An enterprise workload platform, vSphere is used to improve the performance for a data center. It is used to boost operational efficiency, supercharge workload performance, and accelerate innovation.
$995
per year
Zoho Assist
Score8.4 out of 10
N/A
Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
vSphere is well suited for multiple VMWare hosts and can be very useful in larger enterprises where vMotion is used to load balance and failover running virtual machines. In smaller businesses with one or two hosts then the features can be overkill. The addition of virtual TPM support is a very nice addition to provide vm security in a more Microsoft supported methodology.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you have many remote users in challenging-to-access locations and they use multiple platforms (Windows, Mac, Linux), Zoho Assist is the solution. If you have a limited budget, you'll like Zoho Assist pricing. If you have a large team of IT technicians, you'll appreciate Zoho Assist's concurrent usage licensing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One user's computer screen is black, no task bar and start button, after system crush, Unattended Access help me remote control it and use tools under quick Launch to change system settings and created new account for the user, so she can work few hours later.
One user computer need help vpn setup but it is not on Unattended Access list, so I create a temporarily Remote Support session, send the link to him by WhatsApp, after he download and install agent, I can connect and remote control it.
Sometimes user computer has randomly happening issue, I will connect it by Zoho Assist, record the remote screen, then will catch the issue and know it's triggered
sometimes I use video chat as a meeting tool with users
The file transfer by web client is useful for me, most of time is to upload files into user computer when it is not able to access our network drive
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
More detail in recent tasks. Instead of just showing a task called "Reconfigure virtual machine" also have a link to more detailed information as to what was reconfigured, changed or removed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are constantly looking for change that will benefit our company. We are not ones to stick with a product simply because it is what we know, but rather looking for what fits us best. We can't imagine another product on the market today doing a better job of handling our infrastructure than vSphere.
Very useful for environments where space and energy consumption are issues and management is not very keen on upfront spending on hardware every time whenever requirement comes from any dept for provisioning a machine for their occasional use, easily can be done in case of VMware vSphere in few clicks. Backup, security, monitoring and management everything is covered but at additional cost.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoho Assist has proven to be a highly effective and reliable tool that I use on a daily basis. While the "wake up" feature occasionally fails to respond, this seems more likely due to network connectivity issues rather than a flaw in Zoho Assist itself. On rare occasions, the unattended access installation doesn't appear on the administrator's dashboard, which could potentially be caused by firewall restrictions rather than a problem with the software. Aside from these minor and infrequent issues, the platform has consistently performed well and has become an essential part of my workflow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I rarely ever have to contact support and when I do need to resolve an issue, there is always an abundance of kb articles and research information available that can help quickly resolve the issue. Depending on the type of support contract you have, you may get support from some offshore group in another country and this could be a little challenging because of the language barrier.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support is terrible. Quick to initially respond with the boilerplate "The information provided by you should be sufficient for my development team to analyse this further. I shall also write back to you as soon as I get an update from them on this regard." And then you will hear nothing more from them. Chase further and you'll get stock responses such as "Our development team are still looking into this," etc.
Just make sure that when you implement, that the person implementing truly knows what they are doing and has a plan of action coming in. Since our initial implementation using a consulting service, I have implemented a few vSphere just from what I learned at the initial implementation and use over time, and the person implementing really needs to know what they are doing or you will miss out on features that may help you down the line
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
vSphere has a lot more feature sets than Hyper-V but at a much higher cost of entry versus MS Hyper-V. I have not been able to play with Hyper-V as much as I would have liked, but the setup and ongoing maintenance seems to be easier in vSphere than with Hyper-V
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The value for Zoho Assist and the functionality is superior to what is now known as LogMeIn Resolve. I knew it before as Goto Assist. My decision to try out and ultimately purchase Zoho Assist has been a great one for my business. I am glad I heard about Zoho Assist and will continue using them for years to come.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The contract terms are very clear and can be updated as per the project requirement. Customer support is also included in the contract which help us to troubleshoot critical issues very easily. Training included in contract will really help the client team to empower and hands-on on the latest updates and enhancements
As I said earlier, they're always ready to understand our issues and propose the best and most appropriate solution for issues all the time. The security patches solution is accordingly to the business needs. Another scenario is their Knowledge Base where they're many articles that help you in order to solve something which is wrong.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Having vSphere helped my business quickly recover from a ransomware attack which would have crippled us for weeks if we were not virtualized. I think the ROI on something like that is immeasurable.
vSphere has allowed my company to purchase bigger server hardware to host 3 or 4 virtual servers, which was at a cost much lower than buying 3 or 4 server hardware boxes, saving us thousands each time we need to upgrade hardware.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
