Likelihood to Recommend Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
Read full review We can recommend this software without hesitation, as it has the ability to generate reports and data analysis, as well as process the data automatically, which saves time. It is ideal for small and medium-sized companies that wish to improve their services in the business world
Read full review Pros Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly Colored visualizations of stats make it easy to notice when campaigns are taking off Read full review Yellowfin’s Storyboard, Timeline and Collaborative tools make it easy to share data and insights across an organisation. Strong Operational and Executive Dashboards that reflect the business KPIs and can send out prompts to people within the business based on rules. Yellowfin makes it incredibly easy to create dynamic reports and dashboards which incorporate maps through locational intelligence functionality. Yellowfin is a single license and all access is via a web browser making it perfect for both on-premise and cloud deployment. Mobile apps are also available. User roles and source filtering allows Admin/IT to offer different functions/views by user group/role. Mobile BI applications to support any device .. API connectors ( YF 7.2 on the way in Mar16 ) for a range of third-party Web-based applications, data sources, Enterprises CRM/ERP apps & open data platform apps, including Salesforce, Google Analytics, Twitter, Youtube , Zoho CRM, XE.com & more coming to make endusers to integrate their applications for better benefits Yellowfin Integration with Predictive analytical and Big Data processing tools like R, UDF, Spark to build rich applications for end users Read full review Cons I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases. Being able to choose to report on converted clicks or conversions in AdWords would be helpful. Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too. Kim Towne Digital Analytics Manager | Risk Management Coordinator
Read full review The ability to predefine a colour for a specific graph as a selection option dynamically. The ability to customise the label of a chart, especially with respect to performance related reporting graphs we need an increase in dynamic charting options to meet our more specialised requirements. Read full review Likelihood to Renew It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
Read full review Usability I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
Read full review As mentioned previously, if a newer company is looking for a strong, polished BI tool, Yellowfin would be a great software vendor to consider. Unfortunately, the high cost might be a barrier to these newer companies who dont have any legacy software/agreements such as an EA agreement with Microsoft.
Read full review Reliability and Availability 99.9% availability
Read full review Support Rating Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Read full review They have good support in what they provide. But what they provide is not what is promised. I would stay with them if I can. Be very careful before signing up with them. They are not what they seem in the sales pitches. Be very careful and make sure you test and test before you sign up.
Read full review In-Person Training Yellowfin provides 3 levels of training to support consumers, business analytics, developers and Administrations :
Yellowfin BI Training - Level 1 (Exploration) Yellowfin BI Training - Level 2 (Advanced) Yellowfin BI Training - Level 3(Expert) Read full review Online Training Web-based training for large audiences for Level 1 and Level 2 I would suggest
Read full review Implementation Rating Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Read full review Design the data model and views for each dashboard is very important and it is the success factor Configuration of cluster for large implementation
Read full review Alternatives Considered The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
Read full review Yellow Fin platform is browser agnostic and is accessible from desktops as well as mobile devices. It is very simple and fast, it is integrated with Big Data, clients do not require a great training. It just works. But it’s easier to have things on the cloud, especially if you need to use different computers. Yellow Fin lacks the cloud feature.
Read full review Scalability - Tested 500 con-current users in Linux platform with 4 cores systems - Tested with cloud based VM - Tested with 1000 reads per minutes
Read full review Return on Investment Cyfe allows us to provide real time data to our clients Cyfe allows us to provide detailed analytics to our clients showing actual results Cyfe reduced our need to provide monthly "reports" to our marketing clients Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations Read full review Yellowfin gives us a BI tool that is incredibly sleek, which leads our data to be clean, concise, and in an "easy-to-digest" format. Read full review ScreenShots