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Splunk On-Call vs. vRealize Operations (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk On-Call

    Score6 out of 10
    N/AFormerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.N/A

    vRealize Operations (discontinued)

    Score8.8 out of 10
    N/AvRealize Operations, or Aria Operations, provided simplified and automated IT Operations Management across private, hybrid, and multi-cloud environments, and visibility into the entire tech stack, including all physical, virtual, and cloud infrastructure components. The product is no longer available for sale.N/A
    Pricing
    Splunk On-CallvRealize Operations (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Splunk On-CallvRealize Operations (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Splunk On-CallvRealize Operations (discontinued)
    Considered Both Products
    Cisco
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    Splunk On-CallvRealize Operations (discontinued)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    SolarWinds Virtualization Manager (VMAN)
    Score10 out of 10
    Enterprises
    No answers on this topic
    OpenManage Integration for VMware vCenter
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Splunk On-CallvRealize Operations (discontinued)
    Likelihood to Recommend
    6.0
    (11 ratings)
    10.0
    (6 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.0
    (3 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Splunk On-CallvRealize Operations (discontinued)
    Likelihood to Recommend
    Cisco
    I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
    Incentivized
    Read full review
    Discontinued Products
    With the introduction of API-based event alerts, there is no need for a proxy, which is a good option. Its ability to manage infra on a real-time basis is a good option that helps monitor, administer and troubleshoot virtual machines.
    Incentivized
    Read full review
    Pros
    Cisco
    • Easily assign work/tickets between multiple users
    • Supports a wide variety of software integrations
    • Easy to manage scheduling tool
    • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
    Incentivized
    Read full review
    Discontinued Products
    • Shows us where we can save on cost of keeping machines running, or boosting resources on VM's
    • the ability to plan deployments with scenario plans that can be customized over a specific timeline
    • reports that can be sent and shared with different teams or departments
    Incentivized
    Read full review
    Cons
    Cisco
    • The user interface can be furthe improved
    • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
    • Customer outreach can be further enhanced
    Incentivized
    Read full review
    Discontinued Products
    • There are less space for customization.
    • Cannot use for OS monitoring.
    • Some option are very complex like getting an ideal VM report.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Cisco
    Not a lot of love given to VO since the acquisition by Splunk from my POV
    Incentivized
    Read full review
    Discontinued Products
    It has a good GUI to monitor real-time logs for cloud applications. This is quite a useful tool and preferred over most of the competitive applications in the market.
    Incentivized
    Read full review
    Support Rating
    Cisco
    VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
    Incentivized
    Read full review
    Discontinued Products
    The support is pretty good however some of the KB articles still reference different versions of the product so it can be hard to find answers to common questions
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Cisco
    Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
    Incentivized
    Read full review
    Discontinued Products
    SCOM was quite overwhelming when we first set up a POC for it. There was just too much for one person to handle. With vROPs I can manage the product and provide the support needed for my environment. We also have a Solarwinds environment that provides us with a level of detail and alerting we have come to rely upon. vROPS takes it to another level because it links directly into vCenter to provide you with a complete picture of your virtual environment.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    No answers on this topic
    Discontinued Products
    Not involved in purchasing.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • It runs our on call rotation so it makes it easy for us.
    • It integrates with Slack so it makes it easy for us to manage through Slack.
    Incentivized
    Read full review
    Discontinued Products
    • We believe that the ability to preplan deployments with vRealize has proven its return on investments.
    • Our troubleshooting time has been reduced with vrealize because its constantly collecting performance data. typically vrealize will tell us cause of fault before we can determine it ourselves.
    Incentivized
    Read full review
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