Webex Calling Review
December 08, 2022
Webex Calling Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Calling
We use this for our paging system, intercompany dialing, and outside calling. We use both desk phones, as well as the Webex phone app. The primary use is general phone calls, incoming and outgoing.
- App integration
- Being able to check your voicemail remotely (EASILY!)
- Able to make phone calls on my cell phone using WiFi since the office does not get good reception
- App does not always connect
- Cell phone continues to ring after I pick up my desk phone
- Ring duration on cell phone app can be short, leading to missed calls
- Made intercompany paging easier - able to page our 2nd facility from any desk phone or cell phone remotely.
- Eliminated the need for us to physically call the 2nd location - direct paging means no more dedicated phone person at the 2nd location, which freed up 8+ hours per week.
We have not combined any other Cisco Collaboration products currently.
As previously mentioned, this allows us to make calls and intercom pages between two locations 30 minutes apart seamlessly.
We did not find GTM very user-friendly, and our package at the time did not have as many tools as Webex Calling does.
Do you think Webex Calling delivers good value for the price?
Not sure
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes