easy to integrate other systems with SmashFly Talent Network Forms Read full review The platform allows us to implement a scorecard service through which it is possible to keep track of the quality of nutrition that each prospective employee could bring to the company, so that the decision to hire any of them is as profitable as possible. Communication with candidates is very easy to track, so that it is possible to make sure that the results proposed by each employee in the recruitment area are totally adequate. This is useful to filter possible failures that may occur on the part of the recruitment team. The platform works with recruitment funnels, whose structure allows us to purify the information of real utility for the company by the employees, and where we can even add databases with the information of all prospective employees that are kept in the recruitment process. Using Workable in conjunction with the information provided by their online technical assistants results in a huge improvement in our labor operation, as they know the best strategies to leverage our hiring management. Workable's technical support is active most of the day. Using Workable was no problem for our employees in the human talent development area, mostly because they, despite not having any experience with Workable, were able to adapt to the platform with incredible speed, thanks to the ease of use of Workable and the number of tools it has right out of the box. Read full review Cons Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant. Read full review The ability to schedule interviews via Workable was great, but it was unable to pull other items from your calendar, so it was easy to end up double booked for appointments if you weren't careful. The reporting leaves a bit to be desired, there is not a lot of customization for what I really needed reports on. Read full review Likelihood to Renew It's become a part of the fabric of our hiring process and we are growing like crazy! Once we have a working platform in place the cost of the change management typically far out weighs the benefits derived from the change! It's especially hard to change a process with employees who are not key stake holders, they are alway hesitant to invest time in a new product they are only going to use once in a while. With that said if something else came along with benefits far and above workable that we would gain a clear lift in productivity and capabilities we would make the change, we've done it with other parts of our tech stack
Read full review Usability Very easy to use
Read full review Support Rating I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help
Read full review I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.
Read full review Alternatives Considered It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others
Read full review Workable was an excellent tool for our start-up. It was cost effective but very user-friendly. It wasn't a difficult sell to ensure our hiring managers would utilize the tool, and I particularly liked the inbox feature to stay organized. I rated Workable very highly, though as our company grew exponentially, we did go in a different direction.
Read full review Return on Investment From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire. Some recruiters are reluctant to use smashfly because they think they're doing double effort. Read full review Workable has a had positive ROI on our workflow management, as the basic pay-as-you-go feature for a single role is incredibly affordable ($50/month) for a 2-3 month mid-to-senior level candidate search. The ease of use has helped us move candidates faster as well - our average time to close a role decreased by 22% after our first 6 months of using Workable. Read full review ScreenShots