UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer…
$15
per month
UXPin
Score7.9 out of 10
N/A
UXPin is a UX design platform with wireframing, prototyping and interactive mockup features.
UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
UXPin is an excellent resource for creating website and app flows and to better help our clients understand how their websites and apps will function. It also gives them a visual reference and some real-life application. It can be difficult for clients to truly understand how a website or an app flows from one page or screen to another via a phone call or web conference. UXPin helps us to illustrate these flows in a hands-on, visual format. UXPin also helps our clients understand the purpose of a sitemap. We used to send our clients a sitemap in an outline format. While many understood that the top-level items on the outline were the main navigation of their website and other items were child pages, several did not. We have found that using UXPin to show the main level navigation, how in-page navigation and child pages (drop-down menus from the main navigation) work has been an integral step in getting approval on sitemaps.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
Reporting. Tags allow to easily filter through ideas for roadmap planning.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Smart elements are super nice because they allow me to create complicated features that will appear on every page. When the client wants to change something it is very easy to do so in one place.
Working on grid is important to me. Having the ability to change and manipulate that grid in UXPin is just what I need.
There are tons of add on features like Font Awesome icons and prebuilt stuff that not only looks great, but also just lets me get ideas across fast without committing to what the final design is going to look like.
I love the ability to edit things if I want. I can control several details, but it's not too overwhelming. They include various font options from Google fonts as well. You can design as much or as little as you want. The interface doesn't get in the way. It's there if you want it but has a simplicity that is nice.
Having a link on a live webpage is a necessity. As soon as you make changes, they are live. No more worrying about which is the latest version.
I'm a photoshop user so it has a few keyboard commands that are familiar like hold 'alt', click and drag to duplicate is nice!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
No search and replace for fonts (missing or just to replace).
Tool is built for design/dev teams but does not integrate content teams in well.
If you are not careful you can get lost in designing interactions when you should be just creating building blocks - don’t over animate!!!
There is currently no “scrub” or click-drag interaction which limits touch capability testing/concepts.
Editing adaptive versions of designs is very time consuming, edits to not ripple through from master viewport size. All updates are manual, even when creating an adaptive version.
When a library item is updated, it can revert changes you have made unknowingly.
Video integration is limited to online video host aggregators such as IMGR, YouTube, and Vimeo.
Not a ton of info for a designer on how to use the expressions effectively.
Prototypes with a lot of interactions can get slow, especially on computers with a lot of security software. It’s best to work with UXPin to figure out what is blocking APIs, and JS.
We'll definitely continue to use UXPin. Right now it provides us with everything we need in order to deliver quality projects to our clients. If at any point in time, UXPin doesn't provide us with what we need, we'll start vetting other software out there that may be similar. My guess is that UXPin will continue to make updates and improvements so we'll likely stick with it for quite some time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As far as I know, my teams have only had to use the UXPin support once. The experience went really well. We just needed a bit of assistance with using the Documentation feature. UXPin's support was quick and helped my team in a matter of minutes. We will definitely reach out to their support without hesitation in the future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Adobe XD is so much more than UXPin, with Adobe Cloud you can easily share designs as well. We used Adobe XD before changing to UXPin. At first UXPin seems so advanced and helpful, but don't get fooled. You're heavily limited in the long run, and after all the training and implementation of UXPin (both app-wise for IT but also training designers etc) it is not worth your time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Saving money by using one tool for lo-fi wireframing, high fidelity wireframing, prototyping, and user testing, rather than four separate tools.
The ability to create and use team libraries enables us to create visually consistent designs with less effort than creating every single design from scratch, which allows us to save considerable time (and therefore money!)
In-platform collaboration saves our team a lot of time and energy. With everything in one place (wireframes, prototypes, user feedback, collaboration comments), we can all be on the same page about the design workflow and pinpoint discussion points that are based on up-to-date designs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
