Teamleader vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Teamleader
Score 6.0 out of 10
Small Businesses (1-50 employees)
Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…
$59
2 users/month
Vtiger
Score 9.0 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
TeamleaderVtiger
Editions & Modules
Projects
$59.00
2 users/month
Project Management
$59.00
2 users/month
Support tickets
$59.00
2 users/month
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
TeamleaderVtiger
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup Fee$29 2 users/month$10 / user / month
Additional Detailsextra user is + $12.00/user/monthDiscounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
TeamleaderVtiger
Features
TeamleaderVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Teamleader
8.6
2 Ratings
10% above category average
Vtiger
9.3
9 Ratings
17% above category average
Customer data management / contact management8.02 Ratings10.09 Ratings
Workflow management5.01 Ratings9.09 Ratings
Integration with email client (e.g., Outlook or Gmail)10.02 Ratings9.09 Ratings
Quote & order management10.01 Ratings9.07 Ratings
Interaction tracking10.02 Ratings10.07 Ratings
Opportunity management00 Ratings9.09 Ratings
Contract management00 Ratings9.07 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Teamleader
8.3
1 Ratings
8% above category average
Vtiger
8.5
7 Ratings
10% above category average
Case management10.01 Ratings8.07 Ratings
Call center management7.01 Ratings00 Ratings
Help desk management8.01 Ratings9.07 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Teamleader
10.0
1 Ratings
25% above category average
Vtiger
6.5
7 Ratings
18% below category average
Lead management10.01 Ratings7.07 Ratings
Email marketing00 Ratings6.07 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Teamleader
9.0
2 Ratings
16% above category average
Vtiger
8.7
9 Ratings
12% above category average
Task management10.02 Ratings8.07 Ratings
Billing and invoicing management9.02 Ratings9.08 Ratings
Reporting8.02 Ratings9.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
Teamleader
6.5
1 Ratings
17% below category average
Vtiger
8.7
9 Ratings
12% above category average
Custom fields7.01 Ratings10.09 Ratings
Custom objects6.01 Ratings7.08 Ratings
API for custom integration00 Ratings9.07 Ratings
Security
Comparison of Security features of Product A and Product B
Teamleader
9.0
1 Ratings
7% above category average
Vtiger
8.0
9 Ratings
5% below category average
Single sign-on capability9.01 Ratings00 Ratings
Role-based user permissions00 Ratings8.09 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Teamleader
6.0
1 Ratings
22% below category average
Vtiger
-
Ratings
Compensation management6.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Teamleader
10.0
2 Ratings
28% above category average
Vtiger
10.0
6 Ratings
28% above category average
Mobile access10.02 Ratings10.06 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Teamleader
-
Ratings
Vtiger
8.7
8 Ratings
13% above category average
Forecasting00 Ratings7.07 Ratings
Pipeline visualization00 Ratings10.07 Ratings
Customizable reports00 Ratings9.08 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Teamleader
-
Ratings
Vtiger
8.0
6 Ratings
7% above category average
Social engagement00 Ratings8.06 Ratings
Best Alternatives
TeamleaderVtiger
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TeamleaderVtiger
Likelihood to Recommend
10.0
(2 ratings)
9.0
(9 ratings)
Usability
8.0
(1 ratings)
9.0
(2 ratings)
Support Rating
10.0
(1 ratings)
10.0
(2 ratings)
User Testimonials
TeamleaderVtiger
Likelihood to Recommend
Teamleader
It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
Read full review
Vtiger
vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
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Pros
Teamleader
  • Comply clients data
  • Invoices
  • Track and measure time for projects
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Vtiger
  • User-friendly interface.
  • Reliable tracking system and alerts to maintain overall control of the proceses.
  • Meets all the needs of the average company.
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Cons
Teamleader
  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
Read full review
Vtiger
  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
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Usability
Teamleader
Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
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Vtiger
In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
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Support Rating
Teamleader
Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
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Vtiger
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
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Alternatives Considered
Teamleader
Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
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Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
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Return on Investment
Teamleader
  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
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Vtiger
  • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
  • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
  • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
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ScreenShots

Teamleader Screenshots

Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger