Syncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.
$159
per month per user
HPE Zerto Software
Score9.5 out of 10
Enterprise companies (1,001+ employees)
HPE Zerto Software aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications.
SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
