Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex Calling
Score 8.5 out of 10
N/A
Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.
$11.95
per month per user
Yobi
Score 0.0 out of 10
N/A
N/AN/A
Pricing
Webex CallingYobi
Editions & Modules
Basic Plan
$0.00
user/month
Cisco Unified Communications Manager
$0
Call Plan
$17.00
user/month
Call + Meet Plan
$25.00
user/month
Enterprise Plan
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Webex CallingYobi
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Webex CallingYobi
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Webex CallingYobi
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Webex Calling
7.8
5 Ratings
2% below category average
Yobi
-
Ratings
High quality audio8.05 Ratings00 Ratings
High quality video7.65 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Webex Calling
7.8
5 Ratings
0% above category average
Yobi
-
Ratings
Desktop sharing7.85 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex Calling
7.1
5 Ratings
11% below category average
Yobi
-
Ratings
Calendar integration7.65 Ratings00 Ratings
Meeting initiation6.55 Ratings00 Ratings
Record meetings / events7.35 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex Calling
8.2
2 Ratings
7% above category average
Yobi
-
Ratings
Live chat8.22 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex Calling
8.0
4 Ratings
5% above category average
Yobi
-
Ratings
User authentication8.04 Ratings00 Ratings
Participant roles & permissions8.04 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Webex Calling
8.1
142 Ratings
0% above category average
Yobi
-
Ratings
Hosted PBX8.1105 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)7.9105 Ratings00 Ratings
Directory of employee names8.4134 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Webex Calling
7.0
147 Ratings
14% below category average
Yobi
-
Ratings
Answering rules8.3131 Ratings00 Ratings
Call recording8.6125 Ratings00 Ratings
Call park8.5119 Ratings00 Ratings
Call screening8.3113 Ratings00 Ratings
Message alerts8.3126 Ratings00 Ratings
Business SMS/External Messaging3.61 Ratings00 Ratings
Online Fax4.51 Ratings00 Ratings
Voicemail Transcription5.83 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Webex Calling
8.4
142 Ratings
1% above category average
Yobi
-
Ratings
Mobile app for iOS8.2127 Ratings00 Ratings
Mobile app for Android8.6114 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Webex Calling
7.0
5 Ratings
8% below category average
Yobi
-
Ratings
Centralized communications management7.74 Ratings00 Ratings
Team messaging6.75 Ratings00 Ratings
Team document sharing6.45 Ratings00 Ratings
Call and meeting analytics7.15 Ratings00 Ratings
Best Alternatives
Webex CallingYobi
Small Businesses
Nextiva
Nextiva
Score 9.2 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Medium-sized Companies
Nextiva
Nextiva
Score 9.2 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex CallingYobi
Likelihood to Recommend
7.8
(160 ratings)
-
(0 ratings)
Likelihood to Renew
9.8
(2 ratings)
-
(0 ratings)
Usability
9.1
(4 ratings)
-
(0 ratings)
Support Rating
8.6
(3 ratings)
-
(0 ratings)
User Testimonials
Webex CallingYobi
Likelihood to Recommend
Cisco
The audio is very clear, but when the two devices are close, there is considerable noise. Also the calling is quite expensive considering that there are countless free tools available which provide the same features. Call recording is an add on so there you need to think about whether it's worth purchasing or not. Also that it can be used on multiple devices with the app makes things easier. For small scale corporates and teams it's all good, but with respect to its competitors bringing so much on plate and that too for free, I rate it 6/10.
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Yobi
No answers on this topic
Pros
Cisco
  • For example, with WebEx calling, it's an offer which include many features of each on-prem server and every features are included in WebEx calling. So that's something which is very appreciated by customer because they don't have to buy each server like it was the case. They just buy WebEx calling and they have many features. Even if they don't need it, they have it and we can give them the notice to use them and they can use it and they are very happy with this software.
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Yobi
No answers on this topic
Cons
Cisco
  • It might be that we didn't have this package, but transcription capabilities were not included.
  • Sometimes, using Webex Calling would make my computer and other programs run slow
  • If screens were being shared, it required a lot of bandwidth and sometimes froze or glitched.
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Yobi
No answers on this topic
Likelihood to Renew
Cisco
because have been using it and its easy to configure and manage
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Yobi
No answers on this topic
Usability
Cisco
It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
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Yobi
No answers on this topic
Support Rating
Cisco
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
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Yobi
No answers on this topic
Alternatives Considered
Cisco
The differences between both software can be marginal in some aspects,
but for the campaign in a proffessional level it was a clear win to
Webex due the quality and security of the platform, being a Cisco
product has more impact on the final decision, and in the end the
overall experience has been great, having used Twilio in the past, that
last part is my personal opinion.
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Yobi
No answers on this topic
Return on Investment
Cisco
  • I don't make decisions on ROI, but Webex Calling is used quite widely in the organization.
  • The ease of calling definitely makes it easy to coordinate across teams and geographies.
  • Good performance in low bandwidth situations means that employees with lower bandwidths don't necessarily need to upgrade internet speeds to have video calling.
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Yobi
No answers on this topic
ScreenShots

Webex Calling Screenshots

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