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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Syncro

    Score7.4 out of 10
    N/ASyncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.

    $159

    per month per user

    WatchGuard Endpoint Security

    Score8.7 out of 10
    N/AWatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.N/A
    Pricing
    SyncroWatchGuard Endpoint Security
    Editions & Modules
    Core
    $159
    per month per user
    Team
    $209
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    SyncroWatchGuard Endpoint Security
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual payment.—
    More Pricing Information
    Community Pulse
    SyncroWatchGuard Endpoint Security
    Considered Both Products
    SyncroMSP Servably Inc
    No answer on this topic
    WatchGuard Technologies
    Chose WatchGuard Endpoint Security
    Watchguard AD integrates and works well with every security solution we use and sell to our customers.
    Incentivized
    Chose WatchGuard Endpoint Security
    Only Malwarebytes comes close to the ease of use and minimal system resources used. The other two are absolute garbage to use and manage. Webroot slowed down my clients' PCs so much that I switched them to [Adaptive Defense 360] and they immediately noticed the difference. I …
    Incentivized
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    96%
    Would buy again
    135 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    97%
    Delivers good value for the price
    126 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    98%
    Happy with the feature set
    138 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    129 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    93%
    Implementation went as expected
    129 Answers
    Features
    SyncroWatchGuard Endpoint Security
    Application Performance Management
    Comparison of Application Performance Management features of Syncro and WatchGuard Endpoint Security
    Feature
    Syncro
    6.4
    3 Ratings
    11% below category average
    WatchGuard Endpoint Security
    -
    Ratings
    Virtualization monitoring7.43 Ratings00 Ratings
    IT Asset Discovery5.32 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Syncro and WatchGuard Endpoint Security
    Feature
    Syncro
    7.6
    4 Ratings
    7% above category average
    WatchGuard Endpoint Security
    -
    Ratings
    Remote monitoring8.44 Ratings00 Ratings
    Network device monitoring6.63 Ratings00 Ratings
    Activity Monitoring7.83 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Syncro and WatchGuard Endpoint Security
    Feature
    Syncro
    7.3
    3 Ratings
    8% above category average
    WatchGuard Endpoint Security
    -
    Ratings
    Patch Management7.73 Ratings00 Ratings
    Policy-based automation6.93 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Syncro and WatchGuard Endpoint Security
    Feature
    Syncro
    7.3
    3 Ratings
    4% above category average
    WatchGuard Endpoint Security
    -
    Ratings
    Attended device access8.83 Ratings00 Ratings
    Unattended device access7.63 Ratings00 Ratings
    Mobile device access7.01 Ratings00 Ratings
    Virtual device access8.02 Ratings00 Ratings
    Multiple-display support4.52 Ratings00 Ratings
    Multiple concurrent sessions8.13 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Syncro and WatchGuard Endpoint Security
    Feature
    Syncro
    -
    Ratings
    WatchGuard Endpoint Security
    8.6
    143 Ratings
    1% above category average
    Anti-Exploit Technology00 Ratings8.7136 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.4140 Ratings
    Centralized Management00 Ratings9.1138 Ratings
    Hybrid Deployment Support00 Ratings8.02 Ratings
    Infection Remediation00 Ratings7.36 Ratings
    Vulnerability Management00 Ratings8.543 Ratings
    Malware Detection00 Ratings9.4142 Ratings
    Best Alternatives
    SyncroWatchGuard Endpoint Security
    Small Businesses
    Panda Systems Management
    Score7.2 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SyncroWatchGuard Endpoint Security
    Likelihood to Recommend
    6.4
    (5 ratings)
    8.5
    (145 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (15 ratings)
    Usability
    6.9
    (4 ratings)
    10.0
    (88 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (14 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.6
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.8
    (10 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    SyncroWatchGuard Endpoint Security
    Likelihood to Recommend
    SyncroMSP Servably Inc
    SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
    Incentivized
    Read full review
    WatchGuard Technologies
    I would recommend Watchguard Endpoint Security to organizations that are already using WatchGuard Firebox with the Total Security suite or those looking for an additional layer of endpoint protection. The bundled licensing provides strong value and makes it easy to extend protection from the network level to the endpoint. In our case, we primarily use it as a supplement to SentinelOne, and it integrates well in that role. The agent has been stable, the cloud management is straightforward, and it has not caused operational issues in our environment. For businesses that want added visibility and layered security alongside their primary endpoint solution, Watchguard Endpoint Security is a solid option.
    Incentivized
    Read full review
    Pros
    SyncroMSP Servably Inc
    • Due to the cloud based platform, we could scale the based on our needs relatively with ease.
    • We also utilized the auto billing features which were convenience.
    • The consolidation of both RMM and RSA decreased the amount of software we needed.
    • Also, the user friendliness of the platform allowed employees to use easy.
    Incentivized
    Read full review
    WatchGuard Technologies
    • The protection is fast with unperceivable loss of network speed.
    • Watchguard Endpoint Security is extremely accurate. That is, we never experienced false positives.
    • Something else tht does not get mentioned enough, is we have yet to overwhelm our Firebox 390 - it has kept up with detections!
    Incentivized
    Read full review
    Cons
    SyncroMSP Servably Inc
    • Better project management
    • Ability to create teams
    Incentivized
    Read full review
    WatchGuard Technologies
    • EndPoint has an optional feature for automatic and remote software updates on endpoints, a handy option for keeping computers up-to-date and secure. However, it is not used to install new software but only to update it. We believe that this part is instrumental, but it is somewhat incomplete.
    • Another drawback is that some complementary functions to the antivirus, such as the one above, are optional and require a separate subscription.
    • The implementation of EndPoint requires some planning, especially the time required to harden and learn the system. This is not critical and is typical for this type of system, but it is necessary to plan it well.
    Incentivized
    Read full review
    Likelihood to Renew
    SyncroMSP Servably Inc
    No answers on this topic
    WatchGuard Technologies
    The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
    Incentivized
    Read full review
    Usability
    SyncroMSP Servably Inc
    Too expensive for what it is and the lack of support and bug fixes is annoying
    Incentivized
    Read full review
    WatchGuard Technologies
    Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
    Incentivized
    Read full review
    Reliability and Availability
    SyncroMSP Servably Inc
    No answers on this topic
    WatchGuard Technologies
    The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
    Incentivized
    Read full review
    Performance
    SyncroMSP Servably Inc
    No answers on this topic
    WatchGuard Technologies
    The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
    Incentivized
    Read full review
    Support Rating
    SyncroMSP Servably Inc
    No answers on this topic
    WatchGuard Technologies
    I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
    Read full review
    In-Person Training
    SyncroMSP Servably Inc
    No answers on this topic
    WatchGuard Technologies
    Trainer was excellent, knew this product in-depth.
    Incentivized
    Read full review
    Online Training
    SyncroMSP Servably Inc
    No answers on this topic
    WatchGuard Technologies
    The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point
    Incentivized
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    Implementation Rating
    SyncroMSP Servably Inc
    No answers on this topic
    WatchGuard Technologies
    Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)
    Incentivized
    Read full review
    Alternatives Considered
    SyncroMSP Servably Inc
    Much easier to learn and use
    Incentivized
    Read full review
    WatchGuard Technologies
    We didn't spend much time looking into Symantec - but it was the software of choice for the district before I joined. That said, we were pretty easily talked into Watchguard Endpoint Security as we were already in the Watchguard world of products. Moving to their EDR just seemed to make sense for our organization
    Incentivized
    Read full review
    Scalability
    SyncroMSP Servably Inc
    No answers on this topic
    WatchGuard Technologies
    With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
    Incentivized
    Read full review
    Return on Investment
    SyncroMSP Servably Inc
    • The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
    • Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
    • The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
    Incentivized
    Read full review
    WatchGuard Technologies
    • By committing to go all in on Watchguard Advanced EPDR across our whole client base, we maximized our price position - enabling us to offer the best endpoint security at a price better than what lesser competitive products cost.
    • Leveraging Watchguard Endpoint Security as part of our unified platform strategy provides better integrated security, managed through Watchguard's cloud architecture. This significantly reduces our cost to deploy, manage, and support our client's. Our improved security offering, better delivery, and stronger price position has helped us achieve 56% growth in our managed services business over the past 18-months.
    • Organizations that have disparate cyber security products often require specialists for each solution in their stack. Watchguard provides outstanding training resources that equip our entire technical staff - significantly improving our service delivery while lowering our overall cost of business.
    Incentivized
    Read full review
    ScreenShots

    Syncro Screenshots

    Screenshot of the interface to monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.Screenshot of Syncro’s intelligent Smart Ticket Management, which automatically routes tickets and gets information in front of techs, displays relevant context from prior tickets, and surfaces recommended remediation steps to speed up resolution times.Screenshot of where to securely access endpoints and resolve issues anytime, from anywhere, via Splashtop — included with the Syncro subscription at no extra cost.Screenshot of Syncro automating Entra ID tasks and admin work including user syncs, password resets, and license billing.Screenshot of the interface to benchmark M365 tenants against CIS-aligned best practices — offering guided configuration, centralized visibility, drift detection, and automated alerts to help maintain compliance.Screenshot of Microsoft 365 and Entra ID backup, which helps to safeguard against data loss, reinforce compliance, and ensure business continuity without compromise.

    WatchGuard Endpoint Security Screenshots

    Screenshot of Main Security DashboardScreenshot of Main Security DashboardScreenshot of Risks DashboardScreenshot of Endpoint Access EnforcementScreenshot of Incident Details