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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tealium Customer Data Hub

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A

    Treasure AI

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Treasure AI is an enterprise customer data platform (CDP) that reclaims customer-centricity in the age of the digital customer. It does this by connecting all data and uniting teams and systems into one customer data platform to power purposeful engagements.N/A
    Pricing
    Tealium Customer Data HubTreasure AI
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Tealium Customer Data HubTreasure AI
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Tealium Customer Data HubTreasure AI
    Considered Both Products
    Tealium
    Chose Tealium Customer Data Hub
    Tealium Customer Data Hub focus on security and privacy is second to none, especially when you start to compare these to their competitors. This was one of the main reasons that we recommend it to our clients along with its ability to be easily managed by IT and marketing teams …
    Incentivized
    Chose Tealium Customer Data Hub
    Tealium is a solid CDP vendor with leading capabilities when it comes to data collection and distribution in real-time (sub-sec) compared to other evaluated vendors. Tealium Customer Data Hub's ease of ingesting new data with limited additional configuration required compared …
    Incentivized
    Chose Tealium Customer Data Hub
    Tealium Customer Data Hub is cost effective in terms of comparison with sap but for organization who requires high retention and solution as per requirement and needs of customer it is best to go with sap solution.
    Incentivized
    Treasure AI
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    82 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    67 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    81 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    53 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    60 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Tealium Customer Data HubTreasure AI
    Tag Management
    Comparison of Tag Management features of Tealium Customer Data Hub and Treasure AI
    Feature
    Tealium Customer Data Hub
    8.2
    12 Ratings
    0% below category average
    Treasure AI
    -
    Ratings
    Tag library9.012 Ratings00 Ratings
    Tag variable mapping8.012 Ratings00 Ratings
    Ease of writing custom tags8.012 Ratings00 Ratings
    Rules-driven tag execution9.112 Ratings00 Ratings
    Tag performance monitoring4.311 Ratings00 Ratings
    Page load times8.911 Ratings00 Ratings
    Mobile app tagging8.05 Ratings00 Ratings
    Library of JavaScript extensions9.911 Ratings00 Ratings
    Best Alternatives
    Tealium Customer Data HubTreasure AI
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    Adobe Real-Time CDP
    Score8.3 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    Tealium Customer Data Hub
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tealium Customer Data HubTreasure AI
    Likelihood to Recommend
    8.5
    (131 ratings)
    9.0
    (89 ratings)
    Likelihood to Renew
    9.2
    (20 ratings)
    9.1
    (5 ratings)
    Usability
    9.0
    (12 ratings)
    8.0
    (4 ratings)
    Availability
    9.0
    (2 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (4 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.4
    (84 ratings)
    8.2
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    6.4
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.0
    (2 ratings)
    9.1
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    7.4
    (2 ratings)
    User Testimonials
    Tealium Customer Data HubTreasure AI
    Likelihood to Recommend
    Tealium
    Well suited: Any company that has a variety of data interspersed across multiple systems and is trying to get a more unified understanding of their customer profile—that enriched customer view of having all these disparate data sources and wanting to bring them together in a relatively seamless manner, and then having that more nuanced understanding of the entirety of the customer and being able to action off of it. Which again, I feel like is a core marketing use case.
    Incentivized
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    Treasure AI
    Treasure Data is well suited to integrating multiple data sources, including online and digital sources. It is also well suited to trigger audience activations to known customers based on their online activity, integrating 3rd party data, and activating target audiences to ad platforms.
    Incentivized
    Read full review
    Pros
    Tealium
    • Activation in real time - it's really good and you can literally see the information being activated in all other technologies that my clients use, like TikTok, Facebook, Google, et cetera. At the time that a client arrives on your website, you have instant data to enrich the profiles and activate on this channel. So this is really good and it's something that Tealium give us the control in order to do that.
    • The other thing is that you have the power to choose what data you want to collect and what data you do not want to collect. Tealium is particularly very good on doing that.
    Incentivized
    Read full review
    Treasure AI
    • CDP provides a unified view of data from all touchpoints in the customer journey until a single customer uses the service. This feature is very helpful in making service decisions and direction.
    • It provides a variety of extensions to bring your data together in one place and helps you do this easily.
    • Kits provided by Treasure Box provide basic but helpful methods for further development of services.
    Incentivized
    Read full review
    Cons
    Tealium
    • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
    • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
    • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
    Incentivized
    Read full review
    Treasure AI
    • Documentation is not always fully update --> better off reaching to support for some topics that are not covered
    • Small bugs on the graphical user interface
    • If 2 people are editing on the same project simultaneously, the latter that saves the workflow overwrites the changes of the former one
    Incentivized
    Read full review
    Likelihood to Renew
    Tealium
    I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
    Incentivized
    Read full review
    Treasure AI
    I do think that we definitely will be renewing. We are putting major resources, time, and effort into Treasure Data becoming an extension of our organization, in many ways. We are working toward complete synergies with this product and leadership is very excited about the direction we are heading to be completely customer-centric.
    Incentivized
    Read full review
    Usability
    Tealium
    Once you understand how it works and how to implement things, it is a dream and very user friendly. There is the initial learning curve but there are oceans of helpers available to you to help you bridge that initial gap and get going. Take the time to learn it up front and you will never have any problems. And support is great and available to answer questions
    Incentivized
    Read full review
    Treasure AI
    It's a easy platform to use and give the user detailed logs about what is going on in the workflows, so someone that do not have a lot of experience can start to work with it. And also the master segment usability is awesome, as we can filter a lot of data the way we want.
    Incentivized
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    Reliability and Availability
    Tealium
    It's been flawless as far as I am concerned.
    Incentivized
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    Treasure AI
    As treasure data has a 24 hours support, every time we has big issues that impacts the zones, we do have immediatly support from the treasure data team, so I would say that we do not have any issues with availability
    Incentivized
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    Performance
    Tealium
    Sometimes publishing can take longer than expected
    Incentivized
    Read full review
    Treasure AI
    Since treasure data has started having a huge amount of data, sometimes we do have problems with the workflows logs because we generate a lot of then. But with integrations I have not to complain, its really easy to integrate with other platforms.
    Incentivized
    Read full review
    Support Rating
    Tealium
    The support team often is so quick to respond and so helpful when it comes to working with the needs of my clients and being able to resolve potential shortcomings or technical issues or surrounding the tool. There have been times more recently that I’ve gotten more generic service rather than the tailored experience that I have come to expect.
    Incentivized
    Read full review
    Treasure AI
    The technical team has a good hold on the nuances of the data related to our organization. I have found the online technical support on their site quite responsive including the L1 support. In cases where the L1 team isn't able to resolve, I have found they are prompt in getting the product team's input to get a quick resolution.
    Incentivized
    Read full review
    In-Person Training
    Tealium
    No answers on this topic
    Treasure AI
    I was not here when treasure data was implemented to our company.
    Incentivized
    Read full review
    Online Training
    Tealium
    Did what we needed to onboard us onto the platform
    Incentivized
    Read full review
    Treasure AI
    I wasnt here at the training in the start, but I had a few training with treasure data for a few functionalities, and they provided me god explanations and great documentations, eve if the project were in beta.
    Incentivized
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    Implementation Rating
    Tealium
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Incentivized
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    Treasure AI
    Implementation was quick and our developers had very few issues with the SDK.
    Incentivized
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    Alternatives Considered
    Tealium
    Tealium Customer Data Hub can do it all in one. Whereas, I think by using multiple Tealium Customer Data Hubs, we can utilize what each tool is really good at. In an ideal world, we'd like to use Tealium Customer Data Hub for everything, but one thing that we struggle with is Audience Segmentation, and we are looking for a one touch solution, without a lot of the work since the data is already there.
    Incentivized
    Read full review
    Treasure AI
    We chose Treasure Data for the supreme customer service and lack of hidden costs. We don't need to manage any infrastructure or scale anything to meet customer demand. Treasure Data handles everything and makes it easy for us to integrate and focus on the tasks at hand. There may be cheaper options but we do not regret our decision to go with Treasure Data one bit.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Tealium
    Like anything it could be cheaper but we still feel we get value from it.
    Incentivized
    Read full review
    Treasure AI
    No answers on this topic
    Scalability
    Tealium
    Never had an issue, scales as we use it.
    Incentivized
    Read full review
    Treasure AI
    In abi we do have a lot of data coming every day, so treasure data always give us god solutions and options that would fix the problem.
    Incentivized
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    Professional Services
    Tealium
    Very easy to work with and relatively cost effective
    Incentivized
    Read full review
    Treasure AI
    No answers on this topic
    Return on Investment
    Tealium
    • There has been a near immeasurable return on customer data and improvement of our quality for our physical products due to be in tune with the customer. This has changed our way of doing things for the better to gain a better flow and overall workplace experience.
    • A negative is that Tealium AudienceStream becomes harder to manuever and use data analytics for when a database has been existing for a fairly large amount of time. It goes from an agile ship to a huge vessel that takes many components to be able to move.
    Incentivized
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    Treasure AI
    • We have built and supported our source of truth data tables using Treasure. This forms the foundation of our decision making.
    • Most of our Tableau data sources are created using a Treasure Data export which is executed by workflows on a daily basis which allows us to have visibility into day to day performance and communicate them to a wide variety of roles.
    • We load custom data into our Salesforce instance which allows us to trigger certain workflows and build accountability - i.e. a "Sale" will only count once a certain product driven event occurs which comes from data we pipe into Treasure and then into Salesforce.
    Incentivized
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    ScreenShots

    Tealium Customer Data Hub Screenshots

    Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard

    Treasure AI Screenshots

    Screenshot of some of the out of the box integrations across advertising, CRM, databases, eCommerce, machine learning and more.Screenshot of the query toolsScreenshot of the audience builder