VMware vCenter is an advanced server management software that provides a centralized platform for controlling vSphere environments for visibility across hybrid clouds. VMware vCenter is no longer sold as a standalone product and is now available as a part of VMware Cloud Foundation.
$6,044
per year
Zoho Assist
Score8.4 out of 10
N/A
Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
The VMware vCenter server is very useful in maintaining the CPU/RAM/datastore resources are balanced when there are multiple ESX/ESXi host servers. It is clear what resources are being used, and it is easy to migrate VMs to different ESX/ESXi hosts. Being able to remotely connect to the VM servers in vCenter when you cannot have other remote connections helps in maintenance and troubleshooting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you have many remote users in challenging-to-access locations and they use multiple platforms (Windows, Mac, Linux), Zoho Assist is the solution. If you have a limited budget, you'll like Zoho Assist pricing. If you have a large team of IT technicians, you'll appreciate Zoho Assist's concurrent usage licensing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One user's computer screen is black, no task bar and start button, after system crush, Unattended Access help me remote control it and use tools under quick Launch to change system settings and created new account for the user, so she can work few hours later.
One user computer need help vpn setup but it is not on Unattended Access list, so I create a temporarily Remote Support session, send the link to him by WhatsApp, after he download and install agent, I can connect and remote control it.
Sometimes user computer has randomly happening issue, I will connect it by Zoho Assist, record the remote screen, then will catch the issue and know it's triggered
sometimes I use video chat as a meeting tool with users
The file transfer by web client is useful for me, most of time is to upload files into user computer when it is not able to access our network drive
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Currently, the HTML 5-based vSphere Client lets you manage the essential functions of vSphere from any browser, however, it would be nice if they would port all management functions over to the HTML 5-based Client.
Performing updates and upgrades to the infrastructure is a bit challenging for someone that may not be as intimate with vSphere. I think the updates/upgrades should be more integrated into the UI and provide the ability to push to the hosts, etc...
It would also be nice to have a more robust snapshot management tool to prevent snapshot overgrowth. It would be nice to be able to set a lifespan for the snapshot(s)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are very dependent on this software, it has become a much needed tool to perform the daily tasks that are required to maintain the virtual server environment. VMware has become very pricey over the years, so we are looking for alternatives for cost savings strategy, but nothing has been found to be on par to what we are currently using
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I work with vCenter for 10+ years and i love it. I can find my way around and can help building and expanding the platform. It is easy to use and there are a lot good communities for the extra support when needed. Even the Homelab community is of great value.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoho Assist has proven to be a highly effective and reliable tool that I use on a daily basis. While the "wake up" feature occasionally fails to respond, this seems more likely due to network connectivity issues rather than a flaw in Zoho Assist itself. On rare occasions, the unattended access installation doesn't appear on the administrator's dashboard, which could potentially be caused by firewall restrictions rather than a problem with the software. Aside from these minor and infrequent issues, the platform has consistently performed well and has become an essential part of my workflow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
VMware support has always been fantastic and they have been invaluable in solving tougher issues that have been run into. Most of the time, any oddities encountered are fixed by available updates. This can be deduced by support quickly with logs within vCenter. We have not run into something yet that support was unable to help with. They either have a solution already, or they are able to find one quickly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support is terrible. Quick to initially respond with the boilerplate "The information provided by you should be sufficient for my development team to analyse this further. I shall also write back to you as soon as I get an update from them on this regard." And then you will hear nothing more from them. Chase further and you'll get stock responses such as "Our development team are still looking into this," etc.
Since moving away from the Windows Server hosting the vCenter application and instead using a virtual appliance, it has become much easier to implement and deploy the new versions. We can easily create a snapshot or clone of the vCenter vApp to ensure any problems encountered during the upgrade can be mitigated with a fall back to the old version to prevent unscheduled downtime.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The value for Zoho Assist and the functionality is superior to what is now known as LogMeIn Resolve. I knew it before as Goto Assist. My decision to try out and ultimately purchase Zoho Assist has been a great one for my business. I am glad I heard about Zoho Assist and will continue using them for years to come.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
