TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RealVNC Connect

    Score8.9 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    WatchGuard Network Security

    Score8.8 out of 10
    N/AWatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.N/A
    Pricing
    RealVNC ConnectWatchGuard Network Security
    Editions & Modules
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Support
    Contact sales team
    Contact sales team
    Basic Security
    Contact sales team
    Contact sales team
    Total Security
    Contact sales team
    Contact sales team
    Offerings
    Pricing Offerings
    RealVNC ConnectWatchGuard Network Security
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.—
    More Pricing Information
    Community Pulse
    RealVNC ConnectWatchGuard Network Security
    Considered Both Products
    RealVNC
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    96%
    Would buy again
    423 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    96%
    Delivers good value for the price
    407 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    98%
    Happy with the feature set
    432 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    95%
    Lived up to sales and marketing promises
    362 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    97%
    Implementation went as expected
    401 Answers
    Features
    RealVNC ConnectWatchGuard Network Security
    Remote Administration
    Comparison of Remote Administration features of RealVNC Connect and WatchGuard Network Security
    Feature
    RealVNC Connect
    7.3
    32 Ratings
    8% below category average
    WatchGuard Network Security
    -
    Ratings
    Screen sharing9.028 Ratings00 Ratings
    File transfer8.015 Ratings00 Ratings
    Instant message6.119 Ratings00 Ratings
    Secure remote access with Smart Card authentication7.05 Ratings00 Ratings
    Access to sleeping/powered-off computers6.09 Ratings00 Ratings
    Over-the-Internet remote session9.030 Ratings00 Ratings
    Initiate remote control from mobile9.019 Ratings00 Ratings
    Remote management of servers & workstations4.76 Ratings00 Ratings
    Centralized management dashboard7.116 Ratings00 Ratings
    Session record8.02 Ratings00 Ratings
    Annotations5.36 Ratings00 Ratings
    Monitoring and Alerts7.03 Ratings00 Ratings
    Multi-platform remote control9.011 Ratings00 Ratings
    Firewall
    Comparison of Firewall features of RealVNC Connect and WatchGuard Network Security
    Feature
    RealVNC Connect
    -
    Ratings
    WatchGuard Network Security
    8.1
    537 Ratings
    6% below category average
    Identification Technologies00 Ratings8.4493 Ratings
    Visualization Tools00 Ratings6.9485 Ratings
    Content Inspection00 Ratings8.3517 Ratings
    Policy-based Controls00 Ratings8.9533 Ratings
    Active Directory and LDAP00 Ratings8.7448 Ratings
    Firewall Management Console00 Ratings8.6524 Ratings
    Reporting and Logging00 Ratings6.8521 Ratings
    VPN00 Ratings8.8514 Ratings
    High Availability00 Ratings8.2467 Ratings
    Stateful Inspection00 Ratings8.0479 Ratings
    Proxy Server00 Ratings7.8344 Ratings
    Best Alternatives
    RealVNC ConnectWatchGuard Network Security
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    SonicWall NSA Series
    Score8.3 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RealVNC ConnectWatchGuard Network Security
    Likelihood to Recommend
    9.7
    (38 ratings)
    8.7
    (555 ratings)
    Likelihood to Renew
    8.0
    (8 ratings)
    8.0
    (45 ratings)
    Usability
    8.0
    (4 ratings)
    7.9
    (123 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (7 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (7 ratings)
    Support Rating
    8.0
    (2 ratings)
    9.4
    (32 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (5 ratings)
    Online Training
    7.0
    (2 ratings)
    8.2
    (3 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    8.1
    (269 ratings)
    Configurability
    -
    (0 ratings)
    8.6
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.8
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (5 ratings)
    User Testimonials
    RealVNC ConnectWatchGuard Network Security
    Likelihood to Recommend
    RealVNC
    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Incentivized
    Read full review
    WatchGuard Technologies
    It's well suited for businesses that want better features than a standard router, but are willing to pay the extra price for the product and someone to configure, set up and maintain the router. It's probably less desirable for home users or very small home offices or unqualified network users.
    Incentivized
    Read full review
    Pros
    RealVNC
    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
    • provides full administrative support for analysis of usage and scope.
    • strong Wi-Fi support and security - area wi-fi maps
    • They think of all the things secure and I don't have to worry about it.
    • I have not identified anything else that needs improvement - I am well satisfied.
    Incentivized
    Read full review
    Cons
    RealVNC
    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
    • Get webblocker to work without breaking secure websites.
    • Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
    • Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
    • Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
    • Get webblocker and application control working with QUIC.
    Incentivized
    Read full review
    Likelihood to Renew
    RealVNC
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Incentivized
    Read full review
    WatchGuard Technologies
    We have been renewing and purchasing new equipment for the last 20 years. This is because the equipment is easy to use and manage and also quite affordable. Compared to other products, Watchguard just works and has not had the issues with device security seen in other products. They have been a reliable partner.
    Incentivized
    Read full review
    Usability
    RealVNC
    It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
    Incentivized
    Read full review
    WatchGuard Technologies
    Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
    Incentivized
    Read full review
    Reliability and Availability
    RealVNC
    No answers on this topic
    WatchGuard Technologies
    Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.
    Incentivized
    Read full review
    Performance
    RealVNC
    No answers on this topic
    WatchGuard Technologies
    The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.
    Incentivized
    Read full review
    Support Rating
    RealVNC
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Incentivized
    Read full review
    WatchGuard Technologies
    We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
    Incentivized
    Read full review
    In-Person Training
    RealVNC
    No answers on this topic
    WatchGuard Technologies
    We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
    Incentivized
    Read full review
    Online Training
    RealVNC
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Read full review
    WatchGuard Technologies
    Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
    Incentivized
    Read full review
    Implementation Rating
    RealVNC
    No problem at all, love the product.
    Incentivized
    Read full review
    WatchGuard Technologies
    WatchGuard Network Security offers varied methods of implementation. Their devices are very easy to set up manually, and for a more automated setup where many devices need to be deployed, they have different offerings like RapidDeploy (prepopulate a config for a specific device in the portal), registering the device's serial number to manage it through cloud services on first boot (including the option to populate a USB stick with basic interface setup if required) and the ability to run your own Management Server and register to be deployed serial numbers, so the device connects to your own hosted management server on first boot.
    Incentivized
    Read full review
    Alternatives Considered
    RealVNC
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
    Read full review
    WatchGuard Technologies
    I was not involved with the decision making for WatchGuard versus another product. However, I know WatchGuard is significantly less expensive than other brands. My overall preference would be Ubiquiti due to their continuous improvement of the product with tons of great features. I know WatchGuard is making great advances, but the progress seems slower in comparison.
    Incentivized
    Read full review
    Scalability
    RealVNC
    No answers on this topic
    WatchGuard Technologies
    This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.
    Incentivized
    Read full review
    Return on Investment
    RealVNC
    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    Incentivized
    Read full review
    WatchGuard Technologies
    • We are blocking about 90% of malicious traffic coming into our network.
    • Our firewall allows us to setup a secondary WAN interface for redundancy.
    • We can isolate issues and determine whether traffic is being dropped outside our network or on the LAN.
    Incentivized
    Read full review
    ScreenShots

    RealVNC Connect Screenshots

    Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.

    WatchGuard Network Security Screenshots

    Screenshot of WatchGuard Cloud Customizable DashboardScreenshot of Threat Monitoring SummaryScreenshot of Device Security SummaryScreenshot of Automated ReportingScreenshot of User Authentication SummaryScreenshot of Endpoint Protection Summary