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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Userlane

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Userlane is a software adoption platform for organizations in healthcare, financial services, manufacturing, and pharma. Most organizations can see that people struggle with their software, but not where, or what it costs. Userlane closes that gap with a loop. It measures where people get stuck, acts inside the application at the moment it happens, and measures again to show what changed. Analytics tools find the problem but leave the fixing to…N/A
    Pricing
    TrelloUserlane
    Editions & Modules
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    No answers on this topic
    Offerings
    Pricing Offerings
    TrelloUserlane
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsA discount is offered for annual billing and for larger numbers of users.The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
    More Pricing Information
    Community Pulse
    TrelloUserlane
    Considered Both Products
    Atlassian
    No answer on this topic
    Userlane
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    104 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    94 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    106 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    63 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    83 Answers
    No answers on this topic
    Features
    TrelloUserlane
    Project Management
    Comparison of Project Management features of Trello and Userlane
    Feature
    Trello
    8.4
    223 Ratings
    9% above category average
    Userlane
    -
    Ratings
    Task Management9.5223 Ratings00 Ratings
    Resource Management9.2186 Ratings00 Ratings
    Gantt Charts7.374 Ratings00 Ratings
    Scheduling8.8169 Ratings00 Ratings
    Workflow Automation8.1143 Ratings00 Ratings
    Team Collaboration8.8219 Ratings00 Ratings
    Support for Agile Methodology8.9148 Ratings00 Ratings
    Support for Waterfall Methodology7.8116 Ratings00 Ratings
    Document Management8.2160 Ratings00 Ratings
    Email integration7.4147 Ratings00 Ratings
    Mobile Access9.2193 Ratings00 Ratings
    Timesheet Tracking8.989 Ratings00 Ratings
    Change request and Case Management8.6103 Ratings00 Ratings
    Budget and Expense Management7.374 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Trello and Userlane
    Feature
    Trello
    6.6
    73 Ratings
    15% below category average
    Userlane
    -
    Ratings
    Quotes/estimates7.250 Ratings00 Ratings
    Invoicing6.643 Ratings00 Ratings
    Project & financial reporting6.859 Ratings00 Ratings
    Integration with accounting software5.845 Ratings00 Ratings
    Best Alternatives
    TrelloUserlane
    Small Businesses
    Any.do
    Score8 out of 10
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TrelloUserlane
    Likelihood to Recommend
    9.3
    (223 ratings)
    9.1
    (4 ratings)
    Likelihood to Renew
    9.9
    (6 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (61 ratings)
    9.1
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (81 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    TrelloUserlane
    Likelihood to Recommend
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Userlane
    Well suited:
    • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
    • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
    • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
    Not so well suited:
    • Desktop apps -- > Doesn't really work for desktop
    • Mobile apps --> Limited support, only works for web-based mobile apps
    • Small user base (less than 50 users) --> Not required when there are only a few users
    Read full review
    Pros
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Userlane
    • Unbiased people and company.
    • Professional team.
    • Solution oriented team.
    Incentivized
    Read full review
    Cons
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Userlane
    • Need to Improve User level analytics
    • Need to Improve UX/UI
    • Need to improve reporting
    • More option to export the analytics report ,Currently you can export in PDF.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Userlane
    No answers on this topic
    Usability
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Userlane
    • Easy to use content editor, no specific knowledge needed
    • Super fast to create interactive guides, went live within days
    • Clean and actionable analytics, not too bloated
    Read full review
    Reliability and Availability
    Atlassian
    yes always support available when I need it!
    Read full review
    Userlane
    No answers on this topic
    Performance
    Atlassian
    Never experienced issues with the above!
    Read full review
    Userlane
    No answers on this topic
    Support Rating
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    Userlane
    No answers on this topic
    In-Person Training
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Userlane
    No answers on this topic
    Implementation Rating
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Userlane
    No answers on this topic
    Alternatives Considered
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Userlane
    I haven't used any other to much extent.
    Incentivized
    Read full review
    Scalability
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Userlane
    No answers on this topic
    Professional Services
    Atlassian
    Not sure if we use those
    Read full review
    Userlane
    No answers on this topic
    Return on Investment
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    Userlane
    • Higher conversion rate.
    • Less support needed.
    • Proactive communication solves the most user questions.
    Incentivized
    Read full review
    ScreenShots

    Userlane Screenshots

    Screenshot of App DiscoveryScreenshot of HEART OverviewScreenshot of Portfolio OverviewScreenshot of Userlane Assistant