Unitrends vs. Veeam Agent for Microsoft Windows

We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.

Incentivized

We use it as a Simple Deployment. As a simple deployment scenario, the roles of the backup server, VMware backup proxy, and backup repository are assigned to a single machine. These roles are assigned automatically to the machine where we installed Veeam Backup & Replication. The drawback of the simple deployment scenario is that only the backup server handles and stores all data which is a single point of failure.

Incentivized

• It has fully automated and customizable dashboards that can run with less administrative attention.
• It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
• It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.

Incentivized

• File level restore
• Backing up of difficult Laptops that are in and off the network
• Reporting
• Integration into other Veeam Products

Incentivized

• Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
• Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
• Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.

Incentivized

• Stop the backup job from the console instead of having to stop from the client.
• Don't consume too many resources while taking a backup.

Incentivized

We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.

Incentivized

I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?

Incentivized

Overall, Veeam Agent for Microsoft Windows is a great backup solution and supplies extremely useful tools to configure backups to suite our needs and our clients requirements. I have only taken some points off as the user interface could be easier to navigate when configuring backups and the ability to update Veeam Agent for Microsoft Windows from within the software would be appreciated.

Incentivized

The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.

Incentivized

The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.

Incentivized

They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.

Incentivized

It was sufficient to get started. It was not super deep. We called support often to get going.

Incentivized

The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.

Incentivized

Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run

Incentivized

Veeam is just on another level compared to most other software vendors who tend to make backup solutions complicated. Veeam uses intuitive GUI's that make sense to most people and take the stress out of systems recovery at high and low levels by simply explaining the process step by step.

Incentivized

Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.

Incentivized

• It has saved some deleted file server data for our business department.
• We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
• Less anxiety for the IT department, we have backup plan and that is worth a lot to us.

Incentivized

• It allows end users to easily self-serve their own file restores, freeing up IT resources
• It provides a seamless DR solution for the resources it backs up
• It frequently take a long time to resolve problems when they do occur

Incentivized