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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A

    Teamwork.com

    Score8.2 out of 10
    N/ATeamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners. Teamwork.com…

    $13.99

    per month per user

    Pricing
    ZimbraTeamwork.com
    Editions & Modules
    No answers on this topic
    Deliver
    $13.99
    per month per user
    Grow
    $29.99
    per month per user
    Optimize
    Contact Sales
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    ZimbraTeamwork.com
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    ZimbraTeamwork.com
    Considered Both Products
    Synacor
    No answer on this topic
    Teamwork
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    79%
    Implementation went as expected
    15 Answers
    Features
    ZimbraTeamwork.com
    Project Management
    Comparison of Project Management features of Zimbra by Synacor and Teamwork.com
    Feature
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    Teamwork.com
    6.2
    80 Ratings
    21% below category average
    Task Management9.86 Ratings10.080 Ratings
    Gantt Charts8.13 Ratings4.471 Ratings
    Scheduling9.85 Ratings5.426 Ratings
    Workflow Automation7.23 Ratings5.322 Ratings
    Mobile Access9.76 Ratings4.462 Ratings
    Search9.86 Ratings00 Ratings
    Visual planning tools8.53 Ratings00 Ratings
    Resource Management00 Ratings6.311 Ratings
    Team Collaboration00 Ratings8.123 Ratings
    Support for Agile Methodology00 Ratings7.115 Ratings
    Support for Waterfall Methodology00 Ratings8.116 Ratings
    Document Management00 Ratings7.171 Ratings
    Email integration00 Ratings7.163 Ratings
    Timesheet Tracking00 Ratings7.123 Ratings
    Change request and Case Management00 Ratings2.517 Ratings
    Budget and Expense Management00 Ratings3.415 Ratings
    Communication
    Comparison of Communication features of Zimbra by Synacor and Teamwork.com
    Feature
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Teamwork.com
    -
    Ratings
    Chat7.07 Ratings00 Ratings
    Notifications5.18 Ratings00 Ratings
    Discussions2.07 Ratings00 Ratings
    Surveys7.72 Ratings00 Ratings
    Internal knowledgebase7.73 Ratings00 Ratings
    Integrates with GoToMeeting7.63 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.04 Ratings00 Ratings
    Integrates with Outlook7.53 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Zimbra by Synacor and Teamwork.com
    Feature
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    Teamwork.com
    -
    Ratings
    Versioning5.19 Ratings00 Ratings
    Video files1.29 Ratings00 Ratings
    Audio files1.29 Ratings00 Ratings
    Document collaboration5.19 Ratings00 Ratings
    Access control8.75 Ratings00 Ratings
    Advanced security features9.76 Ratings00 Ratings
    Integrates with Google Drive6.62 Ratings00 Ratings
    Device sync6.64 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Zimbra by Synacor and Teamwork.com
    Feature
    Zimbra by Synacor
    -
    Ratings
    Teamwork.com
    5.1
    33 Ratings
    40% below category average
    Quotes/estimates00 Ratings5.012 Ratings
    Invoicing00 Ratings5.012 Ratings
    Project & financial reporting00 Ratings5.215 Ratings
    Integration with accounting software00 Ratings5.028 Ratings
    Best Alternatives
    ZimbraTeamwork.com
    Small Businesses
    Flock
    Score9.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ZimbraTeamwork.com
    Likelihood to Recommend
    8.0
    (10 ratings)
    10.0
    (82 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    10.0
    (21 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (27 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ZimbraTeamwork.com
    Likelihood to Recommend
    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
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    Teamwork
    Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
    Incentivized
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    Pros
    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Teamwork
    • I am a believer that simple and easy should be the key to create great opportunities.
    • Teamwork has helped me to turn simple task management into the execution of large, massive projects.
    • It has certainly worked great in helping to maintain workflow in my department.
    Incentivized
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    Cons
    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
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    Teamwork
    • Visualization needs to be improved, charts graphs are limited
    • Value stream mapping should be available to determine and prioritize the work.
    • Documentation should be available stepwise with export and printable facility.
    • It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project.
    • Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point
    Incentivized
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    Likelihood to Renew
    Synacor
    No answers on this topic
    Teamwork
    We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
    Incentivized
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    Usability
    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
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    Teamwork
    I give it a 9 out of 10, because there is a bit of a learning curve when you first start using Teamwork Projects because there is a lot to learn & recognize where to find it. They do offer a good range of tools that can be applied to every project - So say you're working on an internal project and don't need Milestones or Billing, you can shut those modules off. This can help simplify the interface for beginners. Once you've had a few days in Teamwork Projects, I think it's a 10/10 usability. It's very easy to accomplish your tasks and keep track of what you're managing.
    Incentivized
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    Support Rating
    Synacor
    No answers on this topic
    Teamwork
    We've been able to meet with the customer success team on multiple occasions to discuss the roadmap and learn about the company culture. Being based in Ireland, we occasionally have to wait until they wake up to get support requests handled in the states and larger conversations about big enhancement requests were politely collected but not followed up on
    Incentivized
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    Implementation Rating
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
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    Teamwork
    No answers on this topic
    Alternatives Considered
    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
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    Teamwork
    I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs. Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that. Asana was a very nice app to trial, but it lacked many of the features that we were looking for.
    Incentivized
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    Return on Investment
    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
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    Teamwork
    • Teamwork was a great starter into project management software. We were WAY more organized and efficient than we ever were with Trello boards and the PM software included with our accounting system.
    • Clients were mostly pleased with interacting with Teamwork, and appreciated the ability to track their comments and requests in one place.
    • Ultimately, we stopped using Teamwork after about 6 months because we need something more focused on web development projects specifically
    Incentivized
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    ScreenShots

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Teamwork.com Screenshots

    Screenshot of Project's viewScreenshot of Task viewScreenshot of Board viewScreenshot of Project's tabScreenshot of Calendar view