TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Teamleader

    Score6 out of 10
    Small Businesses (1-50 employees)
    Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…

    $59

    2 users/month

    Vtiger

    Score9 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    TeamleaderVtiger
    Editions & Modules
    Projects
    $59.00
    2 users/month
    Project Management
    $59.00
    2 users/month
    Support tickets
    $59.00
    2 users/month
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    TeamleaderVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup Fee$29 2 users/month$10 / user / month
    Additional Detailsextra user is + $12.00/user/monthDiscounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Features
    TeamleaderVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of Teamleader and Vtiger
    Feature
    Teamleader
    8.6
    2 Ratings
    9% above category average
    Vtiger
    9.3
    9 Ratings
    17% above category average
    Customer data management / contact management8.02 Ratings10.09 Ratings
    Workflow management5.01 Ratings9.09 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.02 Ratings9.09 Ratings
    Quote & order management10.01 Ratings9.07 Ratings
    Interaction tracking10.02 Ratings10.07 Ratings
    Opportunity management00 Ratings9.09 Ratings
    Contract management00 Ratings9.07 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Teamleader and Vtiger
    Feature
    Teamleader
    8.3
    1 Ratings
    8% above category average
    Vtiger
    8.5
    7 Ratings
    10% above category average
    Case management10.01 Ratings8.07 Ratings
    Call center management7.01 Ratings00 Ratings
    Help desk management8.01 Ratings9.07 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Teamleader and Vtiger
    Feature
    Teamleader
    10.0
    1 Ratings
    26% above category average
    Vtiger
    6.5
    7 Ratings
    17% below category average
    Lead management10.01 Ratings7.07 Ratings
    Email marketing00 Ratings6.07 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Teamleader and Vtiger
    Feature
    Teamleader
    9.0
    2 Ratings
    16% above category average
    Vtiger
    8.7
    9 Ratings
    12% above category average
    Task management10.02 Ratings8.07 Ratings
    Billing and invoicing management9.02 Ratings9.08 Ratings
    Reporting8.02 Ratings9.08 Ratings
    Customization
    Comparison of Customization features of Teamleader and Vtiger
    Feature
    Teamleader
    6.5
    1 Ratings
    16% below category average
    Vtiger
    8.7
    9 Ratings
    13% above category average
    Custom fields7.01 Ratings10.09 Ratings
    Custom objects6.01 Ratings7.08 Ratings
    API for custom integration00 Ratings9.07 Ratings
    Security
    Comparison of Security features of Teamleader and Vtiger
    Feature
    Teamleader
    9.0
    1 Ratings
    7% above category average
    Vtiger
    8.0
    9 Ratings
    5% below category average
    Single sign-on capability9.01 Ratings00 Ratings
    Role-based user permissions00 Ratings8.09 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Teamleader and Vtiger
    Feature
    Teamleader
    6.0
    1 Ratings
    23% below category average
    Vtiger
    -
    Ratings
    Compensation management6.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Teamleader and Vtiger
    Feature
    Teamleader
    10.0
    2 Ratings
    27% above category average
    Vtiger
    10.0
    6 Ratings
    27% above category average
    Mobile access10.02 Ratings10.06 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Teamleader and Vtiger
    Feature
    Teamleader
    -
    Ratings
    Vtiger
    8.7
    8 Ratings
    13% above category average
    Forecasting00 Ratings7.07 Ratings
    Pipeline visualization00 Ratings10.07 Ratings
    Customizable reports00 Ratings9.08 Ratings
    Social CRM
    Comparison of Social CRM features of Teamleader and Vtiger
    Feature
    Teamleader
    -
    Ratings
    Vtiger
    8.0
    6 Ratings
    6% above category average
    Social engagement00 Ratings8.06 Ratings
    Best Alternatives
    TeamleaderVtiger
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamleaderVtiger
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (9 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    TeamleaderVtiger
    Likelihood to Recommend
    Teamleader
    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Incentivized
    Read full review
    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
    Read full review
    Pros
    Teamleader
    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Incentivized
    Read full review
    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
    Read full review
    Cons
    Teamleader
    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Incentivized
    Read full review
    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
    Read full review
    Usability
    Teamleader
    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Incentivized
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    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
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    Support Rating
    Teamleader
    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Incentivized
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    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
    Incentivized
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    Alternatives Considered
    Teamleader
    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Incentivized
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    Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
    Incentivized
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    Return on Investment
    Teamleader
    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Incentivized
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    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
    Read full review
    ScreenShots

    Teamleader Screenshots

    Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger