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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Workspace 365

    N/AN/AWorkspace 365, from the company of the same name (formerly New Day at Work) headquartered in Nijkerk, is presented as an adaptive workspace, that automatically adapts based on someone’s role, location, device and browser and offers everyone a personalised experience.N/A
    Pricing
    Webex AppWorkspace 365
    Editions & Modules
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Webex AppWorkspace 365
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Webex AppWorkspace 365
    Considered Both Products
    Cisco
    No answer on this topic
    Workspace 365 (New Day at Work)
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    598 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    521 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    604 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    379 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    439 Answers
    No answers on this topic
    Features
    Webex AppWorkspace 365
    Project Management
    Comparison of Project Management features of Webex App and Workspace 365
    Feature
    Webex App
    8.3
    636 Ratings
    7% above category average
    Workspace 365
    -
    Ratings
    Task Management7.9361 Ratings00 Ratings
    Gantt Charts7.5172 Ratings00 Ratings
    Scheduling8.7500 Ratings00 Ratings
    Workflow Automation8.4243 Ratings00 Ratings
    Mobile Access8.8598 Ratings00 Ratings
    Search8.3511 Ratings00 Ratings
    Visual planning tools8.5277 Ratings00 Ratings
    Communication
    Comparison of Communication features of Webex App and Workspace 365
    Feature
    Webex App
    7.7
    678 Ratings
    4% below category average
    Workspace 365
    -
    Ratings
    Chat9.0668 Ratings00 Ratings
    Notifications8.6659 Ratings00 Ratings
    Discussions8.6611 Ratings00 Ratings
    Surveys8.2348 Ratings00 Ratings
    Internal knowledgebase8.2306 Ratings00 Ratings
    Integrates with GoToMeeting8.4152 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts2.1175 Ratings00 Ratings
    Integrates with Outlook8.8381 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Webex App and Workspace 365
    Feature
    Webex App
    8.0
    588 Ratings
    1% below category average
    Workspace 365
    -
    Ratings
    Versioning8.2359 Ratings00 Ratings
    Video files8.5510 Ratings00 Ratings
    Audio files8.6509 Ratings00 Ratings
    Document collaboration8.5472 Ratings00 Ratings
    Access control8.3375 Ratings00 Ratings
    Advanced security features8.7388 Ratings00 Ratings
    Integrates with Google Drive5.1171 Ratings00 Ratings
    Device sync8.5363 Ratings00 Ratings
    Best Alternatives
    Webex AppWorkspace 365
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex AppWorkspace 365
    Likelihood to Recommend
    8.7
    (745 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.4
    (34 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (393 ratings)
    -
    (0 ratings)
    Availability
    9.3
    (13 ratings)
    -
    (0 ratings)
    Performance
    7.7
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (396 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.1
    (16 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (15 ratings)
    -
    (0 ratings)
    Ease of integration
    8.6
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.4
    (11 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.7
    (13 ratings)
    -
    (0 ratings)
    User Testimonials
    Webex AppWorkspace 365
    Likelihood to Recommend
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Pros
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Cons
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Likelihood to Renew
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Usability
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Reliability and Availability
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Performance
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Support Rating
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    In-Person Training
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Online Training
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Implementation Rating
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Alternatives Considered
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Scalability
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    Return on Investment
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    Workspace 365 (New Day at Work)
    No answers on this topic
    ScreenShots