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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A

    Windows Server

    Score8.6 out of 10
    N/AN/AN/A
    Pricing
    UnitrendsWindows Server
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    UnitrendsWindows Server
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    UnitrendsWindows Server
    Considered Both Products
    Kaseya
    Chose Unitrends
    The biggest difference between the Unitrends Recovery Series Backup Appliance and the other two options we used, Veeam and Windows Server Backup was the physical appliance. The other two were software based and were not giving our organization a fully unified backup strategy or …
    Incentivized
    Chose Unitrends
    This was a tape library back in the day. We also couldn't snapshots at the time. I'm sure it's changed since then, but I've been a Unitrends for so long and so happy with it, I haven't had the need to question the backup. Bottom line is, it's reliable.
    Incentivized
    Chose Unitrends
    Better value, easier installation but tougher deployment.
    Incentivized
    Chose Unitrends
    Unitrends was more involved to install and configure, but I have more confidence in its security with it being a Linux OS as opposed to just running on a Windows box. Acronis seemed to have more frequent failures on backups, even to local storage. It was also less …
    Incentivized
    Chose Unitrends
    Sytos - (I haven't seen for years) - Excellent performance, clean UI, did it job.
    Retrospect - Handled 'rollup' backups (kind of like incremental forever), excellent job of desktop/laptop user backups. We would be still using this product for DT/LT had it remained under original …
    Incentivized
    Chose Unitrends
    [Unitrends Data Center Backup and Recovery] was presented with glowing promises. I was hoping they were true. It cost more than previous solutions to purchase (a lot more) but the ease of use and speed of both backups and recovery is incomparable. The time saved immeasurable. …
    Incentivized
    Chose Unitrends
    We compared Unitrends to Veem as well as our ISP's cloud backup offering. We opted for Unitrends as it allows for much faster backup and recovery to our DR site, significantly faster recovery times, and [the] ability to have complete control over our data.
    Incentivized
    Chose Unitrends
    None.
    Incentivized
    Chose Unitrends
    Other products we used are not listed b/c of their age. We used older DLT and Dat Tape backup systems from HP and software called Yosomite. Their systems were cumbersome to manage and keep a good handle on their daily backup operation. Recovery was slow and difficult with …
    Incentivized
    Chose Unitrends
    Better pricing and support.
    Incentivized
    Chose Unitrends
    The web UI is easier to use and more straightforward, backups are easier to schedule, and the details are easier to understand.
    Incentivized
    Chose Unitrends
    It was a no-brainer, the all in one package with hardware and licensing made sense and it was less expensive compared to having to purchase new hardware and licensing for each feature we needed.
    Incentivized
    Chose Unitrends
    In the past I have used Symantec Backup Exec, Windows Server backup and also Windows System Center. Unitrends is easier to use and I don't have to worry about licensing. Unitrends prices based on disk size not the number of units being backed up.
    Incentivized
    Chose Unitrends
    Tivoli cost a lot more and outside of speediness of administration and cost there isn't much difference between the two for my basic needs. Unitrends was the best bang for the buck and performed great during our evaluation. We just purchased a new Unitrends backup appliance …
    Incentivized
    Chose Unitrends
    Unitrends provided both a hardware and software solution that was 100% supported. Unitrends guaranteed that we would not run out of storage space. Reviews of the Unitrends Backup Appliance on Spiceworks were very favorable. When complaints were on Spiceworks, the complaints …
    Incentivized
    Chose Unitrends
    I don't recall the details. User happiness found in our web research was a big factor. Users of other products who had very bad experiences also played a part. The automatic cloud backup bundled into the package was a strong selling feature. Don't ask me if I have actually SEEN …
    Incentivized
    Chose Unitrends

    We were running backups via Windows Server and via Western Digital and via Backup Exec.

    Windows Server Backups is functional, but not easy to use for others not in IT when files need to be recovered. Plus it requires storage (we used USB drives) which need to be rotated, …

    Incentivized
    Chose Unitrends
    We were must interested in a turn-key system designed from the top down to be a backup solution. A similar system from Riverbed and Nimble Storage were more of the SAN / app acceleration type hardware where Unitrends met all our needs.
    Incentivized
    Chose Unitrends
    Evault is cloud based but rather expensive compared to Unitrends.
    Incentivized
    Chose Unitrends

    Unitrends does a lot better job than our previous backup solition, Syncsort Backup Express. It has greater capabilities, but is also a lot more expensive.

    We looked at Veeam Backup and heard good things, but at that time Veeam only did VM type backups and we wanted a solution …

    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    170 Answers
    98%
    Would buy again
    44 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    164 Answers
    95%
    Delivers good value for the price
    42 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    178 Answers
    98%
    Happy with the feature set
    44 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    154 Answers
    93%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    156 Answers
    93%
    Implementation went as expected
    42 Answers
    Features
    UnitrendsWindows Server
    Data Center Backup
    Comparison of Data Center Backup features of Unitrends and Windows Server
    Feature
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Windows Server
    -
    Ratings
    Universal recovery6.8302 Ratings00 Ratings
    Instant recovery8.7290 Ratings00 Ratings
    Recovery verification7.3288 Ratings00 Ratings
    Business application protection6.5262 Ratings00 Ratings
    Multiple backup destinations8.0268 Ratings00 Ratings
    Incremental backup identification8.3338 Ratings00 Ratings
    Backup to the cloud6.5213 Ratings00 Ratings
    Deduplication and file compression8.0326 Ratings00 Ratings
    Snapshots7.3243 Ratings00 Ratings
    Flexible deployment7.37 Ratings00 Ratings
    Management dashboard6.17 Ratings00 Ratings
    Platform support9.07 Ratings00 Ratings
    Retention options7.57 Ratings00 Ratings
    Encryption8.36 Ratings00 Ratings
    Operating System
    Comparison of Operating System features of Unitrends and Windows Server
    Feature
    Unitrends
    -
    Ratings
    Windows Server
    7.8
    5 Ratings
    11% below category average
    File Management00 Ratings9.05 Ratings
    Software Application Management00 Ratings8.05 Ratings
    System Update Frequency00 Ratings6.65 Ratings
    Operating System Security00 Ratings7.65 Ratings
    Best Alternatives
    UnitrendsWindows Server
    Small Businesses
    BDRShield
    Score6.5 out of 10
    CentOS Linux
    Score8.9 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    IBM AIX
    Score9.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Red Hat Enterprise Linux (RHEL)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UnitrendsWindows Server
    Likelihood to Recommend
    8.0
    (372 ratings)
    9.2
    (68 ratings)
    Likelihood to Renew
    8.9
    (25 ratings)
    9.0
    (7 ratings)
    Usability
    8.3
    (16 ratings)
    9.2
    (12 ratings)
    Availability
    6.2
    (2 ratings)
    7.3
    (1 ratings)
    Performance
    5.6
    (2 ratings)
    5.5
    (1 ratings)
    Support Rating
    7.9
    (23 ratings)
    6.4
    (19 ratings)
    Online Training
    7.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (12 ratings)
    9.1
    (4 ratings)
    Configurability
    7.1
    (2 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.5
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    3.8
    (2 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    8.2
    (1 ratings)
    User Testimonials
    UnitrendsWindows Server
    Likelihood to Recommend
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Microsoft
    Windows Server and Active Directory is very robust and stable, it has been a staple in every IT environment I have worked in during my career. Junior to Intermediate admins can learn Windows Server easily, the user interfaces make administration tasks very easy as well as the documentation available through a vast amount of resources. There are other Operating Systems available with no GUI which has a smaller attack surface, faster update installation and reboot time. Windows Server does have the ability to remove the desktop experience, however it is not something I have had experience with and I believe most administrators choose not to remove it.
    Incentivized
    Read full review
    Pros
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Microsoft
    • Backup of workstations & itself - reliably, consistently, with Bare-Metal Restore and deduplication
    • File management and Security on a per file/folder/user basis is simple and fully done through an easy GUI
    • DNS, DHCP server functions are easy to configure using the built-in GUI
    Incentivized
    Read full review
    Cons
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Microsoft
    • Microsoft needs to minimize the update frequency by making the product more secure. It can become very exhausting trying to keep updated if you don't have a dedicated support team. It can become challenging where the business is unable to allow downtime for reboots as part of the update process.
    • Prone to security and audit vulnerabilities.
    • The operating system needs more CPU and memory resources compared to other options such as Linux.
    • Understanding the licensing model can be abit confusing.
    • Comes with a standard firewall, but not the most secured one available. Would suggest using a more secured firewall as part of your antivirus software.
    • Due to the number of vulnerabilities and the operating system being a target for hackers, anti-virus software is a must.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Microsoft
    I've carefully reviewed the servers and services currently running on Windows Server 2012, and given the opportunity would renew them as is going forward. There are two systems I currently have in place, one is a very large Linux implementation for a large ecommerce site, and one is a very large backup solution front ended by FTP servers running Linux. Neither are well suited for Windows, but the overall network infrastructure is and will be Windows Server for the foreseeable future.
    Read full review
    Usability
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Microsoft
    Anyone new to IT could easily use the familiar Desktop Experience (GUI) version because we all know how to use Windows, whether a client or server version. Once an IT user is more comfortable with the operating system, they can move on to the Core version, which is the way to go in almost all situations.
    Incentivized
    Read full review
    Reliability and Availability
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Microsoft
    some times server hungs and user sessions were busy to connect
    Read full review
    Performance
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Microsoft
    need to improve the performance more
    Read full review
    Support Rating
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Microsoft
    Microsoft's support is hugely wide-ranging from articles online to having to contact them directly for the more serious issues. In recent years when I have contacted them directly, I have found the support o be excellent as I have found myself connected to very knowledgeable people in the field in which I needed the support. The online support available is vast and I tend to find most of the time that there is always someone out there who has had the same issue as me in the past and knows something about how to resolve it! This is the advantage of using industry standard and long-established systems such as Windows Server.
    Incentivized
    Read full review
    In-Person Training
    Kaseya
    No answers on this topic
    Microsoft
    it was my senior who trained Windows Server features and i was satisfied
    Read full review
    Online Training
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Microsoft
    it was recorded session and useful
    Read full review
    Implementation Rating
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Microsoft
    Make sure that you have detailed processes in place for every server instance you plan to install/upgrade, if possible get the base OS loaded and Windows Updates applied ahead of time, and if using a VM take a snapshot prior to installing each role, as well as along the way.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Microsoft
    They are different experiences, and while the other solutions offer enterprise-grade stability and, in some cases, address Windows server shortcomings (such as patching), they all do the trick, but the other solutions require a deeper technical background/configuration of items at the command line, which some people are not fully comfortable with.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Kaseya
    No answers on this topic
    Microsoft
    need to reduce a lot
    Read full review
    Scalability
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Microsoft
    yes i completely agree multi deployment
    Read full review
    Professional Services
    Kaseya
    No answers on this topic
    Microsoft
    i like the professional service but need to improve
    Read full review
    Return on Investment
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    Microsoft
    • Ability to keep all files in one place and give access to users makes file management easy to control.
    • VPN Access to off-site users is a plus.
    • Secure access to on-site SQL data from our accounting and estimating data is a plus.
    Incentivized
    Read full review
    ScreenShots