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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tripleseat and Gather

    Score8.6 out of 10
    N/ATripleseat, from the company of the same name in Concord, is a Sales and Event Management web application designed to generate sales and streamlines the planning process for restaurants, hotels, and unique venues, a web-based system created by restaurant event planners for restaurant event planners. Tripleseat was merged with Gather March, 2020, to combine the applications' capabilities. The product line will continue under the Tripleseat brand.N/A

    Webex Webinars

    Score9 out of 10
    N/AWebex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
    Pricing
    Tripleseat and GatherWebex Webinars
    Editions & Modules
    No answers on this topic
    Webex Events
    Contact Sales
    Offerings
    Pricing Offerings
    Tripleseat and GatherWebex Webinars
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Tripleseat and GatherWebex Webinars
    Considered Both Products
    Tripleseat
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    58 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    58 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    41 Answers
    Features
    Tripleseat and GatherWebex Webinars
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Tripleseat and Gather and Webex Webinars
    Feature
    Tripleseat and Gather
    8.3
    2 Ratings
    4% below category average
    Webex Webinars
    -
    Ratings
    Responsive Design for Web Access9.02 Ratings00 Ratings
    Mobile Application7.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.02 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Tripleseat and Gather and Webex Webinars
    Feature
    Tripleseat and Gather
    7.7
    2 Ratings
    8% below category average
    Webex Webinars
    9.0
    66 Ratings
    10% above category average
    Calendar integration9.02 Ratings9.059 Ratings
    Meeting initiation7.01 Ratings00 Ratings
    Integrates with social media8.01 Ratings00 Ratings
    Record meetings / events8.01 Ratings8.965 Ratings
    Slideshows7.01 Ratings9.362 Ratings
    Event registration7.01 Ratings8.862 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Tripleseat and Gather and Webex Webinars
    Feature
    Tripleseat and Gather
    8.0
    1 Ratings
    4% below category average
    Webex Webinars
    8.9
    65 Ratings
    5% above category average
    Live chat8.01 Ratings00 Ratings
    Audience polling8.01 Ratings9.064 Ratings
    Q&A8.01 Ratings8.862 Ratings
    Online Events Security
    Comparison of Online Events Security features of Tripleseat and Gather and Webex Webinars
    Feature
    Tripleseat and Gather
    9.2
    2 Ratings
    7% above category average
    Webex Webinars
    8.9
    63 Ratings
    6% above category average
    User authentication9.01 Ratings00 Ratings
    Participant roles & permissions9.52 Ratings9.263 Ratings
    Confidential attendee list9.01 Ratings8.757 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Tripleseat and Gather and Webex Webinars
    Feature
    Tripleseat and Gather
    8.3
    2 Ratings
    2% below category average
    Webex Webinars
    8.9
    53 Ratings
    12% above category average
    Branding options9.02 Ratings8.951 Ratings
    Integration to Marketing Automation8.01 Ratings8.847 Ratings
    Attendee list export8.01 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Tripleseat and Gather and Webex Webinars
    Feature
    Tripleseat and Gather
    7.2
    2 Ratings
    11% below category average
    Webex Webinars
    -
    Ratings
    Registration, RSVP, and ticketing7.01 Ratings00 Ratings
    Email marketing7.01 Ratings00 Ratings
    Livestreaming7.01 Ratings00 Ratings
    Audience engagement7.01 Ratings00 Ratings
    Event recording7.01 Ratings00 Ratings
    Virtual booths7.01 Ratings00 Ratings
    Networking7.01 Ratings00 Ratings
    Event analytics8.52 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Tripleseat and Gather and Webex Webinars
    Feature
    Tripleseat and Gather
    -
    Ratings
    Webex Webinars
    8.9
    61 Ratings
    15% above category average
    Dashboards00 Ratings8.857 Ratings
    Data exportability00 Ratings8.957 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Tripleseat and Gather and Webex Webinars
    Feature
    Tripleseat and Gather
    -
    Ratings
    Webex Webinars
    8.9
    67 Ratings
    9% above category average
    High quality audio00 Ratings9.367 Ratings
    Mobile support00 Ratings8.562 Ratings
    Best Alternatives
    Tripleseat and GatherWebex Webinars
    Small Businesses
    Whova
    Score9.6 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tripleseat and GatherWebex Webinars
    Likelihood to Recommend
    9.5
    (3 ratings)
    8.7
    (69 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (6 ratings)
    Usability
    9.5
    (2 ratings)
    9.0
    (26 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    5.9
    (26 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Tripleseat and GatherWebex Webinars
    Likelihood to Recommend
    Tripleseat
    I would recommend to anyone managing a venue that books events, especially venues with larger teams. It's great to keep the whole lead generation cycle organized from start to close. It's also great to have analytics and reporting to be able to provide to our accountant, or see trends and changes in our business.
    Incentivized
    Read full review
    Cisco
    I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
    Incentivized
    Read full review
    Pros
    Tripleseat
    • Makes client communication easy.
    • Allows reports for our accounting and payroll team.
    • Easy contract creation.
    Incentivized
    Read full review
    Cisco
    • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
    • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
    • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
    Read full review
    Cons
    Tripleseat
    • Slow uploading
    • Image uploading issues
    • Hard to edit events enmasse
    Read full review
    Cisco
    • There always seems to be room for video quality improvement (not a necessity, but would be nice)
    • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
    • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
    Incentivized
    Read full review
    Likelihood to Renew
    Tripleseat
    No answers on this topic
    Cisco
    Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
    Incentivized
    Read full review
    Usability
    Tripleseat
    Very easy to use! Once you get your venue details set up and menus added in, it's extremely user friendly. It's also easy to make changes to settings as needed or add new menus, lead forms, contract templates, etc. Anyone that can work an email system can easily use it.
    Incentivized
    Read full review
    Cisco
    My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
    Incentivized
    Read full review
    Reliability and Availability
    Tripleseat
    No answers on this topic
    Cisco
    Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
    Incentivized
    Read full review
    Performance
    Tripleseat
    No answers on this topic
    Cisco
    You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
    Incentivized
    Read full review
    Support Rating
    Tripleseat
    No answers on this topic
    Cisco
    I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
    Incentivized
    Read full review
    Online Training
    Tripleseat
    No answers on this topic
    Cisco
    It was a good training to understand not only webinars but the entire platform.
    Incentivized
    Read full review
    Implementation Rating
    Tripleseat
    No answers on this topic
    Cisco
    The implementation process was fairly simple and straightforward
    Incentivized
    Read full review
    Alternatives Considered
    Tripleseat
    Tripleseat is far superior to anything else we have used. The ease of use is unmatched. Many other systems are still very outdated. Tripleseat does a really good job of staying on top of industry trends and advancements, and listening to what their customers are asking for. I wouldn't switch back to any other platform.
    Incentivized
    Read full review
    Cisco
    ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
    Incentivized
    Read full review
    Scalability
    Tripleseat
    No answers on this topic
    Cisco
    Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
    Incentivized
    Read full review
    Return on Investment
    Tripleseat
    • Helped us organize and plan catering events better.
    Incentivized
    Read full review
    Cisco
    • Allowed us to keep our product development moving forward during the pandemic.
    • Reduced our travel costs by hosting virtual events.
    • Allows us to host more events because of reduced cost over in-person events.
    • Helps us with faster time to market on features as we can quickly set up and host a focus group.
    Incentivized
    Read full review
    ScreenShots